User's Manual

Troubleshooting
LCD Error Messages
R110/R170XiIIIPlus User Guide 123
RIBBON IN
Ribbon is loaded, but the printer
is set for Direct Thermal mode.
• To operate in Direct Thermal mode, remove
the ribbon.
• To operate in Thermal Transfer mode, leave
the ribbon loaded and change the print
method to Thermal Transfer. See Selecting
Print Method on page 59.
• Ensure that the printer driver and/or
software settings are correctly set
(if applicable).
HEAD TOO HOT
The printhead is over
temperature.
Printing automatically resumes when the
printhead elements cool to an acceptable
operating temperature.
Caution • The printhead is hot and
can cause severe burns. Allow the
printhead to cool.
Caution • Observe proper
electrostatic safety precautions
when handling any static-sensitive
components such as circuit boards
and printheads.
CLEAN HEAD
NOW
The printhead requires cleaning. Clean the printhead according to the instructions
in Printhead and Platen Roller on page 111.
Caution • The printhead is hot and
can cause severe burns. Allow the
printhead to cool.
Caution • Observe proper
electrostatic safety precautions
when handling any static-sensitive
components such as circuit boards
and printheads.
If the message does not go away after the
printhead is cleaned, open the printhead and then
close it.
LCD Possible Cause Recommended Solution