User's Manual

5 - 6 SB1 User Guide
Single Slot Charging Cradle
Table 5-2 Troubleshooting the Single Slot Charging Cradle
Problem Cause Solution
SB1 battery is not
charging.
Cradle is not receiving power. Ensure the power cable is connected securely to
both the cradle and to AC power.
The SB1 is not fully seated in
the cradle.
Remove and re-insert the SB1 into the cradle,
ensuring it is correctly seated.
SB1 was removed from cradle
too soon.
If the SB1 battery is fully depleted, it can take up to
four hours to fully recharge a battery.
Battery is faulty
. Verify that other SB1 devices charge properly. If so,
contact system administrator.
Ten Slot Charge Only Cradle
Table 5-3 Troubleshooting the Four Slot Charge Only Cradle
Problem Cause Solution
SB1 battery is not charging. Cradle is not receiving power. Ensure the power cable is connected securely
to both the cradle and to AC power.
The SB1 is not fully seated in
the cradle.
Remove and re-insert the SB1 into the cradle,
ensuring it is correctly seated.
SB1 was removed from cradle
too soon.
If the SB1 battery is fully depleted, it can take
up to four hours to fully recharge a battery.
Battery is faulty. Verify that other SB1 devices charge properly.
If so, contact system administrator.
Audio Adapter
Table 5-4 Troubleshooting the Audio Adapter
Problem Cause Solution
Audio cannot be heard
through headset.
Audio Adapter not connected
properly.
Remove Audio Adapter and reinstall.
Headset is not connected
properly.
Remove headset from Audio Adapter and
reinstall.
Volume is too low. Increase audio volume,
PRELIMINARY