User's Manual

Troubleshooting
RFID Problems
132
13383L-002 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 12/2/05
The printer stops at
the RFID inlay.
The printer calibrated the label
length only to the RFID inlay
instead of to the interlabel gap.
1. Select FEED for the MEDIA POWER UP and
HEAD CLOSE parameters (see Select Media
Power-Up Option on page 75 or Select Head
Close Option on page 75).
2. Manually calibrate the printer (see Calibrate
Media and Ribbon Sensor Sensitivity
on page 70).
The DATA light
flashes indefinitely
after you attempt to
download printer or
reader firmware.
The download was not
successful. For best results,
cycle power on the printer
before downloading any
firmware.
1. Turn Off (
O) the printer.
2. Wait 10 seconds.
3. Turn On (
I) the printer.
4. Attempt to download the firmware again.
5. If the problem persists, contact Technical
Support.
Table 15 • RFID Problems (Continued)
Problem Possible Cause Recommended Solution