Datasheet

124 Zebra P630i & P640i Card Printer Service Manual 980006-001 Rev. A
Troubleshooting
Printhead Problems
Image missing at top or bottom of card
• Ribbon folded over at edge. Slacken ribbon by pulling more out of supply roll, unfold
edge then press
RIBBON button to re-sync.
• Bottom edge and/or right hand edge of image missing could be card layout
application sending wrong image size (should be 952 x 578 pixels). Select appropriate
image size (if available) in Preferences, or modify layout application.
Image skewed
• Printhead needs skew adjustment; see ‘Image Skew Adjustment’ on page 135.
Consistent image defects, card after card
• Debris on Platen, or Platen surface not flat. Clean Platen, or replace if necessary.
Debris on Platen
• Clean Platen.