>kNÂ@Ì; /kÂkÅ 3Åk¿ÅÌ ×bk Customer Order # 11992L Manufacturer Part # 11992LB Rev.
3URSULHWDU\ 6WDWHPHQW This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Zebra XiIII-Series User’s Guide iii
iv Zebra XiIII-Series User’s Guide
2AOlÍyÍ ÏlÏÆ ÏÃcØYÏ ³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³¦ Hello! .......................................................................................................................1 Unpacking and Inspection........................................................................................2 Reporting Damage ..............................................................................................2 Storage .......................................................
ÆÏAOÆÍ ØYAÏ ³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³³Ö¦ System Considerations .......................................................................................... 21 Interfaces .......................................................................................................... 21 Data Specifications........................................................................................... 21 Cabling Requirements ...............................................................................
Lubrication .............................................................................................................71 Fuse Replacement ..................................................................................................71 Adjustments ...........................................................................................................73 Toggle Positioning............................................................................................73 Printhead Pressure Adjustment......
viii Zebra XiIII-Series User’s Guide
ÏÃcØYÏ +HOOR Thank you for purchasing this high-quality Zebra XiIII™-Series printer, manufactured by the industry leader in quality, service, and value — Zebra Technologies Corporation. For over 25 years, Zebra has provided customers with the highest caliber of products and support. • This manual provides all of the information you need to operate your printer. • The ZPL II® Programming Guide Volume I and Volume II (part # 45540L) shows you how to create the perfect label format for your application.
8QSDFNLQJ DQG ,QVSHFWLRQ Carefully unpack and inspect the printer for possible damage incurred during shipment. • Check all exterior surfaces. • Raise the media access door and inspect the media compartment. In case shipping is required, save the carton and all packing material. Contact your authorized Zebra reseller for instructions. 5HSRUWLQJ 'DPDJH If you discover shipping damage: • Immediately notify and file a damage report with the shipping company.
0HGLD DQG 5LEERQ 5HTXLUHPHQWV Since print quality is affected by media and ribbon, printing speeds, and printer operating modes, it is very important to run tests for your applications. We STRONGLY RECOMMEND the use of Zebra Technologies Corporation-brand supplies for continuous high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear.
3ULQWHU $QDWRP\ Figure 1 outlines the basic components of your printer. However, depending on the options you have selected, your printer may look slightly different.
AOÃAÏÍÏlÍ-ÃÏlà This chapter of the user’s guide is so important that we’ve printed it on a different color paper! That way, it is easy for you to find when you must calibrate (set up) the printer for your particular application. 3XUSRVH • To calibrate the printer. • To verify that the printer is properly set up by printing a test label. NOTE: This procedure must be performed when the printer is first installed or when it cannot properly detect the top of the label.
7\SHV RI 0HGLD 1RQ &RQWLQXRXV :HE 0HGLD Non-continuous web media (refer to Figure 2) refers to individual labels that are separated by a gap, notch, or hole. When you look at the media, you can tell where one label ends and the next one begins.
1RQ &RQWLQXRXV %ODFN 0DUN 0HGLD Non-continuous black mark media has black marks printed on the back that indicate the start and end of each label (refer to Figure 3). Figure 3 &RQWLQXRXV 0HGLD Continuous media (refer to Figure 4) is one uninterrupted roll of material that allows the image to be printed anywhere on the label.
&KRRVLQJ WKH 3ULQW 0RGH • In Tear-Off mode, each label (or a strip of labels) can be torn off after it is printed. • In Peel-Off mode, backing material is peeled away from the label as it is printed. After this label is removed from the printer, the next one is printed. • In Cutter mode, the printer automatically cuts the label after a specified number of labels has been printed. • In Rewind mode, the media and backing are rewound onto a core as the labels are printed.
/RDGLQJ WKH 0HGLD Figure 5 illustrates one method of media loading. For more detailed instructions, as well as information about how to load the different types of media and the various printing modes, refer to the instructions that begin on page 27.
3RVLWLRQLQJ WKH 0HGLD 6HQVRUV The correct positioning of the media sensors is important — it can make the difference between a perfect label and a call to Technical Support! 7UDQVPLVVLYH 6HQVRU The web or gap sensor, better known as the “transmissive sensor,” detects the gap between labels. The transmissive sensor actually consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between the two.
$GMXVWLQJ WKH 8SSHU 0HGLD 6HQVRU Refer to Figure 6. (For clarity, not all printer parts are shown.) 1. Remove the ribbon (if it is installed). 2. Locate the upper media sensor. The upper media sensor “eye” is directly below the adjustment screw head. 3. Slightly loosen the upper media sensor adjustment screw (use a Phillips-head screwdriver). 4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired position. 5. Secure the upper media sensor adjustment screw.
$GMXVWLQJ WKH /RZHU 0HGLD 6HQVRU Position the lower media sensor (refer to Figure 7) by sliding it in its slot until it is positioned under the upper media sensor. Figure 7 %ODFN 0DUN 6HQVRU The black mark sensor is in a fixed position and enabled via the front panel (refer to “Configuring the Printer” on page 15 for details).
/RDGLQJ WKH 5LEERQ To load the ribbon, refer to Figure 8 (for the 90XiIII, 96XiIII, and 140XiIII) and Figure 9 (for the 170XiIII and 220XiIII). For more detailed information, refer to the instructions that begin on page 38.
2SHUDWRU &RQWUROV 32:(5 6ZLWFK The POWER switch is located at the back of the printer above the power cord and fuse. Turn on the printer. )URQW 3DQHO The step-by-step instructions in this section tell you which keys to press and what appears on the liquid crystal display (LCD) during the calibration procedure. For a more detailed explanation of the front panel keys and lights (as shown in Figure 10), refer to the instructions that begin on page 24.
&RQILJXULQJ WKH 3ULQWHU The configuration procedure in the next table contains the information you need to get your printer up and running, but it is not comprehensive. Refer to page 41 for more information. • Enter the configuration mode by pressing the SETUP/EXIT key at the “PRINTER READY” display. NOTE: You need to press the NEXT/SAVE key more than once to advance to some of the displays. • To increase the value, answer “yes,” indicate “on,” or move to the next selection, use the RIGHT BLACK OVAL key.
0HGLD DQG 5LEERQ &DOLEUDWLRQ NOTE: All steps must be performed in the following procedure, even if only one sensor needs to be adjusted. 1. Press the SETUP/EXIT key. 2. Press the NEXT/SAVE key until “MEDIA AND RIBBON CALIBRATE” displays. 3. To start the calibration procedure, press the RIGHT BLACK OVAL key. “LOAD BACKING CANCEL CONTINUE” displays. 4. Open the printhead.
5. Press the RIGHT BLACK OVAL key. The front panel display shows “REMOVE RIBBON CANCEL CONTINUE.” 6. Either remove the ribbon or slide it as far from the printer frame as possible. 7. Close the printhead, trapping the ribbon in this position. 8. Press the RIGHT BLACK OVAL key. The front panel shows “CALIBRATING PLEASE WAIT.” 9. When this part of the calibration process is completed, the display reads “RELOAD ALL CONTINUE.” 10. Open the printhead.
3ULQWLQJ D 7HVW /DEHO To print a test label: 1. Turn off the printer. 2. Press and hold the CANCEL key while turning on the printer. A configuration label prints showing the printer’s currently stored parameters (similar to the one shown in Figure 12). Figure 12 If you encounter any problems while you are configuring or calibrating the printer or printing a test label, refer to Troubleshooting, which starts on page 75.
20 Zebra XiIII-Series User’s Guide
ÆÏAOÆÍ ØYAÏ 6\VWHP &RQVLGHUDWLRQV ,QWHUIDFHV The method of interfacing this printer to a data source depends on the communication options installed in the printer. The standard interfaces are an RS-232/RS-422/RS-485 serial data port and a bi-directional parallel port. The optional ZebraNet® PrintServer II enables printers to be connected to 10Base-T Ethernet networks. In addition, the IBM® Twinax or IBM Coax option is available for those applications that require them.
When communicating via the parallel port (refer to Figure 14), the previously mentioned parameters are not considered. Refer to page 51 to configure the communication parameters for the printer. The values selected must be the same as those used by the host equipment connected to the printer. For serial and parallel pinout and technical information, refer to “Appendix” on page 93. Figure 14 &DEOLQJ 5HTXLUHPHQWV Data cables must be fully shielded and fitted with metal or metalized connector shells.
-ÃÏlÃÍ AÆYÆ 2SHUDWRU &RQWUROV This section discusses the functions of the various controls and indicators on the printer. Become familiar with each of these functions before operating the printer. 32:(5 6ZLWFK This switch is located at the back of the printer above the power cord and fuse. The POWER switch should be turned off before connecting or disconnecting any cables. External influences, such as lightning storms or noise on the power or data cables, may cause erratic printer behavior.
)URQW 3DQHO 'LVSOD\ The front panel display (as shown in Figure 15) communicates operational status and programming modes and parameters.
)URQW 3DQHO .H\V Key Function Starts and stops the printing process. • If the printer is not printing: no printing can occur. • If the printer is printing: printing stops once the current label is complete. Press to remove error messages from the display. NOTE: Pause mode can also be activated via ZPL II (~PP, ^PP). Forces the printer to feed one blank label each time the key is pressed. • Printer not printing: one blank label immediately feeds.
)URQW 3DQHO /LJKWV NOTE: If two operating conditions occur simultaneously (for example, one that causes a light to be on constantly and one that causes the same light to flash), the light flashes. Light POWER TAKE LABEL ERROR Status Indication Off The printer is off or power is not applied. On The printer is on. Off Normal operation. Flashing (Peel-off mode only.) The label is available. Printing is paused until the label is removed. Off Normal operation — no printer errors.
5ROO 0HGLD /RDGLQJ NOTE: A calibration must be performed when media and ribbon (if used) are first installed in the printer, or when a different type of media or ribbon is being used. 7HDU 2II 0RGH Refer to Figure 16. 1. Open the printhead. 2. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. 3. Load media as shown. 4. Flip up the media supply guide.
3HHO 2II 0RGH Refer to Figure 17. 1. Remove the rewind plate from the front of the printer (if installed). Store it on the two mounting screws on the inside of the front panel. 2. Open the printhead. 3. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. 4. Load media as shown. 5. When loading media, allow approximately 36" (915 mm) of media to extend past the tear-off/peel-off bar. Remove all labels from this portion to create a leader.
Figure 17 Zebra XiIII-Series User’s Guide 29
5HZLQG 0RGH IRU 3ULQWHUV :LWKRXW WKH &XWWHU 2SWLRQ NOTE: Rewind option required. Refer to Figure 18. 1. Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment. 2. Invert the rewind plate so that the lip on the attached hook plate points down. 3. Insert the hook plate lip a short distance (½"/13 mm) into the lower opening in the side plate. 4. Align the upper end of the rewind plate with the corresponding opening in the side plate.
Before closing the printhead, make sure: • The media is positioned against the inside guides. • The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core. 12. Close the printhead.
&XWWHU 0RGH NOTE: Cutter option required. Refer to Figure 19. 1. Open the printhead. 2. Slide the media guide and media supply guide as far from the printer frame as possible. Flip down the media supply guide. 3. Load media as shown. 4. Flip up the media supply guide. Slide in the media guide and media supply guide so they just touch, but don’t restrict, the edge of the roll. 5. Close the printhead. 6. The printer automatically feeds out and cuts one label when the printer is turned on.
5HZLQG 0RGH IRU 3ULQWHUV :LWK WKH &XWWHU 2SWLRQ NOTE: Cutter and rewind options required. Refer to Figure 20. 1. Remove the rewind plate from its storage location in front of the print mechanism inside the media compartment. 2. Invert the rewind plate so that the lip on the attached hook plate points down. 3. Insert the hook plate lip a short distance (½"/13 mm) into the lower opening in the side plate. Slide in the rewind plate so that it stops against the printer’s main frame. 4.
Before closing the printhead, make sure: • The media is positioned against the inside guides. • The media is taut and parallel with itself and the pathway when wound onto the rewind spindle/core. 12. Close the printhead.
)DQIROG 0HGLD /RDGLQJ NOTE: A calibration must be performed when media and ribbon (if used) are first installed in the printer, or when a different type of media or ribbon is being used. Fanfold media feeds through either the bottom or rear access slot from outside the printer. Refer to Figure 21 and Figure 22. 1. Open the printhead. 2. Slide the media guide as far from the printer frame as possible. 3. Load media as shown. If in cutter mode, route media through the cutter. 4.
Figure 21 Figure 22 36 Zebra XiIII-Series User’s Guide
5HPRYLQJ WKH /DEHO %DFNLQJ 0DWHULDO Since the rewind spindle holds the backing from a standard-size media roll, we recommend that you perform this procedure whenever you change the media. To remove the backing material from the rewind spindle, follow these steps (you don’t need to turn off the printer for this procedure). 1. Unwind approximately 36" (915 mm) of backing from the rewind spindle. Cut it off at the spindle. 2. Pull out the hook. Slide the backing material off of the rewind spindle and discard.
5LEERQ /RDGLQJ To load ribbon, refer to Figure 23 (for the 90XiIII, 96XiIII, and 140XiIII) and Figure 24 (for the 170XiIII and 220XiIII) and follow the procedure below. NOTE: Use ribbon that is at least as wide as the media. The smooth backing of the ribbon protects the printhead from wear and premature failure due to excessive abrasion. (For direct thermal print mode, ribbon is not used and should not be loaded in the printer.) 1. Align the segments of the ribbon supply spindle. 2.
7. Before wrapping the ribbon around the take-up spindle, ensure that the arrow on the knob aligns with the indented notch (see Figure 25 inset). 8. Place the ribbon (with leader, if used) around the ribbon take-up spindle and wind counterclockwise for several turns. 9. Close the printhead.
5LEERQ 5HPRYDO Refer to Figure 25. 1. Break the ribbon as close to the ribbon take-up spindle as possible. 2. While holding the ribbon take-up spindle, turn the knob (1) clockwise until it stops. This causes the ribbon release bars to pivot down (2), easing the spindle’s “grip” on the wound ribbon. 3. Slide the ribbon off of the ribbon take-up spindle. Once the spent ribbon has been removed, ensure that the arrow on the knob aligns with the indented notch in the ribbon take-up spindle (see Figure 25 inset).
yØÃAÏ After you have installed the media and ribbon and the Power-On Self Test (POST) is complete, the front panel display shows “PRINTER READY.” (If the printer fails its POST, refer to page 81.) You may now set printer parameters for your application using the front panel display and the five keys directly below it. NOTE: Printers that are operating on an IP network can be quickly configured via ZebraLink WebView (optional ZebraNet® PrintServer II required).
&KDQJLQJ 3DVVZRUG 3URWHFWHG 3DUDPHWHUV Certain parameters are password-protected by factory default. CAUTION: Do not change password-protected parameters unless you are sure you know what you are doing! If the parameters are set incorrectly, they could cause the printer to function in an unpredictable way. The first attempt to change one of these parameters (pressing one of the BLACK OVAL keys) requires you to enter a four-digit password. This is done via the “ENTER PASSWORD” display.
/HDYLQJ WKH 6HWXS 0RGH You can leave the program mode at any time by pressing the SETUP/EXIT key. The “SAVE CHANGES” display appears. There are five choices, as described below. Pressing the LEFT or RIGHT BLACK OVAL key displays other choices and pressing the NEXT/SAVE key selects the displayed choice. • PERMANENT — Permanently saves the changes. Values are stored in the printer even when power is turned off. • TEMPORARY — Saves the changes until you change them again or until power is turned off.
&RQILJXUDWLRQ DQG &DOLEUDWLRQ 6HTXHQFH Press — Display Shows PRINTER READY Action/Explanation Normal printer operation. Setting Print Parameters DARKNESS TEAR OFF PRINT MODE 44 Adjusting Print Darkness: Press the RIGHT BLACK OVAL key to increase darkness. Press the LEFT BLACK OVAL key to decrease darkness. Default: +10 Range: 0 to +30 Darkness settings are dependent upon a variety of factors including ribbon type, media, and the condition of the printhead.
Press Display Shows MEDIA TYPE SENSOR TYPE PRINT METHOD Zebra XiIII-Series User’s Guide Action/Explanation Setting Media Type: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Continuous Selections: Continuous, non-continuous This parameter tells the printer the type of media you are using. Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).
Press Display Shows PRINT WIDTH Action/Explanation Setting Print Width: Press the RIGHT BLACK OVAL key to increase the value, press the LEFT BLACK OVAL key to decrease the value. To change the unit of measurement, press the LEFT BLACK OVAL key until the unit of measurement is active, then press the RIGHT BLACK OVAL key to toggle to a different unit of measure (mm, inches, or dots). Default; Range: The default and range of acceptable values vary depending on what printer you have.
Listing Printer Information Press Display Shows LIST FONTS LIST BAR CODES Action/Explanation List Fonts: Press the RIGHT BLACK OVAL key to print a label listing all of the available fonts. This selection is used to print a label that lists all of the fonts currently available in the printer, including standard printer fonts plus any optional fonts. Fonts may be stored in RAM, FLASH memory, font EPROMs, or font cards.
Press Display Shows Action/Explanation Initialize Memory Card CAUTION: Perform this operation only when it is necessary to erase all previously stored information from the optional memory card (for printers with a PCMCIA slot [part # 32091]). Press the NEXT/SAVE key to bypass this function. 1. Press the RIGHT BLACK OVAL key to select “YES.” If your printer is set to require a password, you are now prompted to enter the password. Enter the password and then press the NEXT/ SAVE key. 2.
Media and Ribbon Sensor Calibration NOTE: Before you begin this procedure, make sure that the maximum length is set to a value 1" greater than the length of the labels you are using. If the maximum length is set to a lower value, the calibration process assumes that continuous media is in the printer. See page 46 for more information. There are two different types of calibration that can be performed by the printer: 1) Standard Calibration.
Press Display Shows MEDIA AND RIBBON CALIBRATE Action/Explanation Media and Ribbon Sensor Sensitivity: Press NEXT/SAVE to skip the calibration procedure and continue with the host port selection parameters that follow. Press the RIGHT BLACK OVAL key to start the calibration procedure. This procedure is used to adjust the sensitivity of the media and ribbon sensors. NOTE: The procedure must be followed exactly as presented. All steps must be performed even if only one of the sensors requires adjustment.
Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host computer. These parameters make sure that the printer and host computer are “speaking the same language.” All communications parameters are password protected. Press Display Shows PARALLEL COMM SERIAL COMM BAUD DATA BITS Zebra XiIII-Series User’s Guide Action/Explanation Setting Parallel Communications: Press the RIGHT or LEFT BLACK OVAL key to display other choices.
Press Display Shows PARITY STOP BITS Action/Explanation Setting Parity: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Even Selections: Even, odd, none The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer. Setting Stop Bits: Press the RIGHT or LEFT BLACK OVAL key to display other choices.
Press Display Shows NETWORK ID Action/Explanation Setting Network ID: Press the LEFT BLACK OVAL key to move to the next digit position, press the RIGHT BLACK OVAL key to increase the value of the digit. Default: 000 Range: 000 - 999 Network ID is used to assign a unique number to a printer used in an RS-422/RS-485 network. This gives the host computer the means to address a specific printer. If the printer is used in a RS-422/RS-485 network, you must select a network ID number.
Selecting Prefix and Delimiter Characters Prefix and delimiter characters are 2-digit hex values used within the ZPL/ZPL II formats sent to the printer. The printer uses the last prefix and delimiter characters sent to it, whether from a ZPL II instruction or from the front panel. NOTE: DO NOT use the same hex value for the control, format, and delimiter character. The printer needs to see different characters to function properly.
Selecting ZPL Mode Press Display Shows ZPL MODE Action/Explanation Selecting ZPL Mode: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: ZPL II Selections: ZPL II, ZPL The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II. This eliminates the need to rewrite any ZPL formats you already have.
Label Positioning Parameters Press Display Shows BACKFEED 56 Action/Explanation Backfeed Sequence: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Default (90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80%, off This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel-off, cutter, and applicator modes. It has no effect in rewind or tear-off modes.
Press Display Shows Action/Explanation Setting the Head Test Count: Press the LEFT BLACK OVAL key to move the cursor, press the RIGHT BLACK OVAL key to change the value of the digit. Default: 0000 (disables the test) HEAD TEST COUNT Range: 0000 to 9999 The printer periodically performs a test of the printhead functionality, called a “printhead test” or “head test.” This parameter establishes how many labels are printed between these internal tests.
Press Display Shows Action/Explanation Setting the Applicator Port: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Off Selections: Off, mode 1, mode 2, mode 3, mode 4 Determines the action of the verifier port. • Off: The applicator port is off. • Mode 1: Asserts the ~END_PRINT signal low while the APPLICATOR PORT printer is moving the label forward. • Mode 2: Asserts the ~END_PRINT signal high while the printer is moving the label forward.
Press Display Shows START PRINT SIG RESYNCH MODE Zebra XiIII-Series User’s Guide Action/Explanation Start Print Signal: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Pulse Mode Selections: Pulse Mode, Level Mode This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interface connector at the rear of the printer. • In Pulse Mode, labels print when the signal transitions from HIGH to LOW.
Press Display Shows LCD ADJUST FORMAT CONVERT IDLE DISPLAY* Action/Explanation LCD Display Adjustment: Press the LEFT BLACK OVAL key to decrease the value (reduce contrast), press the RIGHT BLACK OVAL key to increase the value (increase contrast). Range: 00 to 19 This parameter allows you to adjust the contrast of your display if your display is difficult to read. Format Convert: Press the RIGHT or LEFT BLACK OVAL key to display other choices.
Press Display Shows Action/Explanation IP Resolution: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: Dynamic IP RESOLUTION* Selections: Dynamic, permanent Depending on the selection, allows either the user (”permanent”) or the server (”dynamic”) to select the IP address. For more information, refer to ZebraNet Networking: PrintServer II Installation and User’s Guide. IP PROTOCOLS* IP Protocols: Press the RIGHT or LEFT BLACK OVAL key to display other choices.
Press Display Shows LANGUAGE Action/Explanation Selecting the Display Language: Press the RIGHT or LEFT BLACK OVAL key to display other choices. Default: English Selections: English, Spanish, French, German, Italian, Norwegian, Portuguese, Swedish, Danish, Spanish 2, Dutch, Finnish, Japanese This parameter allows you to change the language used on the front panel display. You have now completed the entire configuration and calibration sequence.
/ØÏlÍ AÃlÍAcÍ cØÆÏlÏ &OHDQLQJ The following table provides a brief cleaning schedule. Specific cleaning procedures are provided on the following pages.
&OHDQLQJ WKH ([WHULRU The exterior surfaces of the printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. &OHDQLQJ WKH ,QWHULRU Inspect this area after every four rolls of media. Remove any dirt and lint from the interior of the printer using a soft bristle brush and/or vacuum cleaner.
4. Rotate the platen roller and clean thoroughly with solvent and an applicator. 5. Brush/vacuum any accumulated paper lint and dust away from the rollers. 6. Reload ribbon and/or media, and close the printhead. NOTE: If print quality has not improved after performing this procedure, try cleaning the printhead with Save-a-Printhead cleaning film. This specially-coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller/distributor for more information.
Extend the Life of Your Printhead With Save-A-Printhead Cleaning Film Challenge The printhead is the most critical component in your printer, and possibly the most delicate. It is a consumable item just like the brakes on your car, which eventually wears over time. However, with ongoing careful attention and maintenance, you can extend the life of the printhead! Below are photographs of three printheads. The first printhead is brand new.
Avoid the Contributing Factors to Premature Printhead Failure Abrasion- Over time, the movement of media/ribbon across the printhead wears through the protective ceramic coating, exposing and eventually damaging the print elements (dots). In order to avoid abrasion: • Clean your printhead frequently and use well-lubricated thermal transfer ribbons with backcoatings optimized to reduce friction. • Minimize printhead pressure and burn temperature settings by optimizing the balance between the two.
How to Use Save-a-Printhead Cleaning Film 1. Remove power from the printer. 2. Open the printhead, remove media and ribbon from the print mechanism. 3. Clean the printhead per the recommended Preventive Maintenance procedures. 4. Position the Save-a-Printhead film in the print path, placing the glossy side down away from the printhead (matte side up). 5. Close and latch the printhead. 6. Slowly pull the full length of the film through the print mechanism. 7.
&OHDQLQJ WKH 6HQVRUV The media, ribbon, and label available sensors should be cleaned on a regular basis to ensure proper operation of the printer. To locate these sensors, refer to Figure 27 on page 65, Figure 6 on page 11, and Figure 7 on page 12. Brush/vacuum any accumulated paper lint and dust off of these sensors. &OHDQLQJ WKH 6QDS 3ODWH Clean the snap plate to remove label adhesive or a label that has adhered to the underside of the snap plate. Refer to Figure 28. 1.
Figure 28 Figure 29 70 Zebra XiIII-Series User’s Guide
&OHDQLQJ WKH &XWWHU 0RGXOH (For printers equipped with the optional cutter.) If labels are not being cut properly or if the cutter jams with labels, turn off the printer power and unplug the printer. Then, clean the stationary cutter blade with cleaning solvent. This removes label adhesive and/or paper debris. If further cutter cleaning is necessary, or if the cutter continues to perform unsatisfactorily, contact an authorized service technician.
4. Snap the fuse holder back into position. 5. Reconnect the power cord. NOTE: If the new fuse fails right away, the printer has an internal component failure and must be repaired.
$GMXVWPHQWV 7RJJOH 3RVLWLRQLQJ Both toggles should be positioned so that they provide even pressure on the media. The toggles are positioned by sliding them to the desired location. On media too narrow to accommodate both toggles, position one toggle over the center of the media and decrease the pressure on the unused toggle. If you are using a 90 or 96XiIII printer, position the single toggle over the center of the media. NOTE: Make sure that the toggle pressure is even across the width of the media.
3ULQWKHDG 3UHVVXUH $GMXVWPHQW This adjustment may be necessary if printing is too light on one side or if thick media is used. Refer to Figure 32. 1. Perform the toggle positioning procedure. If the problem is solved, you may stop here; otherwise, continue with the rest of this procedure. 2. Print some labels at 2.4"/61 mm per second by running the PAUSE Key Self Test (see page 83). 3. While printing labels, lower the darkness setting until a gray level of printing is seen. 4.
2ÃØOlÆÏ /(' (UURU &RQGLWLRQV DQG :DUQLQJV (UURU &RQGLWLRQ 5LEERQ 2XW Problem In thermal transfer mode, the ribbon is not loaded or loaded incorrectly. Solution Load the ribbon correctly. See “Ribbon Loading” on page 38. In thermal transfer mode, the ribbon sensor is Perform the media and ribbon sensor calibration (see not sensing correctly loaded ribbon. page 17).
(UURU &RQGLWLRQ +HDG 2SHQ Problem The printhead is not fully closed. Solution Close the printhead. (UURU &RQGLWLRQ +HDG (OHPHQW %DG Problem One or more of the printhead elements has failed the printhead element test. Solution If the failed elements impact your printing application, replace the printhead. To override this error, disable the head test count feature on the front panel by defaulting the value to “0000.” See page 57.
:DUQLQJ +HDG &ROG Problem The printhead is under temperature. Solution Continue printing while the printhead reaches the correct operating temperature. If the error remains, the environment may be too cold for proper printing. Relocate the printer to a warmer area. :DUQLQJ &XWWHU -DPPHG Problem Cutter blade is in the media path. Solution Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions on page 71.
3ULQW 4XDOLW\ 3UREOHPV *HQHUDO 3ULQW 4XDOLW\ ,VVXHV Problem Solution You are using an incorrect media and ribbon Consult your authorized Zebra reseller/distributor for combination for your application. information and advice. The printer is set at the incorrect print speed. For optimal print quality, set the print speed to the lowest possible setting via ZPL II, the driver, or the software. The printer is set at the incorrect darkness level.
Zebra XiIII-Series User’s Guide 79
$ ODEHO IRUPDW ZDV VHQW WR WKH SULQWHU 6HYHUDO ODEHOV SULQW WKHQ WKH SULQWHU VNLSV PLVSODFHV PLVVHV RU GLVWRUWV WKH LPDJH RQ WKH ODEHO Problem The host is set to EPP parallel communications. Solution Change the settings on the computer host to standard parallel communications. Ensure that the flow control settings match. The serial communication settings are incorrect. Check the communication cable length. See page 22 for requirements.
3ULQWHU 'LDJQRVWLFV 3RZHU 2Q 6HOI 7HVW A limited Power-On Self Test (POST) is performed automatically each time the printer is turned on (additional self tests can be performed by pressing the CANCEL and CALIBRATE keys when you turn the printer on). During either test sequence, the front panel lights and liquid crystal display (LCD) monitor the progress of the POST. If the printer fails any of these tests, the word “FAILED” is added to the display. If this occurs, notify an authorized Zebra reseller.
CANCEL Key Self Test This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 33 (depending on the options ordered, your label may look different). 1. Turn the printer off. 2. Press and hold the CANCEL key while turning on the power. The configuration may be changed either temporarily (for specific label formats or ribbon and label stock) or permanently (by saving the new parameters in memory).
PAUSE Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout in Figure 34. 1. Turn off the printer. 2. Press and hold the PAUSE key while turning on the power. • The initial self test prints 15 labels at 2.4"/61 mm per second (1"/25.4 mm per second for the 96XiIII), then automatically pauses the printer. When the PAUSE key is pressed, an additional 15 labels print.
FEED Key Self Test See Figure 35. 1. Turn off the printer. 2. Press and hold the FEED key while turning on the power. The FEED key self test prints out at various darkness settings above and below that of the darkness value shown on the configuration label. Look at these labels and determine which one has the best darkness setting for your application. This value can be entered into the printer by setting the darkness during the configuration procedure. Refer to page 44 for more information.
FEED Key and PAUSE Key Self Test 1. Turn off the printer. 2. Press and hold the FEED and PAUSE keys while turning on the power. Performing this self test temporarily resets the printer configuration to the factory default values. These values are active only until power is turned off unless you save them permanently in memory. Communications Diagnostics Test This test is controlled from the front panel display. Refer to “COMMUNICATIONS” on page 53. A typical printout from this test is shown in Figure 36.
86 Zebra XiIII-Series User’s Guide
0®lYyYAÏÆ NOTE: Printer specifications are subject to change without notice. 0HGLD +DQGOLQJ • Tear-off mode: Labels are produced in strips. • Peel-off mode: Labels are dispensed and peeled from the liner as needed. • Cutter mode: Labels are printed and individually cut. • Rewind mode: Labels are rewound internally. 2SWLRQV • Cutter • IBM twinax interface • Rewind • IBM coax interface • Cutter-rewind • RS-485 interface • Cutter tray • Font cards • Media supply spindle (1.
=HEUD 3URJUDPPLQJ /DQJXDJH =3/ ,, • Downloadable graphics, scalable and bitmap fonts, and label formats • Controlled via mainframe, mini-computer, PC, portable data terminal • Object copying between memory areas (RAM, memory card, and internal FLASH) • Programmable quantity with print, pause, and cut control • Code Page 850 character set • Communicates in printable ASCII characters • Adjustable print cache • Error-checking protocol • Data compression • Status message to host upon request • Autom
*HQHUDO 6SHFLILFDWLRQV General Specifications 90/96XiIII 140XiIII 170XiIII 220XiIII Height 15.5" 393.7 mm 15.5" 393.7 mm 15.5" 393.7 mm 15.5" Width 9.15" 232.4 mm 11.15" 283.2 mm 13.15" 334.4 mm 15.65" 397.5 mm Depth 19.5" 495.3 mm 19.5" 495.3 mm 19.5" 495.3 mm 19.5" 495.3 mm 50 lb 22.7 kg 55 lb 25 kg 67 lb 30.5 kg 72 lb 32.
3ULQWLQJ 6SHFLILFDWLRQV Printing Specifications Resolution Dot size (width x length) First dot location measured from inside media edge Maximum print width Noncontinuous printing Print length (maximum) Continuous printing 90XiIII 96XiIII 140XiIII 170XiIII 220XiIII 300 dots/inch (12 dots/mm) 600 dots/inch (23.5 dots/mm) 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) 203 dots/inch (8 dots/mm) 0.0033" x 0.0039" (0.84 mm x 0.100 mm) 0.0016" x 0.0016" (0.042 mm x 0.042 mm) 0.0049" x 0.
0HGLD 6SHFLILFDWLRQV Media Specifications Minimum label length* Total media width (label + liner, if any) Total thickness (includes liner, if any) 90/96XiIII 140XiIII 170XiIII 220XiIII Tear-off 0.7" (18 mm) 0.7" (18 mm) 0.7" (18 mm) 0.7" (18 mm) Peel-off 0.5" (13 mm) 0.5" (13 mm) 0.5" (13 mm) 0.5" (13 mm) Cutter 1.5" (38 mm) 1.5" (38 mm) 1.5" (38 mm) 1.5" (38 mm) Rewind 0.25" (6 mm) 0.25" (6 mm) 0.25" (6 mm) 0.25" (6 mm) Minimum 0.79" (20 mm) 1.57" (40 mm) 2.00" (51 mm) 4.
3RZHU /LQH &RUG 6SHFLILFDWLRQV • The overall length must be less than 9.8 feet (3.0 meters). • It must be rated for at least 5 A, 250 V. • The chassis ground (earth) MUST be connected to ensure safety and reduce electromagnetic interference. The ground connection is handled by the third wire (earth) in the power line cord. See Figure 37. • The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 38.
®®lcà 3ULQWHU ,QWHUIDFH 7HFKQLFDO ,QIRUPDWLRQ 56 56 56 6HULDO 'DWD 3RUW The connections for these standard interfaces are made through the DB-25S connector on the rear panel. For all RS-232 input and output signals, the printer follows both the Electronics Industries Association’s (EIA) RS-232 specifications and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.
Figure 39 RS-232 Interconnections The printer is configured as Data Terminal Equipment (DTE). Figure 39 illustrates the internal connections of the printer’s RS-232 connector. Figure 40 illustrates the connections required to interconnect the printer with the standard 9-pin serial port connector on a computer. NOTE: If using a 9-pin to 25-pin adapter plug attached to the computer, use a null modem cable between the adapter plug and the printer.
Figure 40 When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straight-through) interface cable. Figure 41 illustrates the connections required for this cable.
Figure 42 RS-422/RS-485 Interconnections The printer may be connected to a host computer by either an RS-422 or an RS-485 interface. The DB-25 connector on the rear of the printer uses specific pins for this purpose. Figure 42 illustrates the required cable wiring for interconnecting to the printer’s DB-25 connector. Figure 43 illustrates the internal connections of the printer’s RS-422 or RS-485 connector.
3DUDOOHO 'DWD 3RUW A standard 36-pin parallel connector is available at the rear of the printer for connection to the data source. Under normal circumstances, data sent from the printer to the host computer in response to a “Printer Status Request” command is sent through the RS-232 serial port. However, if the host computer has a properly configured IEEE-1284 parallel port that is recognized by the printer, status information is returned through the parallel port.
98 Zebra XiIII-Series User’s Guide
clà A Adjustments Lower Media Sensor, 12 Media Sensor Position, 74 Printhead Pressure, 74 Toggle Positioning, 73 Upper Media Sensor, 11 B Bar Codes, 88 Black Mark Media Sensor, 12 C Cabling Requirements, 22 Calibration, 5–20 CANCEL Key Self Test, 82 Cleaning Cutter Module, 71 Exterior, 64 Interior, 64 Printhead and Platen Roller, 64 Sensors, 69 Snap Plate, 69 Cleaning Schedule, 63 Communications Diagnostics Test, 85 Configuration Calibration Sequence, 44–62 Changing Password-Protected Parameters, 42 Ent
O Operator Controls Front Panel Display, 24 Front Panel Keys, 25 Front Panel Lights, 26 Front Panel, 14 POWER Switch, 14, 23 Options, 87 P Passwords (See Configuration) Power Cord, 3 Power Line Cord, 92 POWER Switch, 23 Print Mode Cutter, 8 Peel-Off, 8 Rewind, 8 Tear-Off, 8 Print Quality Problems, 78 Printer Anatomy Overview, 4 Printer Diagnostics, 81 Printer Driver Configuration, 16 Printer Interface Technical Information Parallel Data Port, 97 RS-232 Interconnections, 94 RS-232/RS-422/RS-485 Serial Data
To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Zebra supplies (media and/or ribbons) for warranty qualification. However, if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect.
:DUUDQW\ ([FOXVLRQV &RQGLWLRQV 6WDWHPHQW The warranties provided above are the only warranties applicable. No other warranties, expressed or implied, are given. Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services.
4 Zebra XiIII-Series User’s Guide
ZebraLink License Agreement Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT ("PSFLA") BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND.
• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE. • Support Services. ZEBRA may provide you with support services related to the SOFTWARE and/or FIRMWARE ("SUPPORT SERVICES"), in its discretion. Use of SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs described in the user manual, in "online" documentation, and/or other ZEBRA provided materials.
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively referred to as the "RESTRICTED COMPONENTS"), to any country, person or entity subject to U.S. export restrictions. You specifically agree not to export or re-export any of the RESTRICTED COMPONENTS (i) to any country to which the U.S.
