Datasheet

114 Zebra P630i & P640i Card Printer Service Manual 980006-001 Rev. A
Troubleshooting
Print Quality Problems
Example • Printing shows blurry printed image.
• Possible Cause:
Ribbon cartridge may not be correctly positioned.
Solution:
Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with
no wrinkles.
Replace ribbon cartridge, making sure it locks in place, and print again.
• Possible Cause:
Ribbon may not be synchronized on the correct color panel position.
Solution:
Open lid, then close lid to synchronize ribbon.
• Possible Cause:
Cards may not meet specifications.
Solution:
Use a different supply of cards.
• Possible Cause:
Dust or embedded contamination inside the printer and/or dirty cleaning roller.
Solution:
Clean the printhead.
Replace the cleaning roller.