ZebraNet® 10/100 Internal Print Server for ZM400™, ZM600™, G-Series™, ZP Series™, HC100™, Xi4™, LP 2824 Plus™, and TLP 2824 Plus™ User Guide 14197L-005
© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This product may contain ZPL®, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and Monotype Imaging fonts.
Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Defaulting the 10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Defaulting the 10/100 PS on the ZM400 and ZM600 Printers . . . . . . . . .29 Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Defaulting the 10/100 PS on the HC100 Printers . . . . . . . . . . . . . . . . . . .30 Defaulting the 10/100 PS on the Xi4 Printers . . .
Contents A • ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Print Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 ZebraNet Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 ZebraNet Alert Using SNMP . . . . . . . . . . . . . . . . . .
Contents Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________________________________________
About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document Who Should Use This Document Who Should Use This Document This user guide is intended to be used by any person who will install and work with the 10/100 Internal PS for the ZM400, ZM600, GK420™, GX420/430™, ZP Series, HC100, Xi4, and 2824 Plus printers.
About This Document Contacts Contacts Technical Support via the Internet is available 24 hours per day, 365 days per year. Web Site: www.zebra.com E-mail Back Technical Library: E-mail address: emb@zebra.com Subject line: Emaillist Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest Which Department Do You Need? Regional Headquarters The Americas Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, IL 60061-3109 U.S.A.
About This Document Document Conventions Document Conventions The following conventions are used throughout this document to convey certain information: Alternate Color (online only) Cross-references contain links to other sections in this guide. If you are viewing this guide online, click the blue text to jump to its location. Command Line Examples All command line examples appear in Courier New font.
About This Document Document Conventions Illustration Instructions Used when an illustration contains either information about a dialog box or step(s) to accomplish in a dialog box. One illustration instruction identifies a section of the dialog box and the other shows steps to follow. 1 2 1 2 11/12/2009 Set Permanent text-box. a. In the Set Permanent text-box, type in the print server’s IP address. b. When you are finished, click OK.
About This Document Related Documents Related Documents The following documents might be helpful references: • ZebraNet Wireless User Guide • Programming Guide for ZPL II®, ZBI 2, Set-Get-Do, Mirror and WML (formerly the ZPL II® Programming Guide) • EPL™ Programming Guide • Connectivity Solutions CD 14197L-005 10/100 Internal Print Server User Guide 11/12/2009
1 Introduction This chapter provides a high-level overview of the 10/100 Internal PS device, installation types, standard network configurations, and how to work with 10/100 Internal PS. Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Requirements. . . . . . . . . . . . . . . . . . . . . . . .
Introduction Overview Overview The 10/100 Internal Print Server (PS) is an optional factory- or field-installed device that connects the network and your ZebraLink-enabled printer. 10/100 Internal PS provides you with a browser interface for printer and print server settings. If you use the ZebraNet Utilities, you can easily access the specialized features of a ZebraLink enabled printer. For details, see ZebraNet Utilities on page 93.
Introduction Overview Table 1 • Components and Functions 1 2 11/12/2009 Printer with 10/100 Internal PS—10/100 Internal PS gives your printer these features: • Print server and printer setup using a browser • Remote monitoring and configuration capability of the 10/100 Internal PS using a browser • Alerts • The ability for you to send unsolicited printer status messages via email-enabled devices ZebraNet Utilities—ZebraNet Utilities is a suite of software programs that work with 10/100 Internal PS and e
Introduction Requirements Requirements This section lists the minimum requirements for 10/100 Internal PS, which include firmware, software, browser support, protocols, and hardware. Firmware Table 2 shows the appropriate firmware version for each printer. Table 2 • Firmware Version by Printer Printer Firmware Version ZM400 V53.15.x or later ZM600 V53.15.x or later GK420 V61.15.x or later GX420/430 V56.15.x or later ZP Series V61.15.x or later HC100 V54.16.x or later Xi4 V53.17.
Introduction Requirements The ZebraNet View Java Applet is supported by most Java-enabled browsers: UNIX® Linux, and other systems supporting TCP/IP: • Print Protocols & Methods (all simultaneously active): • TCP/IP • LPR/LPD • Telnet • FTP • Raw printer port (port 9100) Browser Support HTML v3.2 or higher Internet Explorer or Netscape Navigator • • Protocols • TCP/IP: ARP, RARP • TCP/IP & UDP: DHCP, BOOTP, SNMP v1.0 • HTTP v1.
Introduction Compatibility Compatibility This section identifies the various components that are compatible with 10/100 Internal PS. ZebraNet Wireless Print Server 10/100 Internal PS is fully compatible with the Wireless Print Server. ZebraNet Wireless Plus Print Server 10/100 Internal PS is also fully compatible with the Wireless Plus Print Server. Software IBM®: Tivoli® v7.1.3, HP®: Web JetAdmin™ v7.0, OpenView™ V6.
Introduction Technical Specifications for the 10/100 Internal PS Technical Specifications for the 10/100 Internal PS General Specifications Network Connection Ethernet 10BaseT and 100BaseT UTP RJ-45 connection Half and Full Duplex Communications User Interface A single (two element) LED activity indicator: • bi-color display of operational status (solid green or solid amber) • bi-color display of speed and network activity (flashing green or flashing amber) Height (external dimensions) 0.5 in. 13.
Introduction Technical Specifications for the 10/100 Internal PS Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________
2 Getting Started This chapter provides you with information and procedures for working with the most frequently used 10/100 Internal PS features. Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the Primary Network Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting Started Before You Begin Before You Begin 10/100 Internal PS offers many features, but how you access and work with them is dependent on your environment. Before you begin, you need to get information from the 10/100 Internal PS configuration label. Important • Make sure the printer is turned off (O). Table 3 shows the minimum label widths needed to print a 10/100 Internal PS configuration label with different DPI printheads. Table 3 • Label Width 14197L-005 DPI Inches MM 600 1.25 31.
Getting Started Before You Begin Print a Configuration Label 1. Which printer do you have? If you have a… Then… ZM400 and ZM600 a. Turn on (I) the printer and let it complete its power-up b. c. d. e. f. g. G-Series, ZP Series, and 2824 Plus a. Turn on (I) the printer and let it complete its power-up cycle. b. Press and hold Feed until you see one flash of the LED. c. After the LED flashes, release the button. A network and printer configuration label (See Figure 3) prints. d. Continue to step 2.
Getting Started Before You Begin 2. From the configuration label, you need to look for these numbers: • IP PROTOCOL * • IP ADDRESS • SUBNET MASK * • DEFAULT GATEWAY * • MAC ADDRESS * Not available on HC100 3. On the configuration label that prints out for your 10/100 Internal PS device, circle the aforementioned settings. You can now proceed to Assigning an IP Address on page 33.
Getting Started Before You Begin Figure 3 • Network Configuration Label for G-Series, ZP Series, and 2824 Plus Printers Figure 4 • Printer Configuration Wristband for HC100 11/12/2009 10/100 Internal Print Server User Guide 14197L-005 25
Getting Started Before You Begin Figure 5 • Network Configuration for Xi4 14197L-005 10/100 Internal Print Server User Guide 11/12/2009
Getting Started Setting the Primary Network Print Server Setting the Primary Network Print Server The ZM400, ZM600, and Xi4 printers support the simultaneous installation of an internal wired, external wired, and a wireless print server. Even though all three print servers may be installed, only one is connected to the network and is the active print server. Table 4 outlines priorities and identifies which device becomes the active print server when multiple print servers are installed.
Getting Started Using the Control Panel to View and Modify Print Server Parameters Using the Control Panel to View and Modify Print Server Parameters You may change several print server parameters using the control panel on the printer. Table 5 shows the parameters that may be viewed or modified through the printer’s control panel for ZM400, ZM600, and Xi4 printers with firmware version V53.15.x or later.
Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 Internal PS This section provides you with instructions for defaulting the 10/100 Internal PS to factory settings using the control panel, WebView, and ZebraNet View. Defaulting the 10/100 PS on the ZM400 and ZM600 Printers To default the 10/100 Internal PS to factory settings using the control panel on the ZM400 or ZM600 printers, complete these steps: 1. From the control panel, press Setup/Exit two times. 2.
Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 PS on the HC100 Printers To default the 10/100 Internal PS to factory settings, complete these steps: 1. Press and hold Feed for two seconds. Note • Be sure to count the number of LED blinks. The three blink sequence defaults only the print server parameters while the four blink sequence defaults all of the printer parameters. 2. Wait for the three blink sequence of the Error/Status LED. 3. Release Feed.
Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 Internal PS Using WebView To default the 10/100 Internal PS to factory settings using WebView, complete these steps: 1. From the ZebraNet PrintServer view, click Factory Print Server Settings. The Restore to Factory Defaults page opens: Figure 6 • Restore to Factory Defaults 2. Enable the check box for the settings you want to reset, and click Submit Changes. Important • During the reset cycle, the web pages are unavailable.
Getting Started Defaulting the 10/100 Internal PS Defaulting the 10/100 Internal PS Using ZebraNet View To default 10/100 Internal PS to factory settings using ZebraNet View, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. The ZebraNet View dialog opens: Figure 7 • ZebraNet View 2. From the menu bar, select Print Server > Reset. The Reset Print Server dialog opens: Figure 8 • Reset Print Server 3.
Getting Started Assigning an IP Address Assigning an IP Address Before you can begin working with 10/100 Internal PS, you must get or assign an IP address for the 10/100 Internal PS device. There are four different ways to assign an IP address. Here is a list and a brief description of each method: • Web View — Browser-enabled method to assign an IP address. • ZebraNet View — Utility that remotely manages ZebraLink-enabled printers. • DHCP — See your LAN administrator for more information.
Getting Started Assigning an IP Address Assigning an IP Address, Subnet Mask, and Default Gateway To assign an IP address, Subnet, and Default Gateway using ZebraNet View, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. Important • On the illustration that follows, take note of the H/W address column and Serial # column. Compare what you see in ZebraNet View with the network configuration label you printed out.
Getting Started Assigning an IP Address 4. From the menu bar, select PrintServer > Configuration. Important • If the 10/100 Internal PS does not have an IP address, it shows in the main screen with an IP of 0.0.0.0. If, after 2 minutes, you do not assign an IP Address, the 10/100 Internal PS defaults to IP Address 192.168.254.254. The Print Server Configuration dialog opens. Figure 10 • Printer Server Configuration 5.
Getting Started Assigning an IP Address 12. From the Print Server Configuration dialog > TCP/IP tab, in the Default Gateway text-box, type in your default gateway. 13. Confirm it is accurate, and click OK. In a Non-Windows Environment If your environment is not Windows-based, this section is for you. However, this method can be used in a Windows environment, too. Assigning an IP address from the printer LCD These steps can be used to assign an IP address using the control panel (LCD).
Getting Started Assigning an IP Address 5. You can edit any of the following network settings in order to communicate with any 10/100 Internal PS in your network environment. The settings shown below will sequentially appear after the PRIMARY NETWORK parameter on the control panel. Important • To change any of these settings, you need to enter the printer password. The default password is 1234.
Getting Started Assigning an IP Address Assigning an IP Address via a Telnet Session The methods used for assigning an IP address with a Telnet session are Static Route and Gleaning. Important • This applies to any TCP/IP-capable workstation/host networked with the Zebra printer. Both, the workstation/host and the 10/100 Internal PS, must be on the same network segment.
Getting Started Assigning an IP Address Gleaning A method by which the 10/100 Internal PS uses the IP address of the first ping packet that is sent to its hardware address. Note • Gleaning works only on local subnets at routers. It does not pass Address Resolution Protocol (ARP) broadcasts. To use this method, complete these steps: 1. Add an entry to the ARP table that assigns an IP address to an Ethernet (hardware) address.
Getting Started Assigning an IP Address Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _______________
3 Installation This chapter provides information on the 10/100 Internal PS, and how to install ZebraNet Utilities and the ZebraNet View Java Applet. Contents 10/100 Internal PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 ZebraNet Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 ZebraNet View Java Applet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation 10/100 Internal PS 10/100 Internal PS To install an 10/100 Internal PS, see the installation instructions on the Connectivity Solutions CD. ZebraNet Utilities The ZebraNet Utilities is a software suite consisting of tools to assist you with the configuration of the 10/100 Internal PS device, which gives you the flexibility to make changes to settings, track errors, and more.
Installation ZebraNet Utilities 2. Click Next. Figure 11 shows the dialog box where you select the utilities that you want to install. Figure 11 • ZebraNet Install Utilities Each of these icons has a drop-down menu from which to choose.
Installation ZebraNet Utilities Important • If you choose to install the ZebraNet View Java Applet in step 3, you must complete the installation steps for ZebraNet View Java Applet on page 46. 3. In the ZebraNet Utilities dialog, select the features you want to install and click Next. The ZebraNet Setup Dialog gives you the chance to reset your installation settings.
Installation ZebraNet Utilities 4. In the ZebraNet Utilities dialog, you have the option to review and make any changes to your installation settings. When you are satisfied with your installation settings, click Install. When the installation is complete, this dialog opens. Figure 13 • ZebraNet Setup Dialog 5. Click Finish. Important • When the installation is complete, you need to restart your system for the changes to take effect.
Installation ZebraNet View Java Applet ZebraNet View Java Applet If you selected ZebraNet View Java Applet when you were installing the ZebraNet Utilities, you need to complete a few installation steps to work with this utility. To install ZebraNet View Java Applet, complete these steps: 1. From the task bar, select Programs > ZebraNet Utilities > ZebraNet View Java Applet 1.0. This Security Warning dialog opens.
Installation ZebraNet View Java Applet 2. To begin the installation, click Yes. The Select Java Plugin Installation dialog opens. Figure 15 • Select Java Plugin Installation 3. Make the selections that apply to your environment, and click Install. The Software License Agreement opens.
Installation ZebraNet View Java Applet 4. Read the License Agreement. 5. To continue with the installation, click Yes. 6. When the installation is complete, click OK. The Java page opens. Figure 17 • Java Page 7. You have these options: 14197L-005 • To work with this utility, see ZebraNet View Java Applet on page 102. • To close the utility, click the X.
4 ZebraLink WebView - Printer This chapter provides you with detailed information about how to set, modify, and view the Printer Settings using WebView. Contents WebView - Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ZebraLink WebView - Printer WebView - Printer WebView - Printer WebView provides the System Administrator or user complete, easy, one-step control over the printing environment. It provides real-time configuration, control, and monitoring capabilities with the convenient graphic interface of a Web browser. The Web pages returned by Zebra printers are not static.
ZebraLink WebView - Printer WebView - Printer To open WebView for your printer, complete these steps: 1. Open a Web browser. 2. In the Address text-box, type your printer’s IP address, and press Enter. The Printer Home Page opens. Figure 18 • Printer Home Page View Printer Configuration The View Printer Configuration menu option provides accurate, up-to-the-minute information on the printer’s current state.
ZebraLink WebView - Printer WebView - Printer WebView displays the configuration settings.
ZebraLink WebView - Printer WebView - Printer Table 6 • Configuration Settings HC100 11/12/2009 10/100 Internal Print Server User Guide 14197L-005 53
ZebraLink WebView - Printer WebView - Printer Table 6 • Configuration Settings Xi4 14197L-005 10/100 Internal Print Server User Guide 11/12/2009
ZebraLink WebView - Printer WebView - Printer 2. To update the printer information from this view, click Refresh and the printer sends current information to the Web browser. 3. When you are finished reviewing: If... Then... You want to return to the Home page Click the Home link. You want to print a label Scroll to the bottom of this page and click Print Label.
ZebraLink WebView - Printer WebView - Printer To view the Directory Listing, complete these steps: 1. From the Printer Home Page, click Directory Listing. The Directory Listing page opens. There are several fields to select in this view. Figure 19 • Directory Listing 2. To create a script, click Create New Script.
ZebraLink WebView - Printer WebView - Printer The ZebraLink messaging system provides for more than SNMP notification. Alerts can be routed to various destinations: • TCP • UDP • email • serial port • parallel port destinations • SNMP • USB Setting Alerts Your 10/100 Internal Print Server allows you to configure your printer to send unsolicited Alerts. Table 7 shows the conditions that can trigger alerts.
ZebraLink WebView - Printer WebView - Printer This section has step-by-step instructions for setting up an alert using ZebraLink™. For information on setting up alerts using ZebraNet View, see ZebraNet Utilities on page 93. Important • If you do not have a ZebraLink-enabled printer, these steps will not work. To view Alert Setup using ZebraLink, complete these steps: 1. Open a Web browser. 2. In the Address text-box, type your printer’s IP address, and press Enter. The Printer Home Page opens.
ZebraLink WebView - Printer WebView - Printer 3. From the Printer Home Page, click Alert Setup. The Alert Messaging System page opens. Figure 21 • Alert Messaging System To add an alert, you need the default password. 4. To add an alert, click Add Alert Message. 5. Select accordingly. 6. You can use ZebraNet Alert to monitor alerts set through a ZebraLink-enabled printer. From this Web page, you can add alert messages notifying you when a printer is out of paper, needs a ribbon, and so on.
ZebraLink WebView - Printer WebView - Printer Establishing Email Alert Messaging You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools. To begin receiving email notification of errors, complete these steps: 1. Open a Web browser. 2. In the Address text-box, type in the printer’s IP address. The Printer Home Page opens. Figure 22 • Printer Home Page 3. From the Printer Home Page, click Alert Setup.
ZebraLink WebView - Printer WebView - Printer 4. To set up email notification, go to the Alert Setup page and click Add Alert Message. The Add Alert Message page opens. Figure 23 • Add Alert Message 5. Specify the condition to send over email, such as HEAD ELEMENT BAD or PAPER OUT. 6. Set Destination to Email. 7. In the SET drop-down box, select YES. You will be notified via email whenever your specific condition is detected. 8.
ZebraLink WebView - Printer WebView - Printer 9. Enter a valid email address to send the alert messages to. Example • admin@yourcompany.net (The Port field can be ignored for email setup.) Important • A password is required. If you forget to enter the password, the alerts you just set are deleted. 10. Click Add Alert Message. To receive email alert, you must give 10/100 Internal PS the IP address of your mail server that is running SMTP. 11. To save current settings, click Save Printer Setting. 12.
ZebraLink WebView - Printer WebView - Printer To view Printer Controls, complete these steps: 1. From the Printer Home Page, click Printer Controls. This Printer Controls page opens. Figure 24 • Printer Controls Important • In this view, you must have administrative rights to make changes to the printer controls.
ZebraLink WebView - Printer WebView - Printer Print Server Settings This section provides you with instructions for viewing the current printer server settings. To view the print server menu, complete this step: 1. From the Printer Home Page, click Print Server Settings. The Print Server Settings Page opens.
ZebraLink WebView - Printer View and Modify Printer Settings View and Modify Printer Settings To view and modify printer settings, complete these steps: 1. From the Printer Home Page, click View and Modify Printer Settings. The View and Modify Printer Settings page opens.
ZebraLink WebView - Printer View and Modify Printer Settings 2. For details on the View and Modify Printer Settings page, see Table 8.
ZebraLink WebView - Printer View and Modify Printer Settings Table 8 • View and Modify Printer Settings Menu Options (Continued) Network Configuration For the G-Series, ZP Series, 2824 Plus, and HC100 printers, only the following links appear: • • • SNMP SMTP TCP/IP Settings For more information about configuring the network, see Network Configuration on page 71. Print Listings on Label For the HC100 printers, List Network has been removed.
ZebraLink WebView - Printer View and Modify Printer Settings Table 8 • View and Modify Printer Settings Menu Options (Continued) Media Setup For the HC100 printers, Media Type and Print Method have been removed. No changes can be made to the Print Width and Maximum Length settings.
ZebraLink WebView - Printer View and Modify Printer Settings Table 8 • View and Modify Printer Settings Menu Options (Continued) Calibration For the HC100 printers, this page is not available.
ZebraLink WebView - Printer View and Modify Printer Settings Table 8 • View and Modify Printer Settings Menu Options (Continued) ZPL Control Advanced Setup For the HC100 printers, Backfeed has been removed.
ZebraLink WebView - Printer View and Modify Printer Settings Network Configuration To view and modify network configuration, complete these steps: 1. From the Printer Home Page, click View and Modify Printer Settings. 2. Click Network Configuration. The Network Configuration page opens.
ZebraLink WebView - Printer View and Modify Printer Settings 3. For details on the Network Configuration Settings page, see Table 9. Table 9 • Network Configuration Settings Menu Options Primary/Secondary Settings For the HC100 printers, this page is not available.
ZebraLink WebView - Printer View and Modify Printer Settings Table 9 • Network Configuration Settings Menu Options (Continued) SMTP TCP/IP Settings 11/12/2009 10/100 Internal Print Server User Guide 14197L-005 73
ZebraLink WebView - Printer View and Modify Printer Settings Table 9 • Network Configuration Settings Menu Options (Continued) Wireless Setup 14197L-005 10/100 Internal Print Server User Guide 11/12/2009
ZebraLink WebView - Printer View and Modify Printer Settings Table 9 • Network Configuration Settings Menu Options (Continued) Wireless Encryption Setup 11/12/2009 10/100 Internal Print Server User Guide 14197L-005 75
ZebraLink WebView - Printer View and Modify Printer Settings Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________________________________________________________________
5 ZebraLink WebView - Print Server This chapter provides you with detailed information about how to set, modify, and view the Print Server Settings using WebView. Contents WebView - Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Server Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ZebraLink WebView - Print Server WebView - Print Server WebView - Print Server This section provides steps on how to check the 10/100 Internal PS configuration settings using a browser. Print Server Home Page To open WebView for your print server, complete these steps: 1. Open a Web browser. 2. In the Address text-box, type your printer’s IP address, and then press Enter. Your browser page looks similar to Figure 28.
ZebraLink WebView - Print Server WebView - Print Server 3. From the Printer Home Page, click Print Server Settings. The default User ID and password are required. Important • To apply changes made in this section, you need to use the default User ID and password for your printer: User ID: admin Password: 1234 The Print Server Settings Page opens.
ZebraLink WebView - Print Server WebView - Print Server Status and Configuration Within this section of the Print Server Settings, you will either navigate to the printer home page or change the configuration of the 10/100 Internal PS. Printer With this feature, you may return to the Printer Home Page.
ZebraLink WebView - Print Server WebView - Print Server Print Server Status Within this section of the Print Server Settings, you may either assess the Configuration Sheet or the port status. View Configuration Sheet You may use this feature to view the configuration sheet with general, TCP/IP, and port configuration sections.
ZebraLink WebView - Print Server WebView - Print Server View Port Status You may use this feature to check the printer’s status and model. Figure 31 • Port Status Page Support Within this section of the Print Server Settings, you may either contact Zebra or review Frequently Asked Questions (FAQ’s). Contact Use this feature to contact Zebra via web site, telephone, or fax. FAQ Use this feature to connect to the Zebra Service and Support on the web site.
ZebraLink WebView - Print Server WebView - Print Server Reset Within this section of the Print Server Settings, you may either reset the printer or the print server. Reset Printer This feature permits you to reset the controls used to print formats, and to reset the printer.
ZebraLink WebView - Print Server WebView - Print Server Reset Print Server With this feature, you may reset the print server.
ZebraLink WebView - Print Server WebView - Print Server Restore Within this section of the Print Server Settings, you may either restore factory default settings to the printer or the print server. Factory Default Printer Settings You may use this feature to restore the printer settings to factory defaults.
ZebraLink WebView - Print Server WebView - Print Server Factory Print Server Settings You may use this feature to restore the print server to factory defaults.
ZebraLink WebView - Print Server Configuring the Print Server Configuring the Print Server To configure the print server settings, complete these steps: 1. From the Print Server Home page, click Print Server. The Print Server Configuration page opens. Figure 36 • Print Server Configuration Page 2. For details on the Print Server Configuration page choices, see Table 10, Print Server Configuration Menu Options on page 88. 3. Select the appropriate link to make your change(s).
ZebraLink WebView - Print Server Configuring the Print Server Table 10 • Print Server Configuration Menu Options TCP/IP Configuration You can change the TCP/IP configuration of the 10/100 Internal PS. • IP Address: Use this feature to set the IP address if using the Permanent addressing method. • IP Protocol: Use this feature to select the Dynamic Addressing method to use at startup. Choices include: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, BOOTP and DHCP, or PERMANENT.
ZebraLink WebView - Print Server Configuring the Print Server Table 10 • Print Server Configuration Menu Options (Continued) TCP/IP Logical Printing Ports Logical printers allow you to set up multiple preand post-processing configurations for each output port. Each logical port configuration can perform the following: • Add user-configured strings before and after the print data. • Remove unwanted characters from the beginning of the print data.
ZebraLink WebView - Print Server Configuring the Print Server Table 10 • Print Server Configuration Menu Options (Continued) System (SNMP) This feature gives you the ability to manage multiple devices on a network, be it printers, computers, or other network-attached devices. On this page, you can define the SNMP system name, system location (10/100 Internal PS description), and other SNMP settings for your 10/100 Internal PS.
ZebraLink WebView - Print Server Configuring the Print Server Table 10 • Print Server Configuration Menu Options (Continued) Web Admin This page allows you to configure the Admin name and password. Links to upgrades and support information can also be altered. Note • The printer and print server password can be changed on ZPL printers with firmware Vx.15.x or higher. POP3 Email Printing This feature helps you set up the print server to receive email messages containing formats that can be printed.
ZebraLink WebView - Print Server Configuring the Print Server Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ____________________________________________________________________
A ZebraNet Utilities The appendix provides you with details on ZebraNet Utilities, the software suite of printer administration tools that complements and enhances both ZebraLink and the ZebraNet family of connectivity products. Contents ZebraNet View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Print Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ZebraNet Utilities ZebraNet View ZebraNet View ZebraNet View offers powerful device management capabilities and allows you to locate printers automatically. It can search on parameters such as IP address, subnet, printer model, printer status, and many other user-defined characteristics. To open ZebraNet View Utilities, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. The ZebraNet View dialog opens. Figure 37 • ZebraNet View 2.
ZebraNet Utilities Print Server Configuration Print Server Configuration To configure your print server, complete these steps: 1. From the menu bar, select PrintServer > Configuration. The Print Server Configuration dialog opens. Figure 38 • Print Server Configuration There are multiple tabs that you can access to make changes to current settings.
ZebraNet Utilities ZebraNet Alert ZebraNet Alert ZebraNet Alert gives you the ability to manage your Zebra printers by immediately notifying System Administrators of printer error or warning conditions, which reduces printer downtime and increases application efficiency. Using Web-based configuration tools, selected errors or warning conditions can be routed to a variety of services such as email messages, wireless pagers, or the ZebraNet Alert.
ZebraNet Utilities ZebraNet Alert ZebraNet Alert Using SNMP You can send notifications over SNMP only, for use with ZebraNet Alert or a similar network management utility. To configure the 10/100 Internal PS to send alerts across a TCP/IP Network using ZebraNet Alert, complete these steps: Important • If you did not install ZebraNet Alert during the ZebraNet Utilities installation, see ZebraNet Utilities on page 42. 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet View. 2.
ZebraNet Utilities ZebraNet Alert Open ZebraNet Alert To open ZebraNet Alert, complete these steps: 1. From the task bar, select Start > ZebraNet Utilities > ZebraNet Alert. 2. In the ZebraNet Alert dialog, from the menu bar, select Report. The report menu option has multiple report selections. 3. Select the type of report you want to generate. Figure 39 is an example of the Event Summary report. Notice it generates a .log file.
ZebraNet Utilities Setting Alerts Setting Alerts This section includes step-by-step instructions for setting up an alert using ZebraNet View. For information on setting up alerts using ZebraLink, see Alert Setup on page 56. To set alerts (traps) using ZebraNet View, complete these steps: 1. In the ZebraNet View dialog, from the menu bar select Print Server > Configuration. 2. Click the SNMP Traps tab. The Printer Traps check boxes are the alerts you can set from ZebraNet View.
ZebraNet Utilities Setting Alerts 3. Enable the alerts (printer traps) you want to set here and click OK. 4. To monitor the alerts you established, from the task bar select Start > ZebraNet Utilities > ZebraNet Alert. The ZebraNet Alert dialog opens. Figure 41 • ZebraNet Alert In this dialog, you can view the log of errors and monitor the activity of your printer(s).
ZebraNet Utilities Setting Alerts Establishing Email Alert Messaging ZebraNet Alert supports email notification of printer errors sent directly to any valid email address. You can have multiple email addresses set up for routing different error messages, or split notifications between email and other network management tools. To monitor alerts, complete these steps: 1. From the task bar, select Start > Programs > ZebraNet Utilities > ZebraNet Alert.
ZebraNet Utilities ZebraNet View Java Applet ZebraNet View Java Applet ZebraNet View Java Applet is a Java-based version of ZebraNet View. This can run on any enabled platform that can run a Java virtual machine, such as Windows, UNIX, Linux, and many others. Important • To use ZebraNet View Java Applet, you must have installed ZebraNet Utilities and then installed this application. For installation instructions for ZebraNet Utilities, see ZebraNet View Java Applet on page 46.
ZebraNet Utilities ZebraNet View Java Applet 2. In the Search Method drop-down box, select the search method you want. 3. Click Begin Search. It searches your network for all networked Zebra printers, discovers them, and lists them. 4. When you select a device from the discovery list, the selected device’s Home Page appears in the lower portion of the view (it replaces the ZebraNet View Web Configuration Utility content).
ZebraNet Utilities ZebraNet Connect IP ZebraNet Connect IP ZebraNet Connect IP allows you to send jobs to print servers that use Dynamic IP addresses (DHCP). It also notifies you of printer errors, such as paper out or head open. When print jobs are printed through ZebraNet Connect IP, they are sent directly to 10/100 Internal PS and are not routed through a network server, resulting in a reduction of network traffic.
ZebraNet Utilities ZebraNet Connect IP 6. If the port you want to add is listed in the Ports Available on Local Subnet window, select the port name. If the port you want to use is not listed, you can: • Select Cancel and repeat step 5 to rediscover the print servers. • In ZebraNet Connect, click the Locate Non-local Device button and enter the static TCP/IP Address used for the 10/100 Internal PS.
ZebraNet Utilities ZebraNet Connect IP 7. If the port you want to add is listed in the Ports Available on Local Subnet window, select the port name. If the port you want to use is not listed, you can: • Select Cancel and repeat step 5 to rediscover the 10/100 Internal PS devices. • In ZebraNet Connect IP, click the Locate Non-local Device button and enter the static TCP/IP address used for the 10/100 Internal PS. 8. Click Add. 9. To save the configuration, click OK.
B Hardware Troubleshooting This appendix provides you with solutions to known issues. Contents Troubleshooting the 10/100 PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Defaulting the 10/100 PS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 10/100 Internal PS Network Status/Activity Indicator. . . . . . . . . . . . . . . . . . . . . . . . . 108 ZebraNet View Utility Discovery or Configuration Problems . . . . .
Hardware Troubleshooting Troubleshooting the 10/100 PS Troubleshooting the 10/100 PS Defaulting the 10/100 PS Which model printer do you have? If you have a… Then… ZM400 or ZM600 printer Go to Defaulting the 10/100 PS on the ZM400 and ZM600 Printers on page 29. G-Series, ZP Series, or 2824 Plus printer Go to Defaulting the 10/100 PS on the G-Series, ZP Series, and 2824 Plus Printers on page 29. HC100 printer Go to Defaulting the 10/100 PS on the HC100 Printers on page 30.
Hardware Troubleshooting Troubleshooting the 10/100 PS For the G-Series, ZP Series, and 2824 Plus Printers On the top of the RJ45 connector, two LEDs are provided for these printers. The left LED is green and the right LED is amber. Follow the table below to determine activity and status of the G-Series, ZP Series, and 2824 Plus printers.
Hardware Troubleshooting Troubleshooting the 10/100 PS Ping the Printer To ping the printer, complete these steps: 1. Open a DOS window. To open a DOS window, click on Start > Run. 2. In the Open text box, type: cmd 3. From the DOS prompt, type: ping xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is the IP address of the print server 4. See Figure 44. You see a reply from the print server indicating a connection.
Hardware Troubleshooting Troubleshooting the 10/100 PS Telnet Open a telnet session to send a ZPL command from a DOS prompt. This procedure can be used when running Vx.15.x or later firmware. In this example, a ZPL II command is used to cause a label to print. Note • You do not need to open a telnet session if you pinged the printer using the previous procedure. The purpose of these two procedures is to identify whether your PC can communicate with your printer.
Hardware Troubleshooting Troubleshooting the 10/100 PS Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________
C Print Protocols In this appendix, an exercise is provided to experiment with File Transfer Protocol (FTP) support. Contents FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Print Protocols FTP FTP Embedded within the 10/100 Internal PS is an FTP server application that processes file transfers from a host computer to the printer. If the printer is on a network, label formats can be generated and data can be transferred without setting up a print queue. To send information to the printer in a Windows environment, try this exercise: 1. In a text editor, generate the following ZPL II code: ^XA ^FO100,100 ^CF0,55^FDZebra Technologies^FS ^XZ 2.
D Print Queues This appendix provides information and instructions on configuring your print queue. Contents Berkeley Software Distribution (BSD)-Style Print Queue . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Print Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System V Queue Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring Operating System V Queue for ZebraNet Printing . . . .
Print Queues Berkeley Software Distribution (BSD)-Style Print Queue Berkeley Software Distribution (BSD)-Style Print Queue BSD is a version of the UNIX OS that includes TCP/IP. Configuring the Print Queue For remote BSD-style LPD printing, add the 10/100 Internal PS as a remote printer in the /etc/printcap database to each host printing to the 10/100 Internal PS. You can add printcap options as needed. If you are unfamiliar with these options, consult the printer documentation.
Print Queues System V Queue Installation System V Queue Installation Configuring Operating System V Queue for ZebraNet Printing This section describes the configuration of the printing system on the UNIX operating system. For clarity and brevity, the following specific names are used to represent general devices or concepts. lj4 — The local queue name on the UNIX system to which you want 10/100 Internal PS print jobs directed.
Print Queues System V Queue Installation Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ _____________
E Frequently Asked Questions This appendix provides a group of frequently asked questions (FAQs) about 10/100 Internal PS. FAQs Can the ZebraNet 10/100 Internal PS option work on a computer network that is running both TCP/IP and IPX protocols simultaneously? Yes. The ZebraNet 10/100 Internal PS runs all of its available protocols simultaneously. This means that the ZebraNet 10/100 Internal PS can run on mixed networks such as a network using Microsoft, and UNIX.
Frequently Asked Questions What if a print job makes it to the queue, but never leaves the queue? The label does not print. These are the things to check: • Confirm that the printer is turned on and receiving power. • Confirm that the network cable is plugged in and that you can ping the printer. • If the previous bullets do not change the outcome, it is likely that there was a misconfiguration while creating the queue.
Frequently Asked Questions What are my network connectivity options based on when using a 10/100 Internal PS? It depends on your environment, but the print server accepts print jobs in any of the following ways: • FTP — ZPL/EPL files can be sent to the printer as standard ASCII files via an FTP client. • HTTP — Using the script option on the printers Directory web page, you can type ZPL into a specified location of the Web browser and send it to the printer.
Frequently Asked Questions Notes • ___________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ ___________________________
Glossary 10BaseT A type of Ethernet that uses unshielded twisted pair cable. 100BaseT A type of Ethernet that can transmit 100Mb of data per second with a twisted-pair cable. ARP The standard TCP/IP method for determining the actual network address of a device based on its IP address. ASCII A standard for the binary representation of characters. BOOTP BOOTP (Bootstrap Protocol) is a protocol that lets a network client configure automatically.
Glossary delete bytes This number is used to remove characters from the beginning of every job sent to the logical printer. The value for delete bytes can range from 0 to 255. dynamic A dynamic configuration, as the name implies, means that it changes. BOOTP and DHCP offer time-based leases for the configurations they assign. Their changes depend on the time-based lease, and how often the printer itself is offline and online again. A dynamic configuration can include BOOTP or DHCP.
Glossary parallel port A port on a device that sends information in groups of bits over multiple wires, one wire for each bit in a group. ping A TCP/IP command that determines whether a device is accessible on the network. POP3 Post Office Protocol, the protocol used to retrieve email from the server. port A physical connector, such as the parallel port, or a logical connection to a device. post-string A string that is sent at the end of every job going to the logical printer. Maximum 64 characters long.
Glossary TCP Port A method of accessing a TCP/IP service, where a device with a single IP address can have multiple TCP ports. Telnet A TCP/IP protocol that allows two devices to communicate over a LAN. trap An unsolicited message sent by an SNMP agent to an SNMP management station. It notifies the management station of some unusual event. UNIX A general-purpose computer operating system used on many different kinds of computers.
Index 10/100 Internal PS configuring with ZebraNet View, 95 settings, 87 specifications, 19 A activity indicators, 108 alert setup, 56 alerts establishing e-mail messaging with WebView, 60 establishing e-mail messaging with ZebraNet View, 101 monitoring with ZebraNet Alert, 101 setting with WebView, 57 setting with ZebraNet View, 99 assigning an IP address, 33 using gleaning, 39 using static route, 38 with DHCP, 33 without DHCP, 33 B browser support requirements, 17 BSD-Style print configuration, 116 C
Index F M FAQ’s, 119 File Transfer Protocol (FTP), 114 firmware requirements, 16 frequently asked questions, 119 MAC address configuration label, 24 G gleaning, 39 glossary, 123 H hardware requirements, 17 network configuration primary/secondary settings, 72 SMTP, 73 SNMP, 72 TCP/IP settings, 73 wireless encryption setup, 75 wireless setup, 74 network status, 108 O I installation ZebraNet Utilities, 42 ZebraNet View Java Applet, 46 IP address assigning in a non-Windows environment, 36 assignin
Index print server configuration ARP broadcast interval, 88 connection timeout checking, 88 default address enabled, 88 default gateway, 88 IP address, 88 IP protocol, 88 POP3 email printing, 91 SMTP email alert configuration, 90 subnet mask, 88 system (SNMP), 90 TCP/IP configuration, 88 TCP/IP logical printing ports, 89 timeout value, 88 web admin, 91 WebView, 80 WINS server IP address, 88 ZebraNet View, 95 print server parameters view using control panel, 28 print server status view configuration sheet,
Index W WebView advanced setup, 70 calibration, 69 default 10/100 PS factory settings, 31 directory listing, 55 general setup, 66 home page, 50 how to open, 51 media setup, 68, 70 network configuration, 67 print listings on label, 67 print server configuration, 78, 80 print server settings, 64 print server status, 80 printer configuration, 50, 51, 80 printer controls, 62 printer status, 80 reset print server, 84 reset printer, 83 serial communications setup, 53, 66 view and modify printer settings, 55
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