User's Manual

42 P100i User’s Manual 980590-001 Rev. A Draft 1
Troubleshooting
Troubleshooting Procedures
Print Quality Issues
This section will help you resolve print quality problems The print quality is dependent on
several factors. The two most important factors that will increase your print quality are
cleanliness and card stock. To diagnose and fix print quality problems, follow the
troubleshooting procedures below:
The LCD Panel displays
MECHANICAL ERROR
message.
1. Check that you are using the
correct card type (see Technical
Specifications).
2. Check that ribbon is loaded
correctly.
The LCD Panel displays
ENCODING ERROR message.
1. Check that you are using the
correct magnetic card type (for
low or high coercivity encoding).
2. Verify command syntax.
3. Contact Zebra technical
support.
The LCD Panel displays
CLEAN PRINTER message.
1. Printer cleaning required (see
Chapter 4).