Datasheet

Troubleshooting
Print Quality Problems
980006-001 Rev. A Zebra P630i & P640i Card Printer Service Manual 115
Example • No printing on the card.
• Possible Cause:
Ribbon cartridge may not be installed in the printer.
Solution:
Check for ribbon cartridge in the printer.
• Possible Cause:
Cards may not meet specifications.
Solution:
Use a different supply of cards.
• Possible Cause:
Cable on printhead may be disconnected.
Printhead elements may be scratched or burnt.
Solution:
Call Service for printhead repair or replacement information.