Specifications

Page 3-12 105SL Maintenance Manual 32056L Rev. 2 12/4/01
SECTION 3 TROUBLESHOOTING
All LEDs light, but nothing
displays on LCD and printer
does not operate.
Main logic board or Flash faulty. Download new Flash or replace the main
logic board.
All LEDs flash on and off. No significant amount of DRAM
tested good.
Replace the main logic board.
Take Label LED flashing. Printer misconfigured for
Peel-Off Mode.
If peel-off is desired, check take label sensor.
Printer locks up while running
Power-On Self Test.
Main logic board failure. Replace main logic board.
EEPROM checksum is
incorrect.
Replace the main logic board.
Printer stops and ERROR LED
flashes.
No media loaded or incorrectly
loaded.
Load media correctly.
Misadjusted media sensor. Check media sensor position and sensitivity.
Maximum label length set
shorter than label length.
Verify maximum label length setting is
correct.
Printer set for non-continuous
media, but continuous media is
loaded.
Install proper media or reset printer for
current media type.
Printer stops and ERROR LED
flashes.
For Thermal Transfer:
Ribbon not loaded or
incorrectly loaded.
or
Ribbon sensor not sensing
ribbon that is correctly loaded.
1. Load ribbon correctly.
2. Ensure snap plate is properly installed.
3. Perform media and ribbon sensor
calibration.
For Direct Thermal:
Ribbon loaded unnecessarily.
Remove ribbon.
Verify snap plate is properly installed.
Printer stops and ERROR LED
flashes.
Printhead is not fully closed. Close printhead completely.
Head open sensor not
detecting position flag, or flag
not in the proper position.
Check head open sensor and flag for proper
operation.
Printhead element is
overheated.
Printer resumes printing when the printhead
element cools to a normal operating
temperature.
Table 3-2. Troubleshooting (Continued)
SYMPTOM DIAGNOSIS ACTION
EEPROM CHECKSUM
INVALID
ERROR CONDITION
PAPER OUT
ERROR CONDITION
RIBBON OUT
WARNING
RIBBON IN
ERROR CONDITION
HEAD OPEN
WARNING
HEAD TOO HOT