User's Manual Part 2

Troubleshooting
Miscellaneous Print Engine Problems
58981L-002 Rev. 1 2/11/05 R110PAX4 User Guide 141
Ribbon light is on
even though ribbon
is loaded correctly
The print engine was not
calibrated for the label being
used.
Perform the calibration procedure in
Calibrate
Media and Ribbon Sensor Sensitivity on page 63.
All lights on, but
nothing displays on
the LCD, and the
print engine locks up
Internal electronic or firmware
failure.
Call a service technician.
The print engine
locks up while
running the
Power-On Self Test
Main Logic Board failure. Call a service technician.
Table 15 • Miscellaneous Print Engine Problems (Continued)
Problem Possible Cause Recommended Solution