User's Manual
Table Of Contents
- 1 Introduction
- 2 Networking Basics
- 3 Installing Printer
- 4 Configuring the Printer
- Network Settings
- Configuring the Printer through the Operator Control Panel
- Configuring Wireless through the Printer Web Page
- Configuring Wireless through the Driver Toolbox
- Using ZXP Toolbox Wireless Settings Load/Save Buttons
- Using RADIO CONTROL Menu
- Using SET DEFAULTS Menu
- Simple Roaming Used During Connection
- Setting Up an Ad-Hoc (Peer) Network
- Multi-homing Considerations
- 5 Monitor Wireless Performance
- Wireless Info Pages
- Signal Strength
- Noise Floor
- Data Rate
- DHCP & MAC Address Info Page
- Wireless Statistics Info Page
- Wireless Statistics Success and Failure Rates
- Main Status Display Wireless Errors
- Viewing Wireless Information through Printer Web Page
- Viewing Wireless Information through Windows Printer Driver Toolbox
- 6 Troubleshooting
- 7 Technical Specifications
- 8 Glossary
- 9 Compliance Information
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6 Troubleshooting
Wireless Troubleshooting Checklist
Before beginning to troubleshoot the wireless printer, verify the following:
• The power cord is connected to the printer, and the printer is on.
• The antenna is attached to the printer.
• Your SSID is correct. If you are not sure if your SSID is correct, run the wireless setup
wizard again.
• Your WEP key or WPA passphrase is correct. Log into the wireless access point (wireless
router) and check the security settings. A security key is like a password. All devices on
the same wireless network using WEP, WPA, or WPA2 share the same security key. If
you are not sure if your security information is correct, run the wireless setup wizard
again.
• The wireless network is working properly. Try accessing other computers on your
wireless network. If your network has Internet access, try connecting to the Internet
over a wireless connection.
• The printer is within the range of the wireless network. For most networks, the printer
should be within 100 feet (30 meters) of the wireless access point (wireless router).
• The printer is located away from obstacles that could block the wireless signal. Remove
any large metal objects between the access point and the printer. Make sure the printer
and wireless access point are not separated by poles, walls, or support columns
containing metal or concrete.
• The printer is located away from other electronic devices that may interfere with the
wireless signal. Many devices can interfere with the wireless signal, including baby
monitors, motors, cordless phones, security system cameras, other wireless networks,
and some Bluetooth devices.
• The printer driver is installed on the computer from which you are performing a task.
• The correct printer port is selected.
• The computer and printer are both connected to the same wireless network.