User's Manual

34
EZ320 User Guide
To terminate the Communications Diagnostics Mode and re-
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Calling Technical Support
If the printer fails to print the configuration label, or you en-
counter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support addresses
and phone numbers for your area can be found in Appendix D
of this manual. You will need to supply the following informa-
tion:
• Model number and type (e.g. EZ320)
• Unit serial number (Found on the large label on the back
of the printer, also found in the configuration label print-
out. Refer to Figure 17a.)
• Product Configuration Code (PCC) (15 digit number found
on the label on the back of the unit)