Color profile: Disabled Composite Default screen Zebra XiII-Series User's Guide Customer order # 48460L Manufacturer part # 48460LB Rev. 2 1 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Color profile: Disabled Composite Default screen Warranty Information 1. Printer Warranty ZEBRA printers, excluding thermal printheads which are warranted separately below, are warranted against defects in material or workmanship for six (6) months from the date of original shipment by ZEBRA Technologies Corporation.
Color profile: Disabled Composite Default screen ZEBRA TECHNOLOGIES SHALL NOT, UNDER ANY CIRCUMSTANCES WHATSOEVER, BE LIABLE TO BUYER OR ANY OTHER PARTY FOR LOST PROFITS, DIMINUTION OF GOOD WILL OR ANY OTHER SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM HEREUNDER.
Color profile: Disabled Composite Default screen Contents Warranty Information . . . . . . . . . . . . . . . iii Printer Warranty . . . . . . . . . . . . . . . . iii Supplies Warranty . . . . . . . . . . . . . . . iii Warranty Exclusions and Conditions. . . . . . iii Zebra Software License Agreement . . . . . . . . iv List of Figures . . . . . . . . . . . . . . . . . . . xi List of Tables . . . . . . . . . . . . . . . . . . . xii Getting Started 1 Introduction . . . . . . . . . . . . . . . . . .
Color profile: Disabled Composite Default screen Cutter Mode Media Loading . . . . . . . . . Rewind Mode Media Loading . . . . . . . . Peel-Off Mode Media Loading . . . . . . . Removing the Label Backing Material . . . . . Transmissive Media Sensor Position Adjustment . . . . . . . . . . . . . . . Adjusting the Upper Media Sensor Position . . . . . 11 11 14 15 . 15 . 16 Lower Media Sensor Adjustment . . . . . . . 17 Ribbon Loading . . . . . . . . . . . . . . . . . . 18 Ribbon Removal . . . . . . . . .
Color profile: Disabled Composite Default screen Changing Password-Protected Parameters Leaving the Program Mode . . . . . . . . Configuration and Calibration Sequence . Sample ZPL II Label Formats . . . . . . . . Format 1: Simple Text and a Barcode . . . Format 2: Saving a Label Format As a Graphic Image . . . . . . . . . . . . . . . . . . . . 30 31 32 46 48 . . 48 Format 3: Using a Serialized Data Field . . . . 49 Routine Care and Adjustment Cleaning . . . . . . . . . . . . . . . . . . .
Color profile: Disabled Composite Default screen Options Rewind Option . . . . . . . . . . . Cutter . . . . . . . . . . . . . . . . Internal Fanfold Media Supply Bin . Memory SIMMs. . . . . . . . . . . Zebra On-Line Verifier . . . . . . . Applicator Interface . . . . . . . . . Media Supply Spindle . . . . . . . . Optional Media Supply Fins . . . . Fonts. . . . . . . . . . . . . . . . . PCMCIA Type I Memory Cards . . KMT Printhead . . . . . . . . . . . Communication Interfaces . . . . .
Color profile: Disabled Composite Default screen Ribbon Specification . . . . . . . . Media Specifications . . . . . . . . Power Line Cord Specifications . . Printer Fonts . . . . . . . . . . . . . Standard Printer Fonts . . . . . . Standard Printer Font Examples . Optional Printer Fonts . . . . . . Optional Printer Font Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix 87 Printer Interface Technical Information. .
Color profile: Disabled Composite Default screen Zebra XiII-Series User’s Guide x 10 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen List of Figures 1. Media Loading 2. Roll Media Loading 3. Fanfold Media Loading 4. Upper Media Sensor Adjustment 5. Lower Media Sensor Adjustment 6. Ribbon Loading Diagram for the 90XiII and 140XiII Printers 7. Ribbon Loading Diagram for the 170XiII and 220XiII Printers 8. Removing Used Ribbon 9. Front Panel 10. Media and Ribbon Sensor Profile Sample Printout 11. Cleaning Diagram 12. Fuse Replacement Step 1 13. Fuse Replacement Step 2 14.
Color profile: Disabled Composite Default screen List of Tables 1. Front Panel Keys 2. Front Panel Lights 3. Printer Status Sensors 4. Power-On Self Test Sequence 5. Cleaning Schedule 6. Troubleshooting 7. Eight Dots/mm Printhead 8. Twelve Dots/mm Printhead 9. Optional Printer Fonts Currently Available 10. RS-232/RS-422/RS-485 Pinouts 11. Parallel Connector Pinouts 12. ASCII Code Chart Zebra XiII-Series User’s Guide xii 12 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Getting Started Congratulations! You have just purchased a high-quality thermal demand printer manufactured by the industry leader in quality, service, and value— Zebra Technologies Corporation. For over 25 years, Zebra has provided customers with the highest caliber of products and support. This manual provides all of the information you will need to operate your printer on a daily basis.
Color profile: Disabled Composite Default screen Media Transport Mechanism Capabilities The media transport mechanism of the XiII printer has been designed to accommodate various types of media including die-cut labels, ticket and tag stock, continuous roll media, fanfold media, and black-mark media. Media may be rewound internally onto standard three-inch cores if the Rewind Option is installed.
Color profile: Disabled Composite Default screen Media and Ribbon Requirements Print quality not only depends on the XiII-Series printer but also on the media and ribbon used. Factors such as reflectivity and contrast are important for bar code scanning applications. Factors such as paper abrasion and temperature requirements are important to maintaining printhead life. We STRONGLY RECOMMEND the use of Zebra Technologies Corporation-brand supplies for continuous high-quality printing.
Color profile: Disabled Composite Default screen Reporting Damage If you discover shipping damage upon inspection: n Immediately notify the shipping company of the damage. n Retain all packaging material for shipping company inspection. n File a damage report with the shipping company and notify your local distributor and Zebra Technologies Corporation of the damage.
Color profile: Disabled Composite Default screen Site Requirements CAUTION: To insure that the printer has proper ventilation and cooling, do not place any padding or cushioning material under the unit because this restricts air flow. The Zebra XiII-Series printer may be installed on any solid, level surface of sufficient size and strength to accommodate the physical dimensions and weight of the unit. The area enclosure in which the printer will operate must meet the environmental conditions specified.
Color profile: Disabled Composite Default screen Communications The XiII printer has been designed with flexible communication capabilities that allow the printer to be interfaced to a variety of controlling devices. A single DB25 connector includes all signals necessary for interfacing the printer to RS-232, RS-422, or RS-485 serial data communication devices at data rates from 110 to 57,600 baud.
Color profile: Disabled Composite Default screen Non-Continuous Media This type of media has some type of physical characteristic (gap, notch, perforation, etc.) which indicates the start/end of each label. The Media Sensor must be properly positioned to sense these indicators. See “Transmissive Media Sensor Position Adjustment” on page 15. Continuous Media Since continuous media does not contain label start/end indicators, you must tell the printer via software how long each label is.
Color profile: Disabled Composite Default screen OPEN DANCER ROLLER ASSEMBLY MEDIA SUPPLY GUIDE CLOSED MEDIA SUPPLY MEDIA GUIDE PLATEN ROLLER LOWER ROLLER MEDIA SUPPLY HANGER TEAR OFF/ PEEL OFF BAR REWIND SPINDLE (OPTION) SPINDLE HOOK ONLY ON SELECT MODELS Figure 1. Media Loading Tear-Off Mode Media Loading Figure 1 illustrates the method of loading media. First, move the Printhead Open Lever counterclockwise to the open position and raise the printhead.
Color profile: Disabled Composite Default screen TEAR-OFF PEEL-OFF CUTTER REWIND CUTTER REWIND Figure 2. Roll Media Loading Roll Media Loading Place the media roll on the Media Supply Hanger and thread the media through the printhead assembly as shown in the “Tear-Off” loading part of Figure 2. Flip up the Media Supply Guide and adjust the Media Supply Guide and the Media Guide against the outer edge of the media. These guides must not cause pressure or excessive drag on the media.
Color profile: Disabled Composite Default screen TEAR-OFF CUTTER BOTTOM SUPPLY REAR SUPPLY Figure 3. Fanfold Media Loading Fanfold Media Loading Fanfold media, from outside the printer, feeds through either the bottom or rear access slot. You may also use the Fanfold Supply Bin to hold media inside the printer housing. To load fanfold media, thread the media through the Printhead Assembly as shown in Figure 3. Adjust the Media Guide against the outer edge of the media.
Color profile: Disabled Composite Default screen Continuous Media Loading Continuous media mounts inside the printer in the same manner as roll media. For proper printer operation, a label length instruction must be included in the label format sent to the printer. Cutter Mode Media Loading (Cutter Option Required) To ensure proper media loading, follow the directions for the Tear-Off Mode with the exception that the media must also be routed through the Cutter Module as shown in Figures 2 and 3.
Color profile: Disabled Composite Default screen 4. Align the upper end of the Rewind Plate with the corresponding opening in the Side Plate and slide the Rewind Plate in so that it stops against the printer’s main frame. 5. Load the media as described in the instructions for Roll Media Loading on page 9. When loading the media, allow about one yard of media to extend past the Tear-Off bar. If using label stock remove all labels from this portion of the media to create a leader. 6.
Color profile: Disabled Composite Default screen 3. Insert the Hook Plate lip a short distance (½") into the lower opening in the Side Plate and slide the Rewind Plate in so that it stops against the printer’s main frame. 4. Insert the two small tabs on the Rewind Plate into the corresponding slots in the Cutter Support Bracket. (The Rewind Plate should spring into the proper position.) 5. Load the media as described in the instructions for Roll Media Loading on page 9.
Color profile: Disabled Composite Default screen Peel-Off Mode Media Loading (Rewind Option Required) NOTE: For best results, install the printer on a level surface. This is especially helpful with wider printers using wide media. If the surface is not level, the media may “telescope” off of the Rewind Spindle, causing unsatisfactory results. 1. Remove the Rewind Plate if one is present on the front of the printer and store it on the two mounting screws on the inside of the front panel.
Color profile: Disabled Composite Default screen Removing the Label Backing Material (Rewind Option Required) Since the Backing Rewind Spindle holds the backing from a standard-size media roll, we recommend that you perform this procedure whenever you change the media. To remove the backing material from the Backing Rewind Spindle, follow these steps (you don’t need to turn the printer power off for this procedure). 1.
Color profile: Disabled Composite Default screen The Transmissive Media Sensor consists of two sections. The media passes between a light source (Lower Media Sensor) and a light sensor (Upper Media Sensor). This adjustment aligns the position of the Upper and Lower Media Sensors with the notch or edge of the label. UPPER MEDIA SENSOR ADJUSTMENT Figure 4.
Color profile: Disabled Composite Default screen 2. Locate the Upper Media Sensor. Refer to Figure 4. The Upper Media Sensor is directly below the adjustment screw head. 3. Loosen the Upper Media Sensor Adjustment screw (Phillips head). 4. Slide the upper sensor along the slot to the desired position. When using label stock that has a gap between labels (die-cut label stock), position the media sensor anywhere along the gap EXCEPT where the rounded corners of the label are detected.
Color profile: Disabled Composite Default screen 3. If you are moving the sensor away from the printer’s main frame: Gently pull wires out of the printer frame as required. (Wires should have a little slack.) Call a service technician if there is not enough slack in the wires to adjust the sensor to the desired position. If you are moving the sensor toward the printer’s main frame and a large loop of wire develops, call a service technician to properly adjust the wires.
Color profile: Disabled Composite Default screen 5. Thread the ribbon (with leader, if used) as shown without creasing or wrinkling it. 6. Before wrapping the ribbon around the Take-Up Spindle, ensure that the arrow on the knob aligns with the indented notch (see Figure 8 inset). HEAD OPEN RIBBON TAKE-UP SPINDLE RIBBON SUPPLY SPINDLE CLOSED PLATEN ROLLER UPPER ROLLER Figure 6.
Color profile: Disabled Composite Default screen 7. Place the ribbon (with leader, if used) around the Ribbon Take-Up Spindle and wind counterclockwise for several turns. 8. Close the Printhead by moving the lever clockwise to the “closed” position. 2 1 Figure 8. Removing Used Ribbon Ribbon Removal 1. Break the ribbon as close to the Ribbon Take-Up Spindle as possible. 2. Refer to Figure 8. While holding the Ribbon Take-Up Spindle, turn the knob (1) clockwise until it stops.
Color profile: Disabled Composite Default screen Operation Operating Your Zebra XiII-Series Printer Now that your printer is ready for operation, how does it work? The Zebra XiII-Series printer is designed to receive instructions from a host computer, such as an IBM-compatible PC.
Color profile: Disabled Composite Default screen Peel-Off Mode (Peel-Off Option Required) In this mode, once the label is printed the media passes over the TearOff/Peel-Off Plate at a sharp angle. The backing material is peeled away from the label and winds around the Backing Rewind Spindle. The media feeds forward until most of the label hangs loose from the backing. The Label Available Sensor detects this label and pauses printing until the operator removes the label, at which time the next label prints.
Color profile: Disabled Composite Default screen Operator Controls This section discusses the functions of the various controls and indicators on the XiII printer. The operator should become familiar with each of these functions. Power Switch This switch is located on the back of the printer above the Power Cord and Fuse. The Power Switch should be turned off before connecting or disconnecting any cables.
Color profile: Disabled Composite Default screen Front Panel Display The Front Panel Display communicates operational status and programming modes and parameters. Figure 9. Front Panel 24 Zebra XiII-Series User’s Guide 36 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Front Panel Keys Table 1. Front Panel Keys Function Key Starts and stops the printing process. If the printer is not printing: no printing can occur If the printer is printing: printing stops once the current label is complete Press to remove error messages from the display. NOTE: Pause Mode can also be activated via ZPL II (~PP, ^PP). Forces the printer to feed one blank label each time the key is pressed.
Color profile: Disabled Composite Default screen Front Panel Lights NOTE: If two operating conditions occur simultaneously, one which causes a light to be on constantly and one which causes the same light to flash, the light will flash. Light Power Take Label Status Off On Off On Printer is off or power is not applied. Printer is on. Normal operation. (Peel-Off Mode Only) Label is available. Printing is paused until the label is removed. Normal operationno printer errors. Printer error exists.
Color profile: Disabled Composite Default screen Printer Status Sensors Zebra XiII-Series printer contains several status sensors. These sensors alert the operator to various conditions by either stopping the printing or turning on a light. Sensors are described in Table 3. Sensor Table 3. Printer Status Sensors What It Monitors How It Works Checks the open/closed Printhead of the printhead If the printhead is open, the Error light flashes. Position Sensor status lever.
Color profile: Disabled Composite Default screen Initial Printer Power-Up Each time you turn the printer on, it automatically performs a self-test called the Power-On Self Test (POST). Turn the printer on now by pressing the Power Switch at the rear of the printer. The Front Panel Power-On indicator will light up. The other front panel indicator lights and the Liquid Crystal Display (LCD) monitor the progress of the Power-On Self Test (POST). The self test sequence is shown in Table 4.
Color profile: Disabled Composite Default screen 8 9 Table 4. Power-On Self Test Sequence (Continued) Front Panel Display Description EEPROM TEST MEMORY CARD TEST 10 11 PRINTER READY EEPROM functionality test performed. Memory Card functionality test performed. (NOT INSTALLED will be added to the display if no card is present.
Color profile: Disabled Composite Default screen Changing Password-Protected Parameters Certain parameters are password-protected by factory default. CAUTION: Do not change password-protected parameters unless you’re sure you know what you’re doing! If they are set incorrectly, these parameters could cause the printer to function in an unpredictable way. The first attempt to change one of these parameters (pressing one of the black oval keys) will require you to enter a four-digit password.
Color profile: Disabled Composite Default screen Leaving the Program Mode You can leave the Program Mode at any time by pressing the Setup/Exit key. The SAVE CHANGES display will appear. There are five choices, described below. Pressing the left or right black oval key displays other choices and pressing the Next/Save key selects the displayed choice. n PERMANENT - permanently saves the changes. Values are stored in the printer even when power is turned off.
Color profile: Disabled Composite Default screen Configuration and Calibration Sequence Press ---- Display Shows Action/Explanation PRINTER READY Normal printer operation. Setting Print Parameters Adjusting Print Darkness Press the right oval key to increase DARKNESS TEAR OFF PRINT MODE darkness. Press the left oval key to decrease darkness. Default: +10 Range: 0 to +30 Darkness settings are dependent upon a variety of factors including ribbon type, media, and the condition of the printhead.
Color profile: Disabled Composite Default screen Press Display Shows Action/Explanation Setting Media Type Press the right or left oval key to display other choices. Default: Continuous MEDIA TYPE SENSOR TYPE PRINT METHOD Non-continuous This parameter tells the printer the type of media you are using. Selecting continuous media requires that you include a label length instruction in your label format (^LLxxxx if you are using ZPL or ZPL II).
Color profile: Disabled Composite Default screen Press Display Shows PRINT WIDTH MAXIMUM LENGTH Action/Explanation Setting Print Width Press the right oval key to increase the value, press the left oval key to decrease the value. To change the unit of measurement, press the left oval key until the unit of measurement is active, then press the right oval key to toggle to a different unit of measure (inches, mm, or dots).
Color profile: Disabled Composite Default screen Press Display Shows LIST IMAGES LIST FORMATS LIST SETUP Action/Explanation List Images Press the right oval key to print a label listing all of the available images. This selection is used to print a label that lists all of the images currently stored in the printers RAM, optional EPROM, or on an optional memory card. List Formats Press the right oval key to print a label listing all available formats.
Color profile: Disabled Composite Default screen Media and Ribbon Sensor Calibration NOTE: Before you begin this procedure, make sure that the Maximum Length is set to a value equal to or greater than the length of the labels you are using. If the Maximum Length is set to a lower value, the calibration process will assume that continuous media is in the printer. See page 34 for more information. There are two different types of calibration that can be performed by the printer: 1) Standard Calibration.
Color profile: Disabled Composite Default screen Press Media and Ribbon Calibration Procedure Display Shows Action/Explanation LOAD BACKING REMOVE RIBBON CALIBRATING PLEASE WAIT ---- RELOAD ALL MEDIA AND RIBBON CALIBRATE Press the left oval key to cancel the operation, or do the following: Open the Printhead. Remove as many labels as needed to load a section of blank backing material under the media sensor (just behind the printhead).
Color profile: Disabled Composite Default screen Setting Communication Parameters Communication parameters must be set correctly for the printer to communicate with the host. These parameters make sure that the printer and host are speaking the same language. All communications parameters are password-protected. Press Display Shows HOST PORT BAUD SET DATA BITS PARITY STOP BITS 38 Zebra XiII-Series User’s Guide 50 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Press Display Shows HOST HANDSHAKE PROTOCOL NETWORK ID Action/Explanation Setting Host Handshake Press the right or left oval key to display other choices. Default: XON/XOFF Selections: XON/XOFF, DTR/DSR The handshake protocol of the printer must match the handshake protocol of the host for communications to take place. Select the handshake protocol that matches the one being used by the host.
Color profile: Disabled Composite Default screen Press Display Shows COMMUNICATIONS Action/Explanation Setting Communications Mode Press the right or left oval key to display other choices. Default: Normal Mode Selections: Normal Mode, Diagnostics The Communication Diagnostics Mode is a troubleshooting tool for checking the interconnection between the printer and the host. When Diagnostics is selected, all data sent from the host to the printer will be printed as straight ASCII hex characters.
Color profile: Disabled Composite Default screen Press Display Shows DELIMITER CHAR Action/Explanation Press the left oval key to move to the next digit position, press the right oval key to increase the value of the digit. Default: 2C (comma) Range: 00 - FF The Delimiter character is a 2-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. Refer to the ZPL II Programming Guide for more information.
Color profile: Disabled Composite Default screen Label Positioning Parameters Press Display Shows Action/Explanation Backfeed Sequence Press the right or left oval key to BACKFEED LABEL TOP LEFT POSITION display other choices. Default: Default (Default is defined as 90%) Selections: Default, after, before, 10%, 20%, 30%, 40%, 50%, 60%, 70%, 80% This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the Peel-Off, Cutter, and Applicator modes.
Color profile: Disabled Composite Default screen Press Display Shows Action/Explanation Setting the Head Test Count Press the left oval key to move to the next digit position, press the right oval key to change the value of the digit. HEAD TEST Default: 0000 (Disables the test) Range: 0000 to 9999 COUNT The printer periodically performs a test of the printhead functionality, called a Printhead Test or Head Test. This parameter establishes how many labels are printed between these internal tests.
Color profile: Disabled Composite Default screen Press Display Shows APPLICATOR PORT Action/Explanation Setting the Applicator Port Press the right or left oval key to display other choices. Default: Off Selections: Off, Mode 1, Mode 2, Mode 3, Mode 4 Determines the action of the verifier port. OffThe applicator port is off. Mode 1Asserts the ~END_PRINT signal low while the printer is moving the label forward.
Color profile: Disabled Composite Default screen Press the left oval key to decrease the value (reduce brightness), press the right oval key to increase the value (increase brightness). Range: 00 to 19 This parameter allows you to adjust the brightness of your display if your display is difficult to read. Selecting the Display Language Press the right or left oval key to display other choices.
Color profile: Disabled Composite Default screen Figure 10. Media and Ribbon Sensor Profile Sample Printout Sample ZPL II Label Formats ZPL II ® is Zebra Technologies Corporation’s Zebra Programming Language II label design language. ZPL II lets you create a wide variety of labels from the simple to the very complex, including text, bar codes, and graphics. This section contains three sample label formats for you to begin experimenting with. It is not intended as an introduction to ZPL II .
Color profile: Disabled Composite Default screen 4. Copy the file to the Zebra XiII printer. NOTE: Typically, computers running DOS use the “COPY” command to send a file to the Zebra printer. For example, if your file name is “format1.zpl” then type, “COPY FORMAT 1.ZPL XXXX”, where “XXXX” is the port to which your Zebra printer is connected, for example, “COM1" or ”LPT1". 5. Compare your results with those shown.
Color profile: Disabled Composite Default screen Format 1: Simple Text and a Barcode Line # Type this label format Youll get this printout 1. ^XA 2. ^LH30,30 3. ^FO20,10^AD^FDZEBRA^FS 4. ^FO20,60^B3N,Y,20,N^FDAAA001^FS 5. ^XZ Line #1: Indicates start of label format. Line #2: Sets label home position (in dots) from the upper left-hand corner of the label. Line #3: Sets field origin, selects font D, defines field data as ZEBRA.
Color profile: Disabled Composite Default screen Format 3: Using a Serialized Data Field Line # 1. 2. 3. 4. Type this label format ^XA ^LH30,30 ^FO20,10^AD^FDZEBRA^FS ^FO20,60^B3,,40,^FDAAA001^FS Youll get this printout Ten labels should print. The first and last are shown here. ^FO20,180^AF^SNSERIAL NUMBER 00000000111,1,Y^FS 6. ^PQ10 7. ^XZ Line #1-3: See Format 1) Line #4: Defines field data for bar code as AAA001".
Color profile: Disabled Composite Default screen 50 Zebra XiII-Series User’s Guide 62 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Routine Care and Adjustment Cleaning Table 5 provides a brief cleaning schedule. Specific cleaning procedures are provided on the following pages. A Preventive Maintenance Kit (part # 01429) is available from Zebra. Kit items are also sold separately by the part numbers shown. Preventive Maintenance Kit Solvent (Alcohol), 4 oz. bottle (part # 01426) Applicators, bag of 100 (part # 01427) Table 5.
Color profile: Disabled Composite Default screen Cleaning the Exterior The exterior surfaces of the Zebra XiII-Series printer may be cleaned with a lint-free cloth. Do not use harsh or abrasive cleaning agents or solvents. If necessary, a mild detergent solution or desktop cleaner may be used sparingly. Cleaning the Interior Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush and/or vacuum cleaner. Inspect this area after every four rolls of media.
Color profile: Disabled Composite Default screen 5. Rotate the platen roller and clean thoroughly with solvent and an applicator. 6. Brush/vacuum any accumulated paper lint and dust away from the rollers. 7. Reload ribbon and/or media, close and latch the printhead, close the Front Panel and the Media Compartment Door, and continue printing. PRINTHEAD BLACK MARK SENSOR RIBBON SENSOR LABEL AVAILABLE SENSORS PLATEN PEEL/TEAR ROLLER BAR Figure 11.
Color profile: Disabled Composite Default screen Cleaning the Cutter Module (For printers equipped with the optional cutter.) The Cutter Module requires periodic cleaning to remove paper dust and gummed label residue. The procedure should be performed by the operator as needed to ensure proper cutter action. If labels are not being cut properly, or if the cutter jams with labels, this is an indication that the cutter probably needs cleaning.
Color profile: Disabled Composite Default screen 3. Remove the faulty fuse and install a new fuse of the correct type. Refer to Figure 13. The fuse that goes into the printer first is the one that is “in-circuit”. If you use the spare fuse, be sure to order a replacement fuse (fuses can be ordered from your Zebra distributor). 4. Snap the Fuse Holder back into position. 5. Reconnect the power cord. If the new fuse fails right away, the printer has an internal component failure and must be repaired.
Color profile: Disabled Composite Default screen Adjustments Toggle Positioning Both toggles should be positioned so that they provide even pressure on the media. The toggles are positioned by sliding them to the desired location. On media too narrow to accommodate both toggles, position one toggle over the center of the media and decrease the pressure on the unused toggle. NOTE: Make sure that the toggle pressure is even across the width of the media, otherwise the media and/or ribbon may drift.
Color profile: Disabled Composite Default screen Printhead Pressure Adjustment This adjustment may be necessary if printing is too light on one side or if thick media is used. Refer to Figure 14. 1. Perform the Toggle Positioning procedure above. If the problem is solved, you may stop here; otherwise, continue with the rest of this procedure. 2. Print some labels at Speed A, such as by running the Pause Key Self Test (see page 67). 3.
Color profile: Disabled Composite Default screen 58 Zebra XiII-Series User’s Guide 70 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Troubleshooting and Diagnostics This section contains troubleshooting charts used to localize and repair the printer when faults occur. The procedures called out in the “Action” column may be performed by the operator or by a service technician as indicated. Table 6. Troubleshooting Diagnosis Symptom All lights light, but nothing appears on the front panel display. Internal electronic failure. Possibility of bad EPROMs (firmware) installed in printer.
Color profile: Disabled Composite Default screen Symptom ERROR CONDITION PAPER OUT Printer stops and Error light flashes. ERROR CONDITION HEAD OPEN Printer stops and Error light flashes. WARNING HEAD TOO HOT Printer stops and Error light flashes. WARNING HEAD COLD Error light flashes. Diagnosis No media loaded or incorrectly loaded. Zebra XiII-Series User’s Guide 60 72 H:...Xi2UsersGuideR2.vp Fri Aug 07 10:36:38 1998 Action Reload media. Rewind Mode Media Loading on page 11.
Color profile: Disabled Composite Default screen Symptom Diagnosis Action To correct the situation, call a service technician to replace Printhead element is bad the printhead. or going bad. ERROR CONDITION To override this error message, place ^JT0 and HEAD ELEMENT BAD ~JO in your ZPL II format. Experiencing print quality problems. Set the head resistor value to Printhead Resistor value match the head resistance not set correctly. value printed on the printhead. See page 43. Turn the power off.
Color profile: Disabled Composite Default screen Symptom Diagnosis Action See Wrinkled Ribbon in this Wrinkled ribbon. table. Long tracks of missing print Clean the printhead. See page on several labels. Printhead is dirty. 52. Print element is damaged. Call a service technician. Fine gray lines on blank labels Wrinkled ribbon. See Wrinkled Ribbon in this at angles. table. Ribbon fed through See Ribbon Loading machine incorrectly. on page 18.
Color profile: Disabled Composite Default screen Symptom Light vertical lines approximately 0.005" wide running through all labels. Diagnosis Dirty printhead or ribbon rollers. Toggle pressure needs adjustment. Light printing or no printing on the left or right side of the Printhead angle needs adjusting using the Wear label. Plate adjustment procedure. Short printed lines at 45° to label edge on left or right side Too much toggle pressure. of label. Media was pulled when motor was not moving.
Color profile: Disabled Composite Default screen Symptom Diagnosis Communications parameters are incorrect. A label format was sent to the printer but not recognized. Prefix and delimiter characters set in printer do not match the ones used in the label format. A label format was sent to the printer but not recognized. Communications Data light flashes but no parameters are incorrect. printing occurs. Prefix and delimiter characters set in printer do not match the ones used in the label format.
Color profile: Disabled Composite Default screen Printer Diagnostics Power-On Self Test A Power-On Self Test (POST) is performed automatically each time the printer is turned on. This test checks for proper initialization of various electronic circuits and establishes starting parameters as those stored in the printer’s memory. During this test sequence, the front panel lights turn on and off to ensure proper operation. See “Power-On Self Test Sequence” on page 28.
Color profile: Disabled Composite Default screen Cancel Key Self Test Turn the printer off. Press the Cancel Key and hold while turning the power on. This self test prints a listing of the configuration parameters currently stored in the printer’s memory. See Figure 15. The configuration may be changed either temporarily (for specific label formats or ribbon and label stock), or permanently (by saving the new parameters in memory.) Saving new parameters occurs whenever a Calibration procedure is performed.
Color profile: Disabled Composite Default screen Figure 16. Pause Key Self Test Sample Printout Pause Key Self Test This self test can be used to provide the test labels required when making adjustments to the printer’s mechanical assemblies. See the sample printout in Figure 16. Turn the printer off. Press the Pause key and hold while turning the power on. 1. The initial self test prints 15 labels at speed “A” (2.4" per second) then automatically pauses the printer.
Color profile: Disabled Composite Default screen Feed Key Self Test The Cancel Key Self Test should be performed prior to this self test. Information on the “Configuration” printout (Cancel Key Self Test) can be used with the results of this self test to determine the best Darkness setting for a specific media/ribbon combination. The Feed Key Self Test will print out at various Darkness settings above and below that of the Darkness value shown on the Configuration Label. See Figure 17.
Color profile: Disabled Composite Default screen Figure 17. Feed Key Test Sample Printout Figure 18. Communications Diagnostics Test Sample Printout Zebra XiII-Series User’s Guide 69 81 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Zebra XiII-Series User’s Guide 70 82 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Options NOTE: Your printer may not have all of the options described in this chapter. Call your sales representative for more information about these options. Rewind Option Your Zebra XiII-Series printer may be equipped with the optional Media Rewind capability required for Rewind and Peel-Off modes of operation. In Rewind Mode, both labels and backing material rewind internally onto a 3-inch core.
Color profile: Disabled Composite Default screen Internal Fanfold Media Supply Bin Your Zebra XiII-Series printer may be equipped with an optional internal Fanfold Media Supply Bin. It is used to load fanfold media within the XiII printer’s media compartment, and protects the media from environmental contaminants such as dust and dirt. The Fanfold Media Supply Bin may be installed in the field by the operator. NOTE: The Fanfold Media Supply Bin may not be installed in XiII printers with the Rewind Option.
Color profile: Disabled Composite Default screen Applicator Interface The Applicator Interface is an ideal method of integrating XiII printers into custom applications. This interface allows printer control from a personal computer or Programmable Logic Controller (PLC) via one cable attached to a connector located at the rear of the printer.
Color profile: Disabled Composite Default screen PCMCIA Type I Memory Cards These memory cards work with the XiII printer’s standard memory card interface. With these cards, users can store complete label formats, images/ graphics, and fonts for easy transfer to the printer’s memory. Storing data on PCMCIA cards minimizes download time and maximizes throughput. Contact your sales representative to purchase compatible cards.
Color profile: Disabled Composite Default screen port to which network nodes can spool print jobs. The MPS1-2 provides a thinwire (10Base-2) connector and a parallel port for the same purposes. Both servers can queue multiple pending jobs and service those jobs in the order in which they are received from the hosts. RS-485 Interface The RS-485 interface provides a simple and cost-effective way to connect a PC and multiple printers together to create an instant network.
Color profile: Disabled Composite Default screen Zebra XiII-Series User’s Guide 76 88 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Specifications NOTE: Your printer may not have all of the options described in this chapter.
Color profile: Disabled Composite Default screen Zebra Programming language (ZPL II®) n n n n n n n n n n Downloadable graphics, scalable and bitmap fonts, and label formats Object copying between memory areas (RAM and memory card) Code Page 850 character set Adjustable print cache Data compression Automatic virtual input buffer management Automatic memory allocation Format inversion Mirror image printing Four-position field rotation (0º, 90º, 180º, and 270º) n n n n n n n n n n Slew command Programmabl
Color profile: Disabled Composite Default screen General Specifications General Specifications Height Width Depth Weight (without options) General Electrical Printing Pause Test Power label at speed "A" Consumption Printer idle 90XiII 140XiII 170XiII 220XiII 15.5" 393.7 mm 9.15" 232.4 mm 19.5" 495.3 mm 50 lb 23 kg 90-264 VAC; 48-62 Hz 15.5" 393.7 mm 11.2" 285.7 mm 19.5" 495.3 mm 55 lb 25 kg 90-264 VAC; 48-62 Hz 15.5" 393.7 mm 13.15" 334.4 mm 19.5" 495.3 mm 67 lb 30.5 kg 90-264 VAC; 48-62 Hz 15.
Color profile: Disabled Composite Default screen Printing Specifications Printing Specifications 90XiII 140XiII 170XiII 220XiII 170XiII 220XiII 300 dots/inch 203 dots/inch 300 dots/inch 203 dots/inch (12 dots/mm) (8 dots/mm) (12 dots/mm) (8 dots/mm) 0.0033 x 0.0039 0.0049 x0.0049 0.0033 x 0.0039 0.0049 x 0.0049 Dot size (Width x Length) (.084 x .100 mm) (.125 x .125 mm) (.085 x .100 mm) (.125 x .125 mm) ± .035" 0.10" ± .035" 0.10" ± .035" 0.10" ± .
Color profile: Disabled Composite Default screen Media Specifications Media Specifications Minimum label length * Total media width (label + liner, if any) Tear-Off Peel-Off Cutter Rewind Minimum Maximum Minimum Maximum Total thickness (includes liner, if any) Cutter maximum full-width media thickness Roll media core inside diameter Maximum roll diameter Minimum Preferred Inter-label gap Maximum Maximum internal fanfold media pack size (label + liner) L x W x H Ticket/tag sensing notch L x W 90XiII
Color profile: Disabled Composite Default screen Power Line Cord Specifications n The overall length must be less than 9.8 ft. (3.0 meters) n It must be rated for at least 5 A, 250 V. n The chassis ground (earth) MUST be connected to assure safety and reduce electromagnetic interference. The ground connection is handled by the third wire (earth) in the power line cord. See Figure 19.
Color profile: Disabled Composite Default screen Printer Fonts Standard Printer Fonts For more information on fonts, refer to the ZPL II Programming Guide. n Bit-mapped fonts A, B, C, D, E, F, G, H, and GS are expandable up to 10 times, height- and width-independent. However, fonts E and H (OCR-B and OCR-A) are not considered in-spec when expanded.
Color profile: Disabled Composite Default screen Table 8. Twelve Dots/mm Printhead Dot Matrix Type Minimum Character Size Standard = Uppercase Height x Width Inter-character Gap U Fonts L = Lowercase (in dots) D = Descenders A 9x5 1 U-L-D B 11 x 7 2 U C, D 18 x 10 2 U-L-D E 41 x 20 6 OCR-B F 26 x 13 3 U-L-D G 60 x 40 8 U-L-D H 30 x 19 9 OCR-A GS 24 x 24 0 SYMBOL Ø Default: 15 x 12 U-L-D Height x Width Character Density 0.030" x 0.020" 50.00 Char/inch 1.97 Char/mm 0.
Color profile: Disabled Composite Default screen Optional Printer Fonts There are many optional character fonts that can be purchased for your XiII printer in addition to those which are standard in the unit. From time to time, additions may be made to the list of available fonts. Contact your sales representative for further information. Only one additional font EPROM can be installed in the printer at a time. This installation should be performed by a service technician.
Color profile: Disabled Composite Default screen Optional Printer Font Examples.
Color profile: Disabled Composite Default screen Appendix Printer Interface Technical Information System Considerations Communications Code The XiII printer sends and receives American Standard Code for Information Interchange (ASCII). This code consists of 128 characters (256 for Code Page 850) including uppercase and lowercase letters, characters, punctuation marks, and various control codes.
Color profile: Disabled Composite Default screen RS-232/RS-422/RS-485 Serial Data Port The connections for these standard interfaces are made through the DB25S connector on the rear panel. For all RS-232 input and output signals, the XiII printer follows both the Electronics Industries Association’s (EIA) RS-232 specifications and the Consultative Committee for International Telegraph and Telephone (CCITT) V.24 standard signal level specifications.
Color profile: Disabled Composite Default screen RS-232 Connector (DTE) Rear Panel DB-25S J3 Figure 24. RS-232 Connections RS-232 Interconnections The Zebra XiII printer is configured as Data Terminal Equipment (DTE). Figure 24 illustrates the internal connections of the printer’s RS-232 connector. Figure 25 illustrates the connections required to interconnect the XiII printer with the standard 9 pin serial port connector on a PC.
Color profile: Disabled Composite Default screen DB-9S Connector to P.C. DB-25P Connector to Printer Figure 25. 9 Pin to 25 Pin Interconnecting Cable When the printer is connected via its RS-232 interface to Data Communication Equipment (DCE) such as a modem, use a standard RS-232 (straightthrough) interface cable. Figure 26 illustrates the connections required for this cable. DCE DTE 1 2 3 4 5 6 7 8 20 1 2 3 4 5 6 7 8 20 Figure 26.
Color profile: Disabled Composite Default screen Interconnecting Cable from Host RS-422/RS-485 Port Male DB-25 to Printer Figure 27. RS-422/RS-485 Interconnecting Cable RS-422/RS-485 Interconnections The Zebra XiII printer may be connected to a host by either an RS-422 or an RS-485 interface. The DB-25 connector on the rear of the printer uses specific pins for this purpose. Figure 27 illustrates the required cable wiring for interconnecting to the printer’s DB-25 connector.
Color profile: Disabled Composite Default screen Parallel Data Port A standard 36-pin parallel connector is available at the rear of the printer for connection to the data source. When the printer is properly configured for parallel communications mode, the standard RS-232 port will not function as an input port. The parallel interface receives data from the data source but cannot send back printer status information over this port.
Color profile: Disabled Composite Default screen 36-pin Connector Description 14 nAutoFd (not connected) 15 Not defined 16 Logic Gnd 17 FRAME GROUND is at the same potential as Logic Gnd (pin 16). 18 FUSED 5 V - 1 A maximum. 19-30 SIGNAL GROUNDS are the Logic Grounds and Returns for all input and output signals. 31-35 NOT USED - These leads should be left unconnected.
Color profile: Disabled Composite Default screen ASCII Code Chart See Table 12. Shaded values are NOT recommended to be used for Command Prefix, Format Prefix, or Delimiter characters. HEX 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F CHAR NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF VT FF CR SO SI DLE DC1 DC2 DC3 DC4 NAK SYN ETB CAN EM SUB ESC FS GS RS US Table 12.
Color profile: Disabled Composite Default screen Adjusting Darkness for “In-Spec” Bar Codes All direct thermal and thermal transfer materials do not use the same darkness setting. The best way to check for the proper darkness is to use a bar code verifier that actually measures bars/spaces and will calculate the PCS (Print Contrast Signal) ratio. Without the assistance of a verifier, your eyes and/or the scanner to be used in the system are the best way to select the optimum darkness setting.
Color profile: Disabled Composite Default screen Too Dark Dark labels are fairly obvious. The normal bar code bars increase in size, and the openings in small alphanumeric characters may fill in with ink. It may be readable but not “in-spec”. Rotated bar code bars and spaces will run together. Slightly Dark Slightly dark labels are not as obvious. The normal bar code will be “inspec”. Small character alphanumerics will be bold and could be slightly filled in.
Color profile: Disabled Composite Default screen Figure 29. Bar Code Examples Zebra XiII-Series User’s Guide 97 109 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Zebra XiII-Series User’s Guide 98 110 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed Backfeed is when the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. bar code A code by which alphanumeric characters can be represented by a series of adjacent stripes of different widths.
Color profile: Disabled Composite Default screen fanfold media Media that comes folded in a rectangular stack, rather than on a roll. font A complete set of alphanumeric characters in one style of type. Examples: Times, Univers. ips “inches-per-second” See “print speed.” label An adhesive-backed piece of paper, plastic, or other material on which information is printed.
Color profile: Disabled Composite Default screen the lowest printhead/toggle pressure necessary. Also, use ribbon that is as wide as or wider than the media to protect the printhead of the XiII printer from the rougher surface of the media. registration Alignment of printing with respect to the top of a label/tag. ribbon A band of inked material that is pressed against the media and heated to transfer an image onto the media, which in turn is pressed against the platen.
Color profile: Disabled Composite Default screen Zebra XiII-Series User’s Guide 102 114 H:...Xi2UsersGuideR2.
Color profile: Disabled Composite Default screen Index A AC Power Fuse 54 Adjustments Adjusting for “In-Spec” Bar Codes 95 Lower Media Sensor 17 Media Sensor Position 15 Printhead Pressure 57 Applicator Interface 73 ASCII Code Chart 94 Auxiliary Port Setting 43 B Backfeed Setting 42 Baud Rate Setting 38 Black Oval keys (2) 25 C Cables, interconnection 9-to-25 pin 90 null modem 89 RS-422/RS-485 91 Calibrate key 25 Calibration Media and Ribbon Sensor 36 Cancel key 25 Cancel Key Self Test 66 Changing Passwo
Color profile: Disabled Composite Default screen F Factory defaults 31 Fanfold Media Loading 10 Feed key 25 Feed Key and Pause Key Self Test 68 Feed Key Self Test 68 Fonts 83 Fonts, Optional 85 Format Prefix Setting 40 Front Panel Display 2, 24 Front Panel Keys 25 Front Panel Lights 26 Check Ribbon light 26 Data light 26 Error light 26 Paper Out light 26 Pause light 26 Power light 26 Take Label light 26 Fuse Replacement 54 G Glossary 99 H Head Close Setting 41 Head Resistor Setting 43 Head Test Count, Se
Color profile: Disabled Composite Default screen Media Sensor Profile 46 Printing 36 Media Supply Spindle 73 Media Type Setting 33 N Network ID Setting 39 Next key 25 Null modem cable 89 O Operating Modes Cutter Mode 22 Peel-Off Mode 22 Rewind Mode 22 Tear-Off Mode 21 Operator controls 23 Options Applicator Interface 73 Communication Interfaces 74 Cutter 71 Ethernet Interface 74 Fonts 73, 92 IBM Coax Interface 74 IBM Twinax Interface 74 Internal Fanfold Media Supply Bin 72 KMT Printhead 74 Media Supply F
Color profile: Disabled Composite Default screen Printhead Pressure Adjustment 57 Printhead Replacement Setting the Head Resistor Value 43 Printhead Test 43 Printhead, Cleaning 52 Program Mode, entering 29 Program Mode, leaving 31 Protocol Setting 39 T Take Label light 26 Tear-Off Mode 21 Tear-Off Position Setting 32 Tear-Off/Peel-Off Plate 21 Toggle Positioning 56 Troubleshooting Error Messages 59 R Removing the Label Backing Material 15 Removing Used Ribbon 20 Ribbon Loading 18 Ribbon Sensor 27 Ribbon
