User Manual
Table Of Contents
- Table of Contents
- Printer Software and Firmware License Agreement
- Warranty Information
- Preface
- Introduction
- Printer Setup
- Printer Operation
- Print Modes
- Configuration
- RFID Guidelines
- Data Ports
- Memory Cards
- Routine Maintenance
- Troubleshooting
- Specifications
- Index
124 R110/R170XiIIIPlus User Guide
Troubleshooting
LCD Error Messages
HEAD COLD
Caution • An improperly connected printhead data or power cable can
cause this error message. The printhead can still be hot enough to cause
severe burns. Allow the printhead to cool.
The printhead is under
temperature.
Continue printing while the printhead reaches the
correct operating temperature. If the error
remains, the environment may be too cold for
proper printing. Relocate the printer to a warmer
area.
Printhead data cable is not
properly connected.
Disconnect and reconnect the data cable to the
printhead. Ensure that the cable connector is fully
inserted into the printhead connector.
Caution • Observe proper
electrostatic safety precautions
when handling any static-sensitive
components such as circuit boards
and printheads.
CUTTER JAMMED
Cutter blade is in the media
path.
Turn off the printer power and unplug the printer.
Inspect the cutter module for debris and clean as
needed following the cleaning instructions in
Cutter on page 116.
Caution • The cutter blade is sharp.
Do not touch or rub the blade with
your fingers.
LCD Possible Cause Recommended Solution