User's Manual

About This Guide xi
Related Documents and Software
The following items provide more information about the SB1.
• SB1 Regulatory Guide, p/n 72-162415-xx
• SB1 Integrator Guide, p/n 72E-164712-xx
For the latest version of this guide and all guides, go to:
http://supportcentral.motorola.com
Service Information
If you have a problem with your equipment, contact Motorola Solutions Global Customer Support for your
region. Contact information is available at: http://www.motorolasolutions.com/contactsupport.
When contacting Motorola Solutions Global Customer Support, please have the following information
available:
• Serial number of the unit
• Model number or product name
• Software type and version number
Motorola Solutions responds to calls by email, telephone or fax within the time limits set forth in support
agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions. Motorola Solutions is not responsible for any
damages incurred during shipment if the approved shipping container is not used. Shipping the units
improperly can possibly void the warranty.
If you purchased your product from a Motorola Solutions business partner, contact that business partner for
support.
Manufacturing Label Location
PRELIMINARY