Zebra® P110i™ Card Printer User’s Manual 980515-001 Rev.
Foreword This manual contains installation and operation information for the Zebra P110i card printers manufactured by Zebra Technologies Corporation. Copyright Notice © 2005, 2006 ZIH Corp. This document contains information proprietary to Zebra Technologies Corporation. This document and the information contained within is Copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technologies Corporation.
Foreword Product Disposal Product Disposal Product Disposal Information • Do not dispose of this product in unsorted municipal waste. This product is recyclable, and should be recycled according to your local standards. For more information, please see our web site at: http://www.zebra.
Foreword Declarations of Conformity EUROPE: Norway Only: This product is also designed for IT power system with phase to phase voltage 230V. Earth grounding is via the polarized, 3-wire power cord. FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan” SE: “Apparaten skall anslutas till jordat uttag” NO: “Apparatet må tilkoples jordet stikkontakt” Model P110i conforms to the following specification: FCC Part 15, Subpart A, Section 15.107(a) and Section 15.
Foreword Icons Icons Throughout this manual, different icons highlight important information, as follows: Note • Indicates information that emphasizes or supplements important points of the main text. Important • Advises you of information that is essential to complete a task, or points out the importance of specific information in the text. Electric Shock Caution • Warns you of a potential electric shock situation.
Foreword Icons P110i Printer Model The Zebra Product Number tells a story: Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help you.
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Table of Contents • Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Copyright Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Return Materials Authorization . . . . . . . . . . . . . . . . . . . .
Table of Contents Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Output Hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 19 21 21 4 • P110i Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . .
1 Getting Started Unpacking Your Card Printer Your P110i printer ships in a cardboard carton, protected by styrofoam inserts and a protective anti-static bag. Keep all packaging material in case you need to move or re-ship the printer. 1. Before opening and unpacking the printer, inspect the carton to ensure that no damage occurred during shipment. 2. Ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer. 3.
Getting Started Controls and Indicators 4. Lift the printer out of the carton by holding it on both sides of the bottom and lifting the printer gently from the carton. 5. Remove the box containing the printer accessories from the shipping carton. 6. Make sure the following accessories are included with your P110i printer: a. Software CD-ROM b. Quick Start Guide c. Cleaning Kit d. 120 vac and 230 vac Power Cords e. Power Transformer f.
Getting Started Controls and Indicators POWER SOCKET POWER SWITCH USB PORT Power Switch The power switch is located at the rear of the printer unit, bottom right. Power Socket The power socket is located at the rear of the printer, to the left of the power switch. USB Port The USB port is located at the rear of the printer unit, bottom left. 980515-001 Rev.
Getting Started Controls and Indicators Multi-Function LCD Panel MULTI-FUNCTION LCD PANEL MULTI-FUNCTION CONTROL BUTTON The LCD Panel can display the following messages: Message Mode Operational 4 Initializing Fixed SELF TEST Fixed READY Fixed DOWNLOADING DATA Fixed MAG ENCODING Fixed PRINTING MONO Fixed PRINTING CYAN Fixed PRINTING YELLOW Fixed PRINTING MAGENTA Fixed PRINTING BLACK Fixed PRINTING OVERLAY Fixed DOWNLOADING FIRMWARE Fixed CLEANING Fixed REMOVE RIBBON THEN CLO
Getting Started Controls and Indicators Message Mode FEED LONG CLEANING CARD IN EXIT Scrolling REMOVE LONG CLEANING CARD Scrolling INSERT FEEDER CLEANING CARD Scrolling CLOSE FEEDER DOOR Scrolling REMOVE FEEDER CLEANING CARD Scrolling SINGLE CARD READY-PRINT OR EJECT Scrolling INSERT CARD Fixed PUSH BUTTON TO CONTINUE Scrolling Warnings (Printer will still operate) REMOVE CARD AT EXIT Scrolling CLEAN PRINTER Fixed CHECKING RIBBON Fixed ENCODING ERROR Fixed INVALID MAGNETIC DATA S
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2 Printer Installation Installing the P110i Printer Caution • Do not power the printer with USB attached to your computer at this time. The driver will prompt you when it is time to plug in and power up your printer. Connecting the P110i Printer The following instructions will guide you through the installation of the P110i printer. Caution • Limit electrical power supplied to the P110i Printer to 24 VDC.
Printer Installation Installing the P110i Printer 2. Remove the yellow CAUTION label from the back of the printer. 3. Ensure that the printer’s power switch in the OFF ( O ) position. 8 P110i User’s Manual 980515-001 Rev.
Printer Installation Installing the P110i Printer 115 VAC 230 VAC 4. Insert the power supply plug into the power socket, attach the power cord (120VAC or 230VAC) to the power supply, then plug the power cord in to a grounded electrical socket of the proper voltage and type. Caution • Intermittent or unpredictable operation may occur from unsecured connectors. If damaged, the power cable must be replaced by an exact equivalent. The socket should always be easily accessible to power off the printer. 5.
Printer Installation Installing the Printer Driver Installing the Printer Driver Caution • Do not power the printer with USB attached to your computer at this time. The driver will prompt you when it is time to plug in and power up your printer. To install the P110i Printer on Windows 2000 and Windows XP operating systems, insert the User Documentation, Drivers, and Training CD, included with your printer, into your computer and InstallWizard will walk you through the required installation steps.
Printer Installation Installing the Printer Driver Print Driver Installation Install the P110i Printer driver as follows: 1. Insert the P110i User Documentation, Drivers, and Training CD into the CD drive of the host computer. The Select Language window will open. 2. From the Select Language window, choose the appropriate language for your system. The Main Menu will open in the selected language. 3. From the Main Menu, under Install Printer Driver, select P110i. 980515-001 Rev.
Printer Installation Installing the Printer Driver 4. The InstallShield Wizard will be installed and a progress window will be displayed. Once the InstallShield Wizard has been installed, the Welcome to InstallShield Wizard window will open. 5. On the Welcome to InstallShield Wizard window, click the Next button, then follow the instructions that appear on the screen. 6. At the end of the install, power-on the printer to complete the installation. 12 P110i User’s Manual 980515-001 Rev.
Printer Installation Change Printer Driver Options Change Printer Driver Options You can change the default settings for the P110i printer driver. Change the options as follows: 1. Select Start>Settings>Printers and Faxes. 2. From the Printers and Faxes list, right click the P110i USB Card Printer and select Properties from the pop-up menu. The Printer Properties window will open. 3.
Printer Installation Change Printer Driver Options 4. On the Sharing tab, you can choose to share the printer over the network, and install additional drivers to accommodate different operating systems. 5. On the Ports tab, you can add, delete, and configure the printer ports, as well as choose which port the P110i printer is assigned. 14 P110i User’s Manual 980515-001 Rev.
Printer Installation Change Printer Driver Options 6. On the Color Management tab, you can add, remove, or change printer color profiles. 7. Use the Security tab to change permissions for the P110i printer. 980515-001 Rev.
Printer Installation Change Printer Driver Options 8. On the Advanced tab, you can choose various printer properties, install different printer drivers, and change default printer settings. 9. On the Device Settings tab, you can change settings for a Magnetic Encoder and change to or from single feed mode. 10. Once the P110i printer driver options have been configured to your satisfaction, click the OK button to save your new configuration and close the Properties window.
3 P110i Printer Setup Printer Features The following shows the features found on your P110i Printer: PRINT HEAD CARD OUTPUT HOPPER LID CARD FEEDER CARD GUIDE RIBBON CARTRIDGE 980515-001 Rev.
P110i Printer Setup Loading Ribbon Cartridge Loading Ribbon Cartridge The P110i Printer requires approved ribbon cartridges (see Appendix C). The Resin Thermal Transfer and Dye Sublimation ribbons are specifically designed for your P110i Printer. • i Series Printers require the use of i Series ribbons for full color printing. • Each ribbon cartridge includes an integrated adhesive cleaning roller assembly that is used to clean the cards entering the printer.
P110i Printer Setup Loading Cards Loading Cards To help you load, print, and collect cards, the P110i has the following items: Card Feeder The card feeder is used for loading cards, it can hold up to 100 cards of 30 mils thickness. The card feeder is located under the card feeder cover of the P110i printer. Caution • DO NOT bend cards or touch print surfaces as this can reduce print quality. Note • The surface of the cards must remain clean and dust free. Always store cards in an enclosed container.
P110i Printer Setup Loading Cards 4. Holding the card deck by the sides, hold it vertically against a flat surface such as a desktop. If the deck is too thick for your hand to hold it comfortably, use about half a deck at a time. 5. Push the stack back and forth to an angle of about 45° from vertical, so as to separate all of the cards. 6. Restore the card stack to its original squared-off condition, and place the cards in the input hopper. 7.
P110i Printer Setup Printing a Test Card Card Output Hopper 1. Raise the printer lid and pull the output hopper down to place it in its functional position. 2. When not using the printer, place the card output hopper back in its closed position to protect the printer from dust. CARD OUTPUT HOPPER Printing a Test Card With ribbon cartridge and cards loaded, your P110i printer is ready to print. To check the operation of the printer, you should print a test card. 1.
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4 P110i Printer Operation Printing Printing with the P110i Printer requires the Windows Printer Driver, your card design/ issuing software or printer command level programming through the printer interface. The P110i Card Printer can be used with any Windows 2000 or Windows XP software application program, using the drivers provided on CD with the printer. Reference Chapter 2 for instructions on installing the P110i printer driver.
P110i Printer Operation Printing http://www.zebracard.com Printing a Sample Card Once you completed creating your sample card, you are ready to print. Ensure your printer has a True ColoursTM Card Printer Ribbon Cartridge installed and there is card stock in the card feeder. Reference Chapter 3 for instructions on installing the ribbon and loading the cards Print your sample card as follows:. 1. Select File>Print to open the Print dialogue box.
P110i Printer Operation Printing 3. The printer will feed in a card and start printing. The data download time will vary depending on the complexity of the card design and the processing speed of the computer. 4. Once the printing is completed, the card is ejected from the printer into the printed card hopper. 5. Remove the sample card from the card output hopper and check for any discrepancies. If the sample card is correct, your P110i card printer is to produce more cards. 980515-001 Rev.
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5 Cleaning Cleaning System Caution • PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P110i Printer. •NEVER loosen, tighten, adjust, or bend, etc. a part or cable inside the printer. •NEVER use a high pressure air compressor to remove particles in the printer.
Cleaning Cleaning System FEEDER CLEANING CARD CARD FEEDER PRINTER PATH CLEANING CARD COVER MULTI-FUNCTION LCD PANEL MULTI-FUNCTION CONTROL BUTTON 4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN CLOSE COVER will display. 5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6. Once the cover is closed, the firmware will eject any card inside the printer. The message EJECTING CARD will display. 7.
Cleaning Cleaning the Print Head Cleaning the Print Head Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result 1. Place the printer power switch in the OFF (0) position. 2.
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6 Troubleshooting Troubleshooting Procedures This section offers solutions to potential problems you may experience with your P110i printer. Print Quality Issues This section will help you resolve print quality problems The print quality is dependent on several factors. The two most important factors that will increase your print quality are cleanliness and card stock.
Troubleshooting Troubleshooting Procedures Example • There are non-printing horizontal lines (white) on the card surfaces. Possible Cause: • Ribbon cartridge is not correctly positioned. Solutions: • Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that there are no wrinkles in the ribbon. • Replace ribbon cassette. Possible Cause: • Print Head is dirty. Solutions: • Clean the Print Head Possible Cause: • Print Head elements are damaged (e.g. scratched or burnt).
Troubleshooting Troubleshooting Procedures Example • Printing shows blurry printed image. Possible Cause: • Ribbon cartridge may not be correctly positioned. Solution: • Check that the ribbon is properly rolled onto the ribbon cores of the cartridge, with no wrinkles. • Replace ribbon cartridge, making sure it locks in place, and print again. Possible Cause: • Ribbon may not be synchronized on the correct color panel position. Solution: • Open lid, then close lid to synchronize ribbon.
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7 Technical Specifications General • Load-N-GoTM drop-in ribbon cartridge • 16-digit LCD display • Windows® drivers for 2000 and XP • Color dye sublimation or monochrome thermal transfer printing • 30 seconds per card full color single sided (YMCKO) • 300 dpi (11.
Technical Specifications Ribbons Cartridges • Load-N-GoTM ribbon cartridge with integrated card-cleaning roller • i Series technology featuring contact-chip-based ribbon detection • YMCKO: 200 cards/cartridge • Monochrome: 1000 cards/cartridge in black, blue, or white • USB 1.1 (cable included) • Width: 7.9 in (201mm) • Depth: 12.9 in (328mm) • Height: 8.5 in (216mm) • Weight: 9.5 lbs (4.
Technical Specifications Card Dimensions Card Dimensions ISO standard dimensions for plain card 2.125 ± 0.002in (53.98 ± 0.050mm) 980504-07-01 Radius 0.125in (3.18mm) 3.375 ± 0.010in (85.72 ± 0.25mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) ISO standard dimensions for magnetic stripe card 0.623in (15.82mm) min 980504-07-02 0.218in (5.54mm) max MAGNETIC STRIPE 0~0.115 in (2.92 mm) 0~0.115in (2.92mm) 980515-001 Rev.
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Appendix A Magnetic Card Encoder Magnetic Card Stripe Encoder This section contains information on the additional operations of the P110i Printers with Magnetic Card Stripe Encoder. Introduction Operation and maintenance requirements for the P110i Printer with the optional magnetic card stripe encoder. The magnetic encoder can be set for either high or low coercivity. 980515-001 Rev.
Magnetic Card Encoder Introduction Media Loading Orientation Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. The magnetic encoder is a factory installed item with the read/write head positioned below or above the card path, available with HICO or LOCO encoding.
Magnetic Card Encoder Introduction ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters Alphanumeri c (ASCII 20~95†) Numeric (ASCII 48~62) Numeric (ASCII 48~62) 79‡ 1 ^ 210 BPI* 2 = 75 BPI* 3 = 210 BPI* 40‡ 107‡ *Bits per inch †Except the “?” character ‡Including Start, Stop, and LRC characters. Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.
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Appendix B Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder For operating the P110i card printer in single card feed mode, the printer requires that the operator install an optional Card SenseTM Single Card Feed Kit. In Single Card Feed Mode, the printer will only accept cards through the front slot, not from the card feeder. Install Card SenseTM Single Card Feed Kit POWER SWITCH 1. Set printer to OFF 980515-001 Rev.
Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder RIBBON CARTIRDGE PRINTER LID 2. Open the lid and remove the ribbon cartridge. Important • Make sure the output hopper remains closed. ROLLER FROM SINGLE CARD FEED KIT BLUE TABS 3. Install the black roller from the Single Card Feed Kit into the blue tabs at the front of the printer, and press roller down firmly to lock into the tabs.
Card SenseTM Single Card Feed Mode Printing a Single Card Without Using the Feeder 2. Insert the cleaning roller into the card cleaning cartridge and close the cartridge. 3. Peel protective wrapper from adhesive cleaning roller by gently pulling on the blue tape, and discard the wrapper. 4. Slide the Card Cleaning Cartridge into the slots provided at the front of the printer. An alignment tab is located on the left side of the Card Cleaning Cartridge to ensure proper installation. RIBBON CARTRIDGE 5.
Card SenseTM Single Card Feed Mode Printing a Single Card Setting Up the Printer Driver 1. Go to Printer Properties 2. Select the Device Settings tab 3. Select Single Feed Properties 4. Select Enable Single Feed Support 5. Click the Apply button. Important • You can disable Single Feed Support and return to printing cards from the hopper. You do not have to remove the components of the Single Card Feed Kit in order to operate in normal mode. Printing a Single Card 1.
Appendix C Worldwide Sales & Support Sales and Support Locations The Americas: Zebra Technologies, LLC Card Printer Solutions Headquarters 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579 1808 Toll free in US: (800) 452-4056 e-mail: cards@zebra.com Europe: Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire HP13 6EQ, UK Phone: + 44 (0) 870 241 1527 Fax: + 44 (0) 870 241 0765 e-mail: eurosales@zebra.
Worldwide Sales & Support Website Latin America Sales Office: 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: latinsales@zebra.com Asia Pacific: Zebra Technologies Asia Pacific, LLC 16 New Industrial Road #05-03 Hudson TechnoCentre Singapore 536204 Phone: + 65 6858 0722 Fax: + 65 6885 0836 e-mail: asiasales@zebra.com Website www.zebracard.com 48 P110i User’s Manual 980515-001 Rev.