User's Manual Part 2

Maintenance and Troubleshooting 7 - 7
Troubleshooting
WT6000
Table 7-1 Troubleshooting the WT6000
Problem Cause Solution
WT6000 does not turn
on.
Battery not charged. Charge or replace the battery in the WT6000.
Battery not installed
properly.
Ensure battery is installed properly. See Installing the Battery
on page 1-3 .
System crash. Perform a soft reset. If the WT6000 still does not turn on,
perform a hard reset. See Resetting the WT6000 on page
2-11 .
Battery did not charge. Battery failed. Replace battery. If the WT6000 still does not operate, try a soft
reset, then a hard reset. See Resetting the WT6000 on page
2-11 .
WT6000 removed
from cradle before
charging completed.
Insert the WT6000 into the cradle and begin charging. The
battery fully charges in less than four hours.
Ambient temperature
of the cradle is too
warm or too cold.
The ambient temperature must be between 0 °C and 40 °C
(32 °F and 104 °F).
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
WT6000 unplugged
from host computer
during
communication.
Reconnect the programming cable to the host computer and
re-transmit.
Communication
software was
incorrectly installed or
configured.
See system administrator.
WT6000 turns itself off. WT6000 is inactive. The WT6000 turns off after a period of inactivity. If the WT6000
is running on battery power, this period can be set to 15
seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10
minutes, or 30 minutes.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Place the WT6000 in the cradle to re-charge the battery.
The
WT6000 ’s battery
is low and it powers
down to protect
memory content.
Place the WT6000 in the cradle to re-charge the battery.