User's Manual

980590-001 Rev. A Draft 1 P100i User’s Manual 41
6
Troubleshooting
Troubleshooting Procedures
The table below offers causes and solutions to symptoms related to improper operation.
Check the table when experiencing any loss of operation or print quality.
Problem / Description Cause / Solution
The LCD Panel displays OUT
OF RIBBON message.
1. Check ribbon. Replace if
defective or entirely used.
Ribbon will automatically
synchronize and printing will
restart with a new card.
The LCD Panel displays PRINT
HEAD OPEN message.
1. Check that Print Head Carriage
is closed and latched. If not, close
and latch it.