PR EL I M IN AR Y SB1 SMART BADGE USER GUIDE
PR M EL I AR Y IN
AR Y SB1 SMART BADGE USER GUIDE PR EL I M IN 72E-164711-01 Rev.
SB1 User Guide No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. AR Y The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis.
iii Revision History Changes to the original guide are listed below: Change Date Description 06/04/12 Draft. Rev. 080612 08/06/12 Draft 2 PR EL I M IN AR Y Rev.
EL I M IN AR Y SB1 User Guide PR iv
AR Y TABLE OF CONTENTS IN Revision History .............................................................................................................................. iii ix ix ix ix x x xi xi Chapter 1: Getting Started Unpacking the SB1 ........................................................................................................................ Features ........................................................................................................................................
vi SB1 User Guide 2-9 2-10 2-11 2-11 2-11 2-12 2-13 2-13 2-13 2-14 2-14 2-14 2-14 2-16 2-16 2-17 2-17 2-18 2-18 2-18 2-18 2-19 2-19 M IN AR Y Setting User Profile .................................................................................................................. Enter Name and Title ......................................................................................................... Sign Out ............................................................................................
Table of Contents AR Y Materials Required ................................................................................................................... Cleaning the SB1 ..................................................................................................................... Housing .............................................................................................................................. Display ..........................................................................
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AR Y ABOUT THIS GUIDE IN Introduction This guide provides information about using the SB1 smart badge and accessories. Screens and windows pictured in this guide are samples and may differ from actual screens. M NOTE Documentation Set EL I The documentation set for the SB1 is divided into guides that provide information for specific user needs. • SB1 Regulatory Guide - provides all regulatory and safety information. • SB1 User Guide - describes how to use the SB1.
x SB1 User Guide 2. Touch . The Settings screen appears. 3. Touch . The More Settings screen appears. 4. Touch Software Version. The Software Version screen lists the RhoElements and SB1 Shell versions. Chapter Descriptions AR Y Topics covered in this guide are as follows: • Chapter 1, Getting Started, describes the SB1’s physical characteristics, how to charge the SB1 and how to start the SB1 for the first time.
About This Guide xi Related Documents and Software The following items provide more information about the SB1. • SB1 Regulatory Guide, p/n 72-162415-xx • SB1 Integrator Guide, p/n 72E-164712-xx AR Y For the latest version of this guide and all guides, go to: http://supportcentral.motorola.com Service Information If you have a problem with your equipment, contact Motorola Solutions Global Customer Support for your region. Contact information is available at: http://www.motorolasolutions.
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AR Y CHAPTER 1 GETTING STARTED IN This chapter describes the SB1 physical characteristics, how to charge the SB1 and how to start the SB1 for the first time. Unpacking the SB1 M Carefully remove all protective material from around the SB1 and save the shipping container for later storage and shipping. Verify that the equipment listed below is included: • SB1 (single unit or multi-unit) EL I • Regulatory Guide. PR Inspect the equipment for damage.
1-2 SB1 User Guide Features The features of the SB1 are shown in Figure 1-1.
Getting Started 1-3 Charging the SB1 CAUTION Follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-1. The SB1 must be charged within the 0 °C to +40 °C (32 °F to 104 °F) ambient temperature range. Figure 1-2 Out of the Box Screen IN AR Y Out of the box, the SB1 is off and displays the Regulatory label information. Use the Single Slot Charging cradle or Ten Slot Charge Only cradle to charge the SB1. Refer to the SB1 Integrator Guide for accessory setup information.
SB1 User Guide AR Y 1-4 Figure 1-4 Calibration Screen M IN After the calibration settings are input, tap the screen to save the new calibration settings. The Battery Charging screen appears and the LED indicates the SB1 battery charging status.The battery fully charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications. EL I Figure 1-5 Battery Charging Screen Table 1-1 LED Indicator LED SB1 not placed correctly in the cradle. The cradle is not powered.
1-5 AR Y Getting Started Figure 1-6 Battery Discharged Screen WLAN Setup To set up the SB1 on a wireless LAN, refer to the SB1 Integrator Guide for detailed instructions. IN Resetting the SB1 EL I Powering Off the SB1 M If the SB1 stops responding to input, perform a reset. A reset stops all running applications and any unsaved data is lost. Simultaneously press and hold the Home and Scan buttons for five seconds. The SB1 beeps and then resets.
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AR Y CHAPTER 2 OPERATION Wearing the SB1 IN This chapter provides basic instructions for using the SB1. M The SB1 can be worn on a lanyard around the neck, in a holster on the hip or on an armband. Lanyard PR EL I The lanyard provides easy access to the SB1 and allows the SB1 to be used as an employee badge when not in use.
2-2 SB1 User Guide The SB1 mounts onto the lanyard and can be removed and replaced with ease. An accelerometer instantly orients the screen 180° based on device position for easy viewing by customers and users. IN Figure 2-2 Installing the SB1 onto the Lanyard AR Y The lanyard is adjustable allowing the user to position the SB1 to a comfortable height. See Lanyard on page 4-13. Holster PR EL I M The holster clips onto a belt or waistband and provides a tether to secure the SB1.
2-3 IN AR Y Operation Entering Data M Figure 2-4 Armband PR EL I The user uses the tip of their finger to select objects, enter text and accept notifications. Do not use a pen or any other object on the SB1 display. It is designed for finger friendly touch only.
2-4 SB1 User Guide Using a Headset EL I M IN AR Y One option for Push-to-Talk (PTT) communication is using a headset. Motorola Solutions offers two types of headset accessories; earbud headset and speaker headset. The Audio Adapter is required when using a headset. Connect the headset to the Audio Adapter when wearing the SB1 on the lanyard, holster or armband.
IN AR Y Operation PR EL I M Figure 2-7 Using Headset with SB1 on Lanyard Figure 2-8 Headset with SB1 on Armband 2-5
2-6 SB1 User Guide Using the Speaker Adapter The Speaker Adapter provides PTT communication. When receiving audio, the sound comes from the Speaker Adapter. When the user speaks, the microphone on the front of the SB1 captures the audio.
Operation 2-7 Home Screen The Home screen provides the user access to SB1 configuration, applications, notifications and user profile settings. Press the Home button on the side of the SB1 to display the Home screen.
2-8 SB1 User Guide Table 2-1 Home Screen Icons Icon Description Notifications - Touch to open the Notification screen. A star on the icon indicates that new notifications are available. User Profile - Touch to set user profile. AR Y Lock - Touch to automatically lock the SB1 and displays the User screen. Applications - Touch to launch the Applications screen. M Notifications IN Settings - Touch to configure SB1 settings.
AR Y Operation Figure 2-13 Multiple Notifications Touch one of the notifications to display its notification dialog box. Touch Locking the SB1 2-9 to close the dialog box. EL I M IN Touch the Lock icon to place the SB1 into badge mode. The screen automatically displays the user name and title set in the Profile screen. Figure 2-14 Lock Screen PR To return to the Home screen, press the Home button.
2 - 10 SB1 User Guide Enter Name and Title To enter user name: In the Profile screen, touch the top text box. The Enter Name screen appears. Figure 2-16 Enter Name Screen Press the keypad keys to enter the user name. • Use • Touch • Touch to create capital letter. IN 2. AR Y 1. to display the numeric keypad. to display special character keypad. • To create the letter c, quickly touch three times. 3. Touch M • Use [Delete] to delete the last character in the text box. to save the name.
Operation 2 - 11 3. Touch to save the user title. Sign Out To be supplied. Switch Device To be supplied. AR Y Applications . M IN All applications installed on the SB1 can be accessed by touching Figure 2-18 App Launcher Screen EL I The App Launcher screen displays an icon for each application. If more than six applications are installed, touch the arrow to move to the next page. Dots appear below the icons indicating the number of application pages available.
2 - 12 SB1 User Guide Settings Use the Settings screen to control SB1 functionality. Back Menu Battery Status AR Y WLAN Status Beeper Volume Control Audio Volume Control TEAM Express Settings Figure 2-20 Settings Screen IN • WLAN Status - Displays the signal strength for the WLAN signal. See Table 2-2 on page 2-12. • Battery Status - Displays the battery charge level. See Table 2-3 on page 2-13. • Beeper Volume Control - Use to adjust the speaker volume. See Adjusting the Volume on page 2-13.
Operation 2 - 13 Table 2-3 Battery Status Icon Description 0% - [does this actually appear?] 25% AR Y 50% 75% 100% Adjusting the Volume to increase volume or to IN To adjust the beeper volume and the audio volume on the SB1, touch decrease volume. TEAM Express Settings Screen Calibration M Use the TEAM Express Setting to enable TEAM Express for PTT and select a channel. For information on using TEAM Express see TEAM Express Voice Client on page 2-16.
2 - 14 SB1 User Guide Beeper Settings To set the alerts on the SB1. The user can select the type of notification that produces an audio alert: Touch . The Settings screen appears. 2. Touch . The Advanced Settings screen appears. 3. Touch Beeper Settings. 4. Touch the System, Server or Application radio button to enable or disable the beeper sound when a notification occurs. 5. Touch to return to the Home screen. RD Client AR Y 1. Use the RD Client to provision the SB1.
Figure 2-23 Today Screen to delete the current date. AR Y Operation 2 - 15 6. Touch 7. Use the keypad to enter the new date in the format DD/MM/YYY. 8. Touch 9. Touch the Time field. The Now screen appears. EL I M IN . The Set date and time screen appears. Figure 2-24 Now Screen to delete the current time. PR 10. Touch 11. Use the keypad to enter the new date in the format HH:MM. 12. Touch . The Set date and time screen appears. 13. Touch the Time Zone field.
2 - 16 SB1 User Guide TEAM Express Voice Client TEAM Express Voice Client creates PTT communication capability between disparate enterprise devices. Leveraging existing Wireless Local Area Network (WLAN) infrastructure, TEAM Express delivers simple PTT communication without the need of a voice communication server. AR Y The Speaker Adapter or Audio Adapter and a Headset the is required for PPT communication. See Chapter 4, Accessories for information on installing the adapters.
Operation 2 - 17 • Network Tone: • Three increasing beeps. Plays when TEAM Express is acquiring the WLAN connection and ready for voice communication. • Three decreasing beeps. Plays when TEAM Express has lost the WLAN connection and is not ready for voice communication. TEAM Express Voice Client Configuration To enable the PTT communication: AR Y Enable Voice Client Communication 1. Press the Home button to display the Home screen. 2. Touch 3. Touch TEAM Express settings.
2 - 18 SB1 User Guide Select a Talk Group One of 21 talk groups can be selected by TEAM Express users. However, only one talk group may be enabled at a time on the SB1. Touch . The Settings screen appears. 2. Touch TEAM Express settings. The TEAM Express screen appears. 3. Touch Talk Group. The Talk Group screen appears. AR Y 1. IN Figure 2-29 Talk Group Screen Touch a Talk Group number. Use the arrow buttons to view additional Talk Groups. 5. Touch Save. 6. Touch 7. Press the Home button.
Operation 2 - 19 If a busy tone is heard, release the PTT button and wait a moment before making another attempt. Ensure that TEAM Express and the WLAN are enabled. 2. Start talking immediately after the talk tone plays. NOTE If the user holds the PTT button for more than 60 seconds, the call is dropped and then restarted preventing others from making Group Broadcast calls. The user should release the Group Broadcast button when finished talking to allow others to make calls.
PR EL I M IN AR Y 2 - 20 SB1 User Guide
AR Y CHAPTER 3 DATA CAPTURE IN Introduction M The SB1 contains a bar code reader with aimer and illumination for reading bar code data. The reader uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image. Scanning Considerations EL I Scanning consists of; aim, scan and decode. Scanning performance can be optimized by considering the range.
SB1 User Guide Press the Scan button. Ensure the red illumination covers the entire bar code. The LED Indicator illuminates red to indicate that the illumination is on. The LED Indicator turns green and a beep sounds to indicate a successful decode. EL I 3. M Figure 3-1 Data Capture IN AR Y 3-2 • Optimal reading distance varies with bar code density. • Hold the SB1 farther away for larger symbols. • Move the SB1 closer for symbols with bars that are close together.
AR Y Chapter 4 Accessories IN Introduction The SB1 accessories provide a variety of product support capabilities. Table 4-1 lists the SB1 accessories. Accessory Cradles M Table 4-1 SB1 Accessories Charges the battery within the SB1. EL I Single Slot Charging Cradle Description Ten Slot Charge Only Cradle Charges up to ten SB1s. Charging Provides power to the Ten Slot Charge Only Cradle. Power Supply (5 VDC, 850 mA) Provides power to the Single Slot Charging Cradle.
4-2 SB1 User Guide Single Slot Charging Cradle CAUTION Ensure to follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-1. EL I M IN AR Y Use the Single Slot Charging cradle to charge the SB1 battery. To charge the SB1 battery: Figure 4-1 Single Slot USB Cradle If attached, remove the SB1 from the lanyard or holster tether. 2. Slide the SB1 into the slot with the Scan button facing up. PR 1.
Accessories Scan Button Figure 4-2 Single Slot USB Cradle IN AR Y LED 4-3 When charging is complete remove the SB1 from the cradle. PR EL I 3. M The Charging screen displays and the SB1 LED Indicator indicates the SB1 battery charging status. The battery charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications.
4-4 SB1 User Guide Ten Slot Charge Only Cradle CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 5-1. PR EL I M IN AR Y Use the Ten Slot Charge Only cradle to charge up to ten SB1s simultaneously. To charge the SB1: Figure 4-3 Ten Slot Charge Only Cradle 1. If attached, remove the SB1 from the lanyard or holster tether. 2. Slide the SB1 into the slot with the Scan button facing up. 3. Push down on the SB1 until it snaps into place.
Accessories Scan Button EL I M IN AR Y LED 4-5 Figure 4-4 Insert SB1 into Ten Slot Charge Only Cradle The Charging screen displays and the SB1 LED Indicator indicates the SB1 battery charging status. The battery charges in approximately four hours. See Table 1-1 on page 1-4 for charging status indications. When charging is complete, remove the SB1 from the cradle. PR 4.
4-6 SB1 User Guide Audio Adapter Use the Audio Adapter to add audio functionality to the SB1. To attached the Audio Adapter to the SB1: 1. Align the Audio Adapter magnets with the adapter mounting points on the back of the SB1. Figure 4-5 Align Audio Adapter with SB1 IN AR Y Magnets Lower the Audio Adapter onto the SB1. The Audio Adapter snaps onto the SB1. 3. Ensure that the adapter is laying flat on the SB1. If not, remove and re-attach. PR EL I M 2. Figure 4-6 Audio Adapter on SB1 4.
PR EL I M IN Figure 4-7 Connect Headset to Audio Adapter AR Y Accessories 4-7
4-8 SB1 User Guide Speaker Adapter Use the Speaker Adapter to add audio and push to talk functionality. To install the Speaker Adapter onto the SB1: Align the Speaker Adapter magnets with the adapter mounting points on the back of the SB1. M IN Magnets AR Y 1. Figure 4-8 Align Speaker Adapter Lower the Speaker Adapter onto the SB1. The Speaker Adapter snaps onto the SB1. 3. Ensure that the adapter is laying flat on the SB1. If not, remove and re-attach. PR EL I 2.
Accessories 4-9 Holster IN AR Y Use the holster to store the SB1 provides a holder for the SB1. The holster holds the SB1 on a belt or waist band and provides a tether to attach the SB1 to the holster. Figure 4-10 Holster Feed the loop end of the tether through one of the holes in the holster. 2. Feed the loop end of the tether through the other hole. 3. Pull the loop up so that enough of the loop is above the hole so that the clip end fits through. PR EL I M 1.
4 - 10 SB1 User Guide AR Y Feed the clip end through the lanyard slot and snap together. IN Figure 4-13 Install Clip onto SB1 Place the SB1 into the holster with the Scan button facing down and the screen facing the holster. PR EL I M Push the SB1 into the holster until it snaps into place. Figure 4-14 Install SB1 onto Holster To remove the SB1 from the holster, pull on the top of the SB1 away from the body.
Accessories 4 - 11 Armband Use the Armband to wear the SB1 on the arm. To install the armband: Feed the end of the armband through the buckle ensuring that the rubber grip side is facing inside. Rubber Grip Material AR Y Hook Material Buckle IN Figure 4-15 Armband Slide the armband onto the arm to a comfortable location. 2. Pull the end of the armband and fold over so that the hook material attaches to the loop material. EL I M 1. PR Loop Material Hook Material Figure 4-16 Install Armband 3.
Figure 4-17 Insert Holster M Lift and then pull the end of the armband to tighten. PR EL I 4.
Accessories 4 - 13 Lanyard The lanyard provide a means to hold the SB1 on neck. AR Y Adjustment Buckle EL I M IN Breakaway Snap J-hook Figure 4-19 Lanyard PR Slide the lanyard strap through the Adjustment Buckle to adjust the length of the lanyard. Moving the buckle closer to the Breakaway Snap lengthens the lanyard and moving it away from the Breakaway Snap shortens the lanyard.
AR Y 4 - 14 SB1 User Guide PR EL I M IN Figure 4-20 Adjust Lanyard
AR Y Chapter 5 Maintenance & Troubleshooting IN Introduction Maintaining the SB1 M This chapter includes instructions on cleaning and storing the SB1, and provides troubleshooting solutions for potential problems during SB1 operation. For trouble-free service, observe the following tips when using the SB1: EL I • Do not scratch the screen of the SB1. When working with the SB1, only use finger. Never use an actual pen or pencil or other sharp object on the surface of the SB1 screen.
5-2 SB1 User Guide • Improper battery use may result in a fire, explosion, or other hazard. • Do not use a tool to remove the battery from the SB1 or battery charging accessory. • To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC) • Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Maintenance & Troubleshooting 5-3 Approved Cleanser Active Ingredients 100% of the active ingredients in any cleaner must consist of one or some combination of the following: isopropyl alcohol, bleach/sodium hypochlorite, hydrogen peroxide or mild dish soap.
5-4 SB1 User Guide Connector Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol. 2. Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the SB1. Do not leave any cotton residue on the connector. 3. Repeat at least three times. 4. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area. 5. Use a dry cotton tipped applicator and repeat steps 4 through 6.
Maintenance & Troubleshooting 5-5 Troubleshooting SB1 Table 5-1 Troubleshooting the SB1 Battery did not charge. Solution Battery not charged. Charge the SB1. System crash. Perform a reset. If the SB1 still does not turn on, contact system administrator. For more information see, Resetting the SB1 on page 1-5. Battery failed. Perform a reset. For more information see, Resetting the SB1 on page 1-5. SB1 removed from power source while battery was charging. Connect power source and begin charging.
5-6 SB1 User Guide Single Slot Charging Cradle Table 5-2 Troubleshooting the Single Slot Charging Cradle Problem Solution Cradle is not receiving power. Ensure the power cable is connected securely to both the cradle and to AC power. The SB1 is not fully seated in the cradle. Remove and re-insert the SB1 into the cradle, ensuring it is correctly seated. SB1 was removed from cradle too soon. AR Y SB1 battery is not charging.
Maintenance & Troubleshooting Speaker Adapter Table 5-5 Troubleshooting the Speaker Adapter Problem Solution Speaker Adapter not connected properly. Remove Speaker Adapter and reinstall. Volume is too low. Increase audio volume, PR EL I M IN AR Y Audio cannot be heard through Speaker Adapter.
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AR Y Appendix A Specifications SB1 Technical Specifications IN This appendix provides specifications for the SB1 and accessories. M Table A-1 summarizes the SB1 technical specifications and intended operating environments. Table A-1 SB1 Technical Specifications Item EL I Physical Characteristics Description Dimensions 92 mm L x 81 mm W x 14 mm D (3.62 in. L x 3.19 in. W x 0.55 in. D) Weight 110 g (3.8 oz.) PR Display 3.0” E Ink Pearl, 4-bit grayscale (16 shades). QVGA 320 x 240 resolution.
A-2 SB1 User Guide Table A-1 SB1 Technical Specifications (Continued) Item Description User Environment 0 °C to 40°C (32 °F to 104 °F) Storage Temperature -40 °C to 70 °C (-40 °C to 158 °F) Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5 to 95% non-condensing Drop Specification Multiple 1.
AR Y GLOSSARY IN Numeric M 802.11bgn. A radio protocol that may be used by the SB1 radio. A PR B EL I Access Point. Access Point (AP) refers to Motorola’s Ethernet Access Point. It is a piece of communications equipment that manages communications between the host computer system and one or more wireless terminals. An AP connects to a wired Ethernet LAN and acts as a bridge between the Ethernet wired network and IEEE 802.11 interoperable radio-equipped mobile units, such as a SB1.
Glossary - 2 SB1 User Guide C Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use. AR Y D Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned. E IN ESD. Electro-Static Discharge M F G PR H EL I Flash Memory. Flash memory is responsible for storing the system firmware and is non-volatile.
Glossary - 3 IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2. L AR Y LAN. Local area network.
Glossary - 4 SB1 User Guide Subnet. A subset of nodes on a network that are serviced by the same router. See Router. Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0. Symbol.
A display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix documentation updates . . . . . . . . . . . . . . . . . . . . . . . . xi EL I B M IN accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 single slot charging cradle . . . . . . . . . . . . . . . . . 4-2 battery charging . . . . . . . . . . . . . . . . . . . . . . 4-2 ten slot charge only cradle . . . . . . . . . . . . . . . . . 4-4 ten slot cradles battery charging . . . . . . . . . . . .
Index - 2 SB1 User Guide battery charging . . . . . . . . . . . . . . . . . . . . . . . . . starting the SB1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 1-3 1-3 5-1 technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1 temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PR M EL I AR Y IN
AR Y IN M EL I PR Motorola Solutions, Inc. 1301 E. Algonquin Rd. Schaumburg, IL 60196-1078, U.S.A. http://www.motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All Rights Reserved.
