Specifications
32056L Rev. 2 12/4/01 105SL Maintenance Manual Page 3-13
TROUBLESHOOTING SECTION 3
Printhead element is not hot
enough to print properly.
Environment too cold for proper printing.
Relocate printer to warmer area.
Printhead data cable not
properly connected.
WARNING: The printhead can be
very hot and can cause severe burns.
Allow the printhead to cool.
Disconnect and reconnect data cable to the
printhead. Ensure that the cable connector is
fully inserted into the printhead connector.
The cutter blade is in the
media path.
Turn the power OFF. Remove the media,
reload the media and turn power ON. If the
error condition still exists, check cutter
sensors and control board. Replace if
necessary.
Printer stops and PAUSE LED
lights.
LCD displays:
Not enough memory to perform
the function indicated in the
second line of the display.
It is possible that the printer is
configured for continuous label
stock with the maximum label
length set too long.
Functions:
1. Creating a bitmap —
bitmap size is larger than
the label length/width
specified.
2. Storing a bitmap — not
enough memory available
to store the bitmap created.
3. Building a format — label is
too complex.
4. Storing a format — format
size is too large to fit in
available memory.
5. Storing a graphic —
graphic image is too large
to fit in the available
memory.
6. Storing a font — not
enough memory to store
the font.
You may do any of the following:
A. STORING ERRORS - With PAUSE ON,
use the ~HM ZPL II command to display
the amount of memory available. Then
redesign the graphic/format to fit in the
available memory or remove items from
memory to create more space.
Or
Press PAUSE to skip that step in the
process and continue to the next step.
B. With PAUSE ON, press CANCEL and the
printer skips that label formatting process
and continues to the next label format.
C. Turn power OFF to clear printer memory
and start all over again.
Table 3-2. Troubleshooting (Continued)
SYMPTOM DIAGNOSIS ACTION
WARNING
HEAD COLD
ERROR CONDITION
CUTTER JAMMED
OUT OF MEMORY
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