User's Manual
Table Of Contents
- FCC Radiation Exposure Statement (applicable to 15.247 device only)
- Introduction
- Controls, Connectors, and Indicators
- LCD Panel
- Installation and Setup
- General Information
- Unpacking the Printer
- Installing the Print Driver Software and Setting Driver Options
- Installing the P330i Print Driver
- Loading a Ribbon
- Installing the Card Cleaning Cartridge
- Setting the Card Thickness Control
- Loading Cards
- Card Output Hopper
- Connecting the Printer to your Computer
- Connecting Power
- Printing a Test Card
- Packing the P330i Printer for Shipment
- Printing a Card
- Setting Printer Properties
- Printing a Sample Card
- Feeding One Card at a Time
- Cleaning
- Cleaning the Printer
- When to Clean
- How to Clean
- Cleaning the Print Head
- Card Cleaning Cartridge
- When to Replace the Cleaning Roller
- How To Replace the Cleaning Roller
- Troubleshooting
- Print Quality Issues
- Troubleshooting the Ethernet Connection and Adapter
- Resetting to Factory Defaults
- Ethernet Adapter Status Indicator
- Network Status/Activity Indicator
- Technical Specifications
- General Specifications
- Ribbon Specifications
- Card Specifications
- Bar Codes
- Fonts
- Card Dimensions
- Bi-Directional Communications Interfaces
- Mechanical Specifications
- Electrical
- Environmental
- Options
- Magnetic Card Encoder
- Introduction
- Media Loading Orientation
- Sample Encoding Program
- Magnetic Encoder Cleaning
- When to Clean
- How to Clean
- ISO Standard Encoding
- Smart Card Contact Station
- Introduction
- Media Loading Orientation
- Smart Card Contact Station Interface
- Connecting to a Network
- Printer Sharing
- External Print Server
- Internal Print Server
- Worldwide Sales & Support
- Sales and Support Locations
- Website
Troubleshooting
Print Quality Issues
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Print Quality Issues
This section will help you resolve print quality problems. The print quality is dependent on
several factors. The two most important factors that will increase your print quality are
cleanliness and card stock. To diagnose and fix print quality problems, follow the
troubleshooting procedures below:
Possible Cause:
• Contamination on the card surface.
Solutions:
• Check that cards are stored in a dust free environment.
• Use a different supply of cards.
Possible Cause:
• Dust inside the printer and/or dirty Cleaning Roller.
Solutions:
• Perform a Cleaning of the printer (see Chapter 4).
• Replace Cleaning Roller (see Chapter 4).
Possible Cause:
• Ribbon cartridge is not correctly positioned.
Solutions:
• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
• Replace ribbon cassette, making sure it locks in place.
Example 1 • Small spots appear on the printed card with a non-printed area or a different
color.
Example 2 • There are non-printing horizontal lines (white) on the card surfaces.