User's Manual

Troubleshooting
Print Quality Issues
980459-001 Rev C Prelim 1 P330i User’s Manual 39
Possible Cause:
• Dust or embedded contamination on elements of the Print Head.
Solution:
• Perform a Cleaning of the Print Head (see Chapter 4).
Possible Cause:
• Ribbon cartridge may not be correctly positioned.
Solution:
• Check that the ribbon is properly rolled onto the ribbon cores of the cartridge.
• Replace ribbon cartridge, making sure it locks in place, and print again.
Possible Cause:
• Ribbon may not be synchronized on the correct color panel position.
Solution:
• Open the Print Head Carriage, then close it. This will cause the ribbon to re-
synchronize.
Possible Cause:
• Cards may not meet specifications.
Solution:
• Use a different supply of cards.
Possible Cause:
• Dust or embedded contamination inside the printer and/or dirty Cleaning Roller.
Solution:
• Clean the Print Head.
• Replace the Cleaning Roller.
Example 4 • Printing shows blurry printed image.