User's Manual Part 2

Troubleshooting
Miscellaneous Print Engine Problems
58981L-001 Rev. 1 9/7/2004 R110PAX 3 User Guide 109
The ribbon light is
on even though
ribbon is loaded
correctly.
The print engine was not
calibrated for the label being
used.
Perform the calibration procedure in
Calibrate
Media and Ribbon Sensor Sensitivity on page 62.
All lights on, but
nothing displays on
the LCD, and the
print engine
locks up.
Internal electronic or firmware
failure.
Call a service technician.
Print engine locks up
while running the
Power-On Self Test.
Main Logic Board failure. Call a service technician.
Table 14 • Miscellaneous Print Engine Problems (Continued)
Problem Possible Cause Recommended Solution