User's Manual

Table Of Contents
Maintenance and Troubleshooting 7 - 7
Cradles
Table 7-2 Troubleshooting the Cradles
Symptom Possible Cause Solution
TC8000 battery
is not charging.
TC8000 was removed
from cradle or cradle was
unplugged from AC
power.
Ensure cradle is receiving power. Ensure TC8000 is seated
correctly. Confirm main battery is charging. The battery fully
charges in approximately four hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery (see
Installing the Battery on page 1-4
).
The TC8000 is not fully
seated in the cradle.
Remove and re-insert the TC8000 into the cradle, ensuring it is
firmly seated.
Ambient temperature of
the cradle is too warm or
too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
When the
TC8000 is
placed in the
cradle, the cradle
LED does not
blink.
Cradle is not powered. Ensure cradle is receiving power.
Cradle firmware is
corrupted.
Contact system administrator.
The TC8000 is not
operational.
Contact system administrator.
Cradle - TC8000
communication error.
Contact system administrator.
Cradle LED
blinks red.
The cradle is issued an
unlock command and it
fails to unlock.
Contact system administrator.
Cradle is overheating
due to continuous
lock/unlock or other
cradle faults.
Contact system administrator.
Review Copy