User's Manual

Troubleshooting
Print Quality Problems
R110/R170XiIIIPlus User Guide 127
Gray lines on blank
labels with no
consistent pattern
The printhead is dirty. Clean the printhead according to the
instructions in Printhead and Platen Roller
on page 111.
Caution • The printhead is hot
and can cause severe burns. Allow
the printhead to cool.
Caution • Observe proper
electrostatic safety precautions
when handling any static-
sensitive components such as
circuit boards and printheads.
Light, consistent
vertical lines running
through the labels
The printhead or platen
roller is dirty.
Clean the printhead and platen roller as
instructed in Printhead and Platen Roller
on page 111.
Caution • The printhead is hot
and can cause severe burns. Allow
the printhead to cool.
Caution • Observe proper
electrostatic safety precautions
when handling any static-
sensitive components such as
circuit boards and printheads.
Intermittent creases on
the left and right edges
of the labels
There is too much toggle
pressure on the printhead.
Reduce the toggle pressure. See Adjust the
Printhead on page 37.
Caution • Observe proper
electrostatic safety precautions
when handling any static-
sensitive components such as
circuit boards and printheads.
Problem Possible Cause Recommended Solution