Card Printer Solutions P320i Plastic Card Printer General information Getting started User's Manual Operation Printing a card P320 i Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C User's Manual No. 980392-001 © 2003 ZIH Corp Rev.
Card Printer Solutions P320i Plastic Card Printer FOREWORD General information This manual contains installation and operation information for the P320i Series card printers manufactured by Zebra Technologies Corporation, Camarillo, California.
Card Printer Solutions P320i Plastic Card Printer PRODUCT WARRANTY STATEMENT General information Getting started Operation Printers All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment date is required to validate the warranty period.
Card Printer Solutions P320i Plastic Card Printer DECLARATIONS OF CONFORMITY General information Getting started Operation European Council Directive Compliance to Standards 89/336/EEC modified by 92/31/EEC and 93/68/EEC EMC Directive EN 55022-B RF Emissions control EMC Directive EN 500082-1,1992 Immunity to Electromagnetic Disturbances 73/23/EEC modified by 93/68/EEC Low voltage Directive EN 60950 Product safety Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B A
Card Printer Solutions P320i Plastic Card Printer INTRODUCTION General information Getting started Operation Printing a card Thank you for choosing the Zebra P320i Plastic Card Printer. These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage card, badges and tags. This manual guides you to an efficient start up and operation of your new Card Printer.
Card Printer Solutions General information P320i Plastic Card Printer ICONS Throughout this manual, different icons highlight important information, as follows: Getting started Operation Printing a card Important general information Cleaning Troubleshooting Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury.
Card Printer Solutions P320i Plastic Card Printer Table of contents General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1 ITEMS INCLUDED WITH YOUR PRINTER . . . . . .
Card Printer Solutions P320i Plastic Card Printer trademarks of their respective holders.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation Printing a card Cleaning Troubleshooting GETTING STARTED Specifications Appendix A Appendix B UNPACKING YOUR CARD PRINTER Your P320i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. Appendix C While unpacking, inspect the carton to ensure that no damage occurred during shipping.
Card Printer Solutions General information P320i Plastic Card Printer Make sure the following items are included with your P320i printer: Getting started Operation Printing a card Cleaning CARD CLEANING CARTRIDGE POWER CABLE Troubleshooting Specifications Appendix A Appendix B CARD OUTPUT HOPPER INTERFACE CABLE Appendix C CLEANING KIT CD Rom With drivers Wizard & User’s manual + OPERATOR HELP GUIDE (Not Shown) If any items are missing, please contact your dealer.
Card Printer Solutions General information Getting started Operation Printing a card Cleaning P320i Plastic Card Printer PRINTER INSTALLATION The following will guide you through the installation of your P320i Printer. CAUTION: Limit AC power supplied to the P320i to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 800 ~ 400 milliamps. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device.
Card Printer Solutions P320i Plastic Card Printer General information Getting started OPERATION Operation Printing a card P 320i PRINTER FEATURES Cleaning The following shows the features found on your P 3 2 0i Printer. Troubleshooting Specifications 1 Appendix A Appendix B Appendix C 5 2 3 6 8 A 4 7 B STANDARD FEATURES 1. Print Head 2. Print Head Unlock Lever 3. Manual Holder 4. Card Output Hopper 5. Card Feeder 6. LCD Display 7. Card Thickness Control lever 8.
Card Printer Solutions General information Getting started Operation Printing a card Cleaning Troubleshooting P320i Plastic Card Printer LOADING RIBBONS i Series Printers require the use of iSeries Ribbons for full color printing (See Appendix C). The Resin Thermal Transfer, Dye Sublimation ribbons and monochrome ribbons are specifically designed for your P320i Printer. For optimum performance and printer life (Print Head), use True Colors ribbons.
Card Printer Solutions P320i Plastic Card Printer SUPPLY SPINDLE General information 3. Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle flange side in. Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle. Getting started Operation Printing a card Cleaning Troubleshooting Specifications TAKE-UP SPINDLE `CLICK' 4.
Card Printer Solutions P320i Plastic Card Printer General information Getting started LOADING CARDS Operation Printing a card To help you load, print, and collect cards, the P320i is equiped with the following items: A - CARD CARTRIDGE For loading cards. Cleaning Troubleshooting Specifications Appendix A 1. Open Feeder door. 2. Install cards into Cartridge. 3. Close Cartridge. Appendix B Appendix C DO NOT bend cards or touch print surfaces as this can reduce print quality.
Card Printer Solutions P320i Plastic Card Printer General information Getting started B - INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer. Operation Printing a card Cleaning Troubleshooting 1. Remove Card Cleaning Cartridge from packaging. Peel protective wrapper from adhesive roller. Specifications Appendix A Appendix B Appendix C 2. Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge. 3.
Card Printer Solutions P320i Plastic Card Printer C - CARD THICKNESS CONTROL LEVER General information This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Getting started Operation Open Cover, and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.762mm) card thickness.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation Printing a card FEEDING ONE CARD AT A TIME A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty for manual card feeding to work properly. Cleaning Troubleshooting Specifications For one-at-a-time printing, feed cards through slots on side of Feeder.
Card Printer Solutions General information P320i Plastic Card Printer PRINT A TEST CARD With ribbon and cards loaded, your P320i printer is ready to print. To check the operation of the printer you should print a test card. Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B 1 . When the printer displays READY, press the Menu Button (Left) until the LCD screen shows "SELF TEST CARD". 2 .
Card Printer Solutions P320i Plastic Card Printer Printer Menu information General information Getting started Operation The printer is equipped with a LCD Display and two key buttons which gives access to printer menus. Press the Menu button to enter the Menu Mode. Menu Button [NEXT] Clear Button [SELECT] Printing a card Cleaning The top line display shows menu information. The second line of display clarifies the function of the two [NEXT] and [SELECT] key buttons relative to the current menu item.
Card Printer Solutions P320i Plastic Card Printer Next Next Select PRINTER Printer Model Number INFO Printer Firmware version Next Number of impressions General information Reject Box Status To show teh number of cards remaining in the reject box Getting started Select CLEANING Operation MENU GO TO MAIN MENU Next Select Next CLEAN PRINT HEAD Select To clean the Thermal Print Head and card transport system Printing a card To run cleaning CLEAN MAG.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A PRINTING A SAMPLE CARD Appendix B Appendix C Printing with the P320i Printer requires the Windows Printer Driver, your card design/issuing software or printer command level programming through the printer interface. The P320i Card Printer can be used with any Windows 95/98/M.E, Windows 2000 or Windows NT 4.
Card Printer Solutions General information Getting started P320i Plastic Card Printer To install the P320i Printer Driver Automatically on all Operating Systems, Use the Zebra Install Wizard To ensure the accuracy of driver installation, it is recommended that you use the Zebra Install Wizard that is provided with your documentation CD. Operation Always make sure that USB is NOT connected before running the installer.
Card Printer Solutions P320i Plastic Card Printer Se t Printer Driver Options: General information Getting started Operation Printing a card Cleaning The P320i Printer screen appears. Change the options as follows: 1• On the Device Settings tab the magnetic encoder feature is automatically enabled. If you need to change settings for a Magnetic Encoder, select Magnetic Encoder settings button. 2• On the Advanced tab select card orientation: Landscape or portrait - Select “Landscape”.
Card Printer Solutions P320i Plastic Card Printer Printing a sample card: General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Follow the steps to print your first card Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P320i Card Printer in the printer names list. Then Close the print dialog box. Come back to File menu and choose Page Setup.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation Printing a card Cleaning Troubleshooting CLEANING Specifications Appendix A Appendix B Appendix C PROTECT WARRANTY! YOUR FACTORY The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P320i Printer. NEVER loosen, tighten, adjust, or bend, etc.
Card Printer Solutions General information Getting started P320i Plastic Card Printer CLEANING SYSTEM Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Your P320i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, and Transport Rollers. WHEN TO CLEAN When LCD screen reports message.
Card Printer Solutions General information Getting started P320i Plastic Card Printer CLEANING THE PRINT HEAD A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Operation Printing a card Cleaning Troubleshooting Specifications 1. Turn power OFF. Raise Print Head and remove the Ribbon. Appendix A Appendix B Appendix C 2.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation CARD CLEANING CARTRIDGE Your P320i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements. WHEN TO MAINTAIN Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Replace the cleaning cartridge roller each time you install a new ribbon.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation 3. Remove Cleaning Roller from Cartridge and discard. Printing a card Cleaning Troubleshooting 4. Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends. Specifications Appendix A Appendix B Appendix C SLOT 5. Carefully peel off wrapper from new Cleaning Roller while in Cartridge. 6.
Card Printer Solutions P320i Plastic Card Printer General information Getting started Operation TROUBLESHOOTING Printing a card Cleaning Troubleshooting Specifications Appendix A This section offers solutions to potential problems you may experience with your P320i printer. The table below lists the screen messages that will be displayed on the printer's LCD, both during normal operation and to alert operator of any error conditions.
Card Printer Solutions General information Getting started Operation Printing a card Cleaning P320i Plastic Card Printer SCREEN MESSAGE MEANING PRINTING BLACK A monochrome panel is being printed PRINTING VARNISH PRINT HOLOGRAM CLEAN PRINTER Troubleshooting CLEAN MAG HEAD Specifications Appendix A CLEANING REMOVE RIBBON Appendix B OUT OF RIBBON Appendix C MECHANICAL ERROR ACTION The overlay is printing A hologram overlay is printing Carry out the cleaning The printer is prompting procedure as det
Card Printer Solutions P320i Plastic Card Printer SCREEN MESSAGE General information ENCODING ERROR Getting started Operation Printing a card Cleaning READING ERROR Troubleshooting Specifications Appendix A Appendix B MAGNETIC ERROR MEANING ACTION Data cannot be written or Check that the cards are loaded read from the card’s with the magnetic stripe in the correct orientation. Check magnetic stripe whether high or low coercivity cards have been specified.
Card Printer Solutions P320i Plastic Card Printer Print Quality Issues General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C This section will help you resolve print quality problems. The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock.
Card Printer Solutions P320i Plastic Card Printer • Poor Print Quality General information Getting started Operation Possible Cause A.Ribbon may have been stored improperly or is damaged. B.Cards may not meet specifications. C.Contrast and/or Intensity may be set to values which are too high. D.Dust or embedded contamination on elements of the Print Head. => Solution Printing a card Cleaning Troubleshooting Specifications A1.Change ribbon and print again. B1.Use a different supply of cards. C1.
Card Printer Solutions P320i Plastic Card Printer • No printing on the card General information Getting started Operation Printing a card Possible Cause A.Ribbon may not be installed in the printer B.Cards may not meet specifications. C.Cable on Print Head may be disconnected. D.Print Head elements may be scratched or burnt. => Solution A1.Check for ribbon in the printer. Cleaning Troubleshooting B1.Use a different supply of cards. C1.Power off the printer and check the Print Head cable connections.
Card Printer Solutions P320i Plastic Card Printer General information Getting started TECHNICAL Operation Printing a card SPECIFICATI0NS Cleaning Troubleshooting General • High speed printing, over 144 cards/hour edge to edge in full color (YMCKO) throughput • Small footprint • Windows Drivers for 95/98 and NT 4.
Card Printer Solutions P320i Plastic Card Printer CARD DIMENSIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD Appendix A Appendix B Appendix C CHIP POSITION FOR SMART CARD
Card Printer Solutions General information P320i Plastic Card Printer Cards* • Types PVC, Composite • Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm) • Option: Magnetic Stripe - ISO 7811 • Option: Smart Card - ISO 7816-2 • Card thickness: 0.76mm to 1.524mm • Card Feeder capacity:100 cards (30 mil) • Card Output Hopper capacity:100 cards (30 mil) Ribbons* • Monochrome: 1000 cards/roll • Monochrome colors: black, red, blue, green, silver, gold, white.
Card Printer Solutions P320i Plastic Card Printer General information Getting started E nvironmental Operation • Operating Temperature: 60 to 86°F (15 to 30°C) • Operating Humidity: 20 to 65% non condensing • Storage Temperature: -23 to 158°F (-5 to 70°C) • Storage Humidity: 20 to 70% non condensing • Ventilation: Free air Printing a card * Thermal transfer (Resin) ribbons offer more durability than dye sublimation, with greater resistance to scratches and UV-induced fading.
Card Printer Solutions P320i Plastic Card Printer APPENDIX A General information Getting started Operation Magnetic Card Stripe Encoder This section contains information on the additional operations of the P320i Printers with Magnetic Card Stripe Encoder. (See Chapter 2 for location.) Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C INTRODUCTION Operation and maintenance requirements for the P320i Printer with the optional magnetic card stripe encoder.
Card Printer Solutions P320i Plastic Card Printer A - MEDIA LOADING ORIENTATION General information Getting started Operation The magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with HICO encoding (P320i CM1 or P320i CEM1) or LOCO encoding (P320i CM2 or P320i CEM2). Printing a card Cleaning Troubleshooting When loading cards into the Card Cartridge, please ensure that the magnetic stripe is facing down and closest to the rear.
Card Printer Solutions P320i Plastic Card Printer B - MAGNETIC ENCODER CLEANING General information Getting started Operation Printing a card There exists two different processes to clean the Magnetic Stripe Encoder. The first process consists of a standard cleaning of the printer. This cleans the most important parts of the printer; including the Print head, Transport Roller and Magnetic Stripe Encoder (refer to chapter 4 "Cleaning" for more instructions).
Card Printer Solutions P320i Plastic Card Printer APPENDIX B General information Getting started Operation Smart Card Contact Station This section contains information on the additional operations of the P320i Printers with Smart Card Contact Stations. (See Chapter 2 for location.) Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C INTRODUCTION Smart Cards can have a built-in microcomputer and a battery.
Card Printer Solutions P320i Plastic Card Printer A - MEDIA LOADING ORIENTATION General information Getting started Position the cards with the Smart Card Chip at the top of the card and towards the printer. Operation Printing a card Cleaning B - SMART CARD CONTACT STATION INTERFACE Troubleshooting When a command to the parallel printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB-9 connector on the rear of the printer.
Card Printer Solutions P320i Plastic Card Printer APPENDIX C General information Getting started Acessories & supplies Operation Printing a card Cleaning Please contact your Zebra dealer to place an order for accessories and suplies.
Card Printer Solutions General information P320i Plastic Card Printer CARDS The following plain white plastic cards are available for use in the P320i Printers: Getting started Many other card types are also available; ask your dealer for more information.
Card Printer Solutions General information Getting started P320i Plastic Card Printer ACCESSORIES Acessories available for P320i Printers appear below.
Card Printer Solutions P320i Plastic Card Printer World Wide Sales and Support: General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Zebra Technologies Corporation Card Imaging Division 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone:+1 (805) 579 1800 Fax.:+1 (805) 579 1808 Toll Free in US: (800) 452-4056 e-mail: cards@zebracard.
