User's Manual
Table Of Contents
- FCC Radiation Exposure Statement (applicable to 15.247 device only)
- Introduction
- Controls, Connectors, and Indicators
- LCD Panel
- Installation and Setup
- General Information
- Unpacking the Printer
- Installing the Print Driver Software and Setting Driver Options
- Installing the P330i Print Driver
- Loading a Ribbon
- Installing the Card Cleaning Cartridge
- Setting the Card Thickness Control
- Loading Cards
- Card Output Hopper
- Connecting the Printer to your Computer
- Connecting Power
- Printing a Test Card
- Packing the P330i Printer for Shipment
- Printing a Card
- Setting Printer Properties
- Printing a Sample Card
- Feeding One Card at a Time
- Cleaning
- Cleaning the Printer
- When to Clean
- How to Clean
- Cleaning the Print Head
- Card Cleaning Cartridge
- When to Replace the Cleaning Roller
- How To Replace the Cleaning Roller
- Troubleshooting
- Print Quality Issues
- Troubleshooting the Ethernet Connection and Adapter
- Resetting to Factory Defaults
- Ethernet Adapter Status Indicator
- Network Status/Activity Indicator
- Technical Specifications
- General Specifications
- Ribbon Specifications
- Card Specifications
- Bar Codes
- Fonts
- Card Dimensions
- Bi-Directional Communications Interfaces
- Mechanical Specifications
- Electrical
- Environmental
- Options
- Magnetic Card Encoder
- Introduction
- Media Loading Orientation
- Sample Encoding Program
- Magnetic Encoder Cleaning
- When to Clean
- How to Clean
- ISO Standard Encoding
- Smart Card Contact Station
- Introduction
- Media Loading Orientation
- Smart Card Contact Station Interface
- Connecting to a Network
- Printer Sharing
- External Print Server
- Internal Print Server
- Worldwide Sales & Support
- Sales and Support Locations
- Website
36 P330i User’s Manual 980459-001 Rev C Prelim 1
Troubleshooting
Problem / Description Cause / Solution
The LCD Panel displays OUT
OF CARDS message.
1. Check for cards in the card
feeder. If no cards present, load
cards.
2. Check that Card Thickness
Control lever is properly adjusted
(see Loading Cards in Chapter 2).
3. Press the Panel Button for 1
second. The printing job will
restart.
The LCD Panel displays OUT
OF RIBBON message.
1. Check ribbon. Replace if
defective or entirely used.
Ribbon will automatically
synchronize and printing will
restart with a new card.
The LCD Panel displays PRINT
HEAD OPEN message.
1. Check that Print Head Carriage
is closed and latched. If not, close
and latch it.
The LCD Panel displays
MECHANICAL ERROR
message.
1. Check that you are using the
correct card type (see Technical
Specifications).
2. Check that Card Thickness
Control lever is properly adjusted
(see Loading Cards in Chapter 2).
3. If 2 cards are fed into the
printer at the same time:
Open cover and remove Card
Cleaning Cartridge, empty the
Card Feeder, and pull the jammed
cards out. Replace the Card
Cleaning Cartridge.
Remove cards from Card Feeder,
separate them as shown in
Loading Cards in Chapter 2, and
replace.
4. Check that ribbon is loaded
correctly.
The LCD Panel displays
ENCODING ERROR message.
1. Check that you are using the
correct magnetic card type (for
low or high coercivity encoding).
2. Verify command syntax.
3. Contact Zebra technical
support.
The LCD Panel displays
CLEAN PRINTER message.
1. Printer cleaning required (see
Chapter 4).