Datasheet

Troubleshooting
System Related Issues
980006-001 Rev. A Zebra P630i & P640i Card Printer Service Manual 125
4.9 System Related Issues
• Printer self-test takes more than a few minutes to complete
• READY indicator LED is not lit on the panel
• A communications problem exists
Invalid IP address
A valid static unique IP address must be assigned to the printer. The default setting has
DHCP disabled. If you do not specify either, the printer may incur an extended latency
while being identified in your network. Refer to your operating system networking
configuration instructions to set up a unique static or DHCP selected IP address for your
Ethernet-enabled printer.
DHCP is enabled but the printer is not connected to your network
Verify that the Ethernet cable is properly connected to the printer and to the Ethernet port
on your computer or the network.
Valid host name has not been assigned to the printer
If your client uses Windows 2000, a valid host name must be assigned to the printer.
Failing to do so may cause DHCP to register the IP address as the printer name in DDNS
for clients that do not support dynamic updates.
Color differences may be attributable to the Windows operating
system installed
In a multi-printer installation, the colors printed on one unit do not match the colors from
another, even though the printer color settings are the same.
To ensure color consistency, it is recommended that the identical operating system and
settings be used on all computers generating print jobs.