User Manual

100 R4Mplus User Guide
Troubleshooting
Printer Diagnostics
RFID Test
The RFID test is controlled from the front panel display (see RFID Test on page 67). If the
printer fails the test, the front panel displays an error message.
You have the option of running the RFID test in two ways: quick or slow. In both versions of
this test, the printer attempts to read and write to a transponder. In the slow test, the printer also
checks the reader version number and displays the tests on the LCD as it runs through them.
To perform the RFID Test, complete these steps:
1. See Figure 36. Place an RFID label in the printer so the embedded transponder is over the
open area behind the platen roller (no movement occurs with the test).
Figure 36 • Label Placement for RFID Test
2. From the front panel, press SETUP/EXIT.
3. Press PLUS (+) or MINUS (–) until you reach
RFID TEST .
4. Press SELECT to select the parameter.
5. Press MINUS (–) to select
QUICK .
OR
Press PLUS (+) to select
SLOW .
• For the quick test, the results are
PASSED and FAILED . Press PLUS (+) to continue.
• For the slow test, a pass result returns you to the
RFID Test menu item. A failed result
returns the message
WRITE ERROR . Press PLUS (+) to continue.
6. Press SELECT to deselect the parameter.
1
Printhead Assembly
2
Open Area
3
Platen Roller
1
3
2