Card Printer Solutions P310i Plastic Card printer General information Getting started Operation Welcome to your new Zebra Card Printer Solutions P310 i User's Manual Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C User's Manual No. 980405-001 © 2003 ZIH Corp. Rev.
Card Printer Solutions P310i Plastic Card printer FOREWORD General information Getting started Operation Printing a card Cleaning This manual contains installation and operation information for the P310i Series card printers manufactured by Zebra Technologies Corporation, Camarillo, California.
Card Printer Solutions P310i Plastic Card printer PRODUCT WARRANTY STATEMENT General information Getting started Operation Printers All Zebra Card Printers are warranted against defects in material or workmanship for twelve (12) months from the purchase date. Proof of purchase or shipment date is required to validate the warranty period.
Card Printer Solutions P310i Plastic Card printer DECLARATIONS OF CONFORMITY General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C European Council Directive Compliance to Standards 89/336/EEC modified by 92/31/EEC and 93/68/EEC EMC Directive EN 55022-B RF Emissions control EMC Directive EN 500082-1,1992 Immunity to Electromagnetic Disturbances 73/23/EEC modified by 93/68/EEC Low voltage Directive EN 60950 Produc
Card Printer Solutions P310i Plastic Card printer INTRODUCTION General information Thank you for choosing the Zebra P310i Plastic Card Printer. Getting started These printers produce cards ideal for personalized identification, access control, visitor, membership, promotion and luggage card, badges and tags. Operation Printing a card Cleaning This manual guides you to an efficient start up and operation of your new Card Printer.
Card Printer Solutions General information P310i Plastic Card printer ICONS Throughout this manual, different icons highlight important information, as follows: Getting started Operation Printing a card Important general information Cleaning Troubleshooting Mechanical hazard, such as one associated with moving parts, capable of resulting in equipment damage or personal injury.
Card Printer Solutions P310i Plastic Card printer Table of contents General information Getting started Operation Printing a card ICONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING YOUR CARD PRINTER . . . . . . . . . . . . . . . . . . . 1 INDICATORS AND CONTROLS . . . . . . . . . . . . . . . . . . . . . . . 3 ITEMS INCLUDED WITH YOUR PRINTER . . . . . .
Card Printer Solutions P310i Plastic Card printer General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C GETTING STARTED UNPACKING YOUR CARD PRINTER Your P310 i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While unpacking, inspect the carton to ensure that no damage occurred during shipping.
Card Printer Solutions General information P310i Plastic Card printer In addition to user documentation, make sure the following items are included with your P310i printer: Getting started Operation Printing a card Cleaning CARD CARTRIDGE POWER CABLE Troubleshooting Specifications Appendix A Appendix B CARD OUTPUT HOPPER INTERFACE CABLE Appendix C CLEANING KIT CD Rom with driver Wizard & user’s manual + OPERATOR HELP GUIDE (Not Shown) CARD CLEANING CARTRIDGE If any items are missing, please c
Card Printer Solutions General information P310i Plastic Card printer Your P310i printer has three Status indicators and a panel button on the front and power switch on the rear : INDICATORS AND CONTROLS Getting started Operation Printing a card Cleaning Troubleshooting PANEL BUTTON INDICATORS INDICATORS (green, amber & red) signal printer activity by illuminating or flashing, a follows: Specifications INDICATOR ON FLASHING Appendix A POWER ON PROCESSING Appendix B LOAD CARDS Appendix C REP
Card Printer Solutions General information Getting started Operation Printing a card Cleaning Troubleshooting P310i Plastic Card printer PRINTER INSTALLATION The following will guide you through the installation of your P310i Printer. CAUTION: Limit AC power supplied to the P310i to 110 ~ 230 volts, 60 ~ 50 Hertz, for an associated 800 ~ 400 milliamps. Limit excess current draw to 16 amps or less, using an associated circuit breaker or other such device.
Card Printer Solutions P310i Plastic Card printer General information Getting started OPERATION Operation Printing a card Cleaning Troubleshooting P 310i PRINTER FEATURES The following shows the features found on your P 3 1 0i Printer. Specifications Appendix A Appendix B Appendix C PLEASE NOTE: Any blue items inside the printer can be operated by the user. 5 STANDARD FEATURES 1. Print Head 2. Print Head Unlock Lever 3. Manual Holder 4. Card Output Hopper 5. Status Indicators 6. Panel Button 7.
Card Printer Solutions General information Getting started P310i Plastic Card printer LOADING RIBBONS “i Series”Printers requires the use of “i Series” ribbons for full color printing. The Resin Thermal Transfer and Dye Sublimation ribbons for P310i only are specifically designed for your P310i Printer. For optimum performance and printer life (Print Head), use True Colors ribbons.
Card Printer Solutions General information Getting started Operation P310i Plastic Card printer 3. Load ribbon onto the supply spindle (under print head carriage) and empty core (with tape attached) onto the take-up spindle flange side in. Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take-up spindle. 4. Push down on the Print Head Lock Lever until an audible 'click' signals the locked-down position. 5. Close Cover.
Card Printer Solutions P310i Plastic Card printer LOADING CARDS General information Getting started To help you load, print, and collect cards, the P310i is equiped with the following items: A - CARD CARTRIDGE For loading cards. Operation Printing a card Cleaning 1. Install Card Cartridge by hooking onto printer as shown and clicking down. Troubleshooting Specifications Appendix A Appendix B 2. Install cards into Cartridge.* 3. Close Cartridge.
Card Printer Solutions P310i Plastic Card printer General information Getting started Operation B - INSTALL CARD CLEANING CARTRIDGE This item is used to clean the cards entering the printer. Printing a card Cleaning Troubleshooting 1. Remove Card Cleaning Cartridge from packaging. Peel protective wrapper from adhesive roller. Specifications Appendix A Appendix B 2. Open Printer cover and remove the yellow reminder tape from the location for the Cleaning Cartridge. Appendix C 3.
Card Printer Solutions P310i Plastic Card printer C - CARD THICKNESS CONTROL LEVER General information This item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. Getting started Operation Printing a card Open Cover, and adjust lever to correct position. Repeat for different card thickness. (Factory setting is for 30mil (0.762mm) card thickness.
Card Printer Solutions General information P310i Plastic Card printer FEEDING ONE CARD AT A TIME Getting started A Manual Feed Slot is available on the size of the Card Input Hopper for feeding single cards. Cleaning Cards are fed manually through this slot. The Card Cartridge must be empty for manual card feeding to work properly. Operation Printing a card For one-at-a-time printing, feed cards through slots on side of Feeder.
Card Printer Solutions General information P310i Plastic Card printer PRINTING A TEST CARD With ribbon and cards loaded, your P310i printer is ready to print. To check the operation of the printer you should print a test card. Getting started 1 . Place the printer’s power switch in the OFF (O) position. Operation 2 . While pressing the panel button, switch printer on. Green indicator will show. Printing a card Cleaning Troubleshooting Specifications 3 .
Card Printer Solutions P310i Plastic Card printer General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A PRINTING A SAMPLE CARD Appendix B Appendix C Printing with the P310i Printer requires the Windows Printer Driver, your card design/issuing Windows software or printer command level programming through the printer interface. The P310i Card Printer can be used with any Windows 95/98, Windows NT 4.
Card Printer Solutions General information P310i Plastic Card printer To install the P310 i Printer Driver Automatically on all Operating Systems, Use the Zebra Install Wizard Getting started To ensure the accuracy of driver installation, it is recommended that you use the Zebra Install Wizard that is provided with your documentation CD.
Card Printer Solutions P310i Plastic Card printer Se t Printer Driver Options: General information The P310i Printer screen appears. Change the options as follows: Getting started On the Printer tab configure the magnetic encoder feature. If your printer is equipped with a magnetic Encoder Option, select With Magnetic Encoder option. Operation Printing a card Cleaning On the Card tab select card orientation: Landscape or portrait - Select “Landscape”.
Card Printer Solutions P310i Plastic Card printer Printing a sample card: General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Follow the steps to print your first card Go to the Microsoft Word Software. If the printer was not selected as the default printer, go to the File menu and Select Printer and choose Zebra P310i Card Printer in the printer names list. Then Close the print dialog box.
Card Printer Solutions P310i Plastic Card printer General information Getting started Operation Printing a card Cleaning Troubleshooting CLEANING Specifications Appendix A Appendix B Appendix C PROTECT WARRANTY! YOUR FACTORY The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P310i Printer. NEVER loosen, tighten, adjust, or bend, etc.
Card Printer Solutions General information Getting started Operation Printing a card P310i Plastic Card printer CLEANING SYSTEM Your P310i Printer includes a simple cleaning system using the Pre-Saturated Cleaning Cards provided. The regular use of these cards will clean and maintain important parts of your printer: including the Print Head, and Transport Rollers and Magnetic Encoder Station (optional feature). WHEN TO CLEAN When the amber & red indicators flash.
Card Printer Solutions General information Getting started Operation P310i Plastic Card printer CLEANING THE PRINT HEAD A cleaning using the Cleaning Cards usually suffices. However, a separate Print Head cleaning using swabs can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 1. Turn power OFF. Raise Print Head and remove the Ribbon. 2.
Card Printer Solutions P310i Plastic Card printer General information Operation Your P310i Printer also has a Card Cleaning Cartridge. This item cleans the cards entering the printer. To ensure print quality, the cleaning roller requires periodic replacements. Printing a card WHEN TO MAINTAIN Getting started CARD CLEANING CARTRIDGE Specifications Replace the cleaning cartridge roller each time you install a new ribbon.A cleaning roller is included with every True Colors ribbons.
Card Printer Solutions P310i Plastic Card printer General information Getting started 3. Remove Cleaning Roller from Cartridge and discard. Operation Printing a card Cleaning Troubleshooting 4. Install new Cleaning Roller into Cartridge*. To avoid contamination, always hold the Cleaning Roller assembly by the ends. Specifications Appendix A Appendix B Appendix C 5. Carefully peel off wrapper from new Cleaning Roller while in Cartridge. SLOT 6.
Card Printer Solutions P310i Plastic Card printer General information Getting started Operation TROUBLESHOOTING Printing a card Cleaning Troubleshooting Specifications The following offers causes or solutions to symptoms related to improper operation. Check this table when experiencing any loss of operation or print quality. Note that the LEDs appear white for ON, dark for OFF, and circled with radial lines for FLASHING.
Card Printer Solutions General information Getting started Operation Printing a card P310i Plastic Card printer RED INDICATOR ILLUMINATES Printer alert: Print Head Bracket open Card Jam Ribbon Jam Command Error The printer stops working. Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C RED INDICATOR FLASHES Magnetic Encoder alert: The printer ejects card and stops AMBER & RED INDICATORS FLASH 1. Check Print Head Bracket is closed. 2.
Card Printer Solutions General information Getting started Operation Printing a card Cleaning Troubleshooting P310i Plastic Card printer CARDS HAVE ‘SCRATCH LINES’ MISSING PRINTING Incorrect rolled ribon Dust Print Head There are non-printed horizontal lines (white) on card surfaces. POOR PRINTING QUALITY 1. There may be dust or embedded contaminations on elements of the print head (see Chapter 4 - Cleaning). Dust on the print head. 2.
Card Printer Solutions P310i Plastic Card printer General information Getting started TECHNICAL Operation Printing a card SPECIFICATI0NS Cleaning Troubleshooting General Specifications Appendix A Appendix B Appendix C Colour Printing Bar Codes • High speed printing, over 140 cards/hour edge to edge in full color (YMCKO) throughput • High speed printing, over 1000 cards/hour throughput (K-resin ribbon) • Small footprint • Windows Drivers for 95/98 and NT 4.
Card Printer Solutions P310i Plastic Card printer Fonts General information • True Type fonts available via Windows Driver • Types PVC, Composite • Card width/length: ISO CR-80 - ISO 7810, 2.125” (54mm) by 3.375” (86mm) • Option: Magnetic Stripe - ISO 7811 • Option: Smart Card - ISO 7816-2 • Card thickness*: 10mil (0.25mm) to 30 mil (0.
Card Printer Solutions P310i Plastic Card printer Ribbons* General information Getting started Operation O verlay varnish Printing a card Cleaning Troubleshooting Specifications Appendix A Interfaces M e chanical Appendix B Appendix C Electrical E nvironmental • Monochrome: 1500 cards/roll • Monochrome colors: black, red, blue, green, silver, gold, white.
Card Printer Solutions P310i Plastic Card printer Options General information Getting started • USB port • RS-232C serial port • Smart Card Contact Station (30 mil cards only) • Magnetic Encoder (30 mil cards only) • Cleaning supplies • Service Manual Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 28 “i Series”Printers requires the use of “i Series” ribbons for full color printing Refer to the Appendix C for more information about Card and Ribbon Med
Card Printer Solutions P310i Plastic Card printer APPENDIX A - MAGNETIC CARD STRIPE ENCODER General information Getting started Operation Operation and maintenance requirements for the P310i Printer with the optional magnetic card stripe encoder. (See Chapter 2 for location). The magnetic encoder can be set for either high or low coercivity.
Card Printer Solutions P310i Plastic Card printer MAGNETIC ENCODER CLEANING The read/write head requires periodic cleaning to maintain errorfree encoding. WHEN TO CLEAN General information When the amber & red indicators flash. (Every 1000 cards* approx.) Getting started * Using 5-panel color ribbon (YMCKO). *Optional factory setting. Operation HOW TO CLEAN 1. Leave power on. Open Cover and release Print Head Bracket to remove ribbon. Close Print Head. Close Cover. Remove cards from Card Cartridge.
Card Printer Solutions General information P310i Plastic Card printer APPENDIX B - SMART CARD CONTACT STATION Getting started This section contains information on the additional operations of the P310i Printers with Smart Card Contact Stations. (See Chapter 2 for location.) Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C 31 INTRODUCTION Smart Cards can have a built-in microcomputer and a battery.
Card Printer Solutions P310i Plastic Card printer MEDIA LOADING ORIENTATION Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer. General information Getting started Operation Printing a card SMART CARD CONTACT STATION INTERFACE Cleaning When a command to the parallel printer interface sends a card to the Smart Card Contact Station, the printer connects the Smart Card Contact Station to the female DB9 connector on the rear of the printer.
Card Printer Solutions General information P310i Plastic Card printer APPENDIX C - ACCESSORIES & SUPPLIES Please contact your Zebra-authorized dealer to place an order for accessories and suplies.
Card Printer Solutions General information P310i Plastic Card printer CARDS The following cards are optimized for use in the P310i Printers: Getting started Blank White Cards (Sold by the box) Operation Part Number Description Printing a card 104523-114 104523-010 104523-111 104523-112 104523-113 Premier Grade PVC Card, 10 mil † Card, 10 mil † adhesive back Card, 30 mil † Card, 30 mil -low coercivity Mag. Stripe Card, 30 mil -High coercivity Mag.
Card Printer Solutions General information P310i Plastic Card printer ACCESSORIES Getting started Printer Supplies Operation Part Number Printing a card Cleaning Troubleshooting 105909-138 105912-024 105912-038 105909-112 Part Number Appendix B Appendix C Description Card Printer parallel / Serial Interface Cable, ft (DB-25 male to DB-25 female) Card Cartridge Card Output Hopper Replacement Print Head Kit Cleaning Supplies Specifications Appendix A Accessories available for P310i Printers appe
Card Printer Solutions P310i Plastic Card printer World Wide Sales and Support: General information Getting started Operation Printing a card Cleaning Troubleshooting Specifications Appendix A Appendix B Appendix C Zebra Technologies Corporation Card Imaging Division 1001 Flynn Road Camarillo, CA. 93012-8706.USA Phone:+1 (805) 579 1800 Fax.:+1 (805) 579 1808 Toll Free in US: (800) 452-4056 e-mail: cards@zebracard.
