5 Cleaning Cleaning System N Caution • PROTECT YOUR FACTORY WARRANTY! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommended cleaning procedures described in this manual, allow only Zebra authorized technicians to service the P100i Printer. NEVER loosen, tighten, adjust, or bend, etc., a part or cable inside the printer. NEVER use a high-pressure air compressor to remove particles in the printer.
Cleaning Cleaning System Multi-Function LCD Panel Multi-Function Control Button Printer Path Cleaning Card 4. After the ribbon is removed and the lid is closed, the message EMPTY FEEDER THEN CLOSE COVER will display. 5. If the lid is opened and closed without removing the ribbon, the REMOVE RIBBON THEN CLOSE LID message will remain. 6. Once the cover is closed, the firmware will eject any card inside the printer. The message EJECTING CARD will display. 7.
Cleaning Cleaning the Print Head Cleaning the Print Head Use of the cleaning cards will normally do an adequate job of cleaning the printer. However, a separate Print head cleaning, using swabs, can remove more stubborn deposits when print anomalies persist. To avoid deposits, only use foam-tipped swabs. Caution • Never use a sharp object to scrape deposits from the print head. Permanent damage to the print head will result 1. Place the printer power switch in the OFF (0) position. 2.
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6 Troubleshooting Troubleshooting Procedures The table below offers causes and solutions to symptoms related to improper operation. Check the table when experiencing any loss of operation or print quality. 980590-001 Rev. A Draft 1 Problem / Description Cause / Solution The LCD Panel displays OUT OF RIBBON message. 1. Check ribbon. Replace if defective or entirely used. Ribbon will automatically synchronize and printing will restart with a new card. The LCD Panel displays PRINT HEAD OPEN message. 1.
Troubleshooting Troubleshooting Procedures The LCD Panel displays MECHANICAL ERROR message. 1. Check that you are using the correct card type (see Technical Specifications). 2. Check that ribbon is loaded correctly. The LCD Panel displays ENCODING ERROR message. 1. Check that you are using the correct magnetic card type (for low or high coercivity encoding). 2. Verify command syntax. 3. Contact Zebra technical support. The LCD Panel displays CLEAN PRINTER message. 1.
Troubleshooting Troubleshooting Procedures Example • Small spots appear on the printed card with a non-printed area or a different color.
Troubleshooting Troubleshooting Procedures Example • Printing shows very pale or inconsistent results. Possible Cause: • Ribbon cartridge have been stored improperly or is damaged. Solution: • Change ribbon cartridge and print again. Possible Cause: • Cards may not meet specifications Solution: • Use a different supply of cards. Possible Cause: • Contrast and/or Intensity may be set to values which are too high. Solution: • Adjust Contrast and/or Intensity values in software.
Troubleshooting Troubleshooting the Ethernet Connection and Adapter Possible Cause: • Cards may not meet specifications. Solution: • Use a different supply of cards. Possible Cause: • Dust or embedded contamination inside the printer and/or dirty Cleaning Roller. Solution: • • Clean the Print Head. Replace Cleaning Roller. Example • No printing on the card. Possible Cause: • Ribbon cartridge may not be installed in the printer. Solution: • Check for ribbon cartridge in the printer.
Troubleshooting Troubleshooting the Ethernet Connection and Adapter Ethernet Adapter Status Indicator A bi-color Status Indicator displays the operational status of the Ethernet Adapter.The following conditions might occur: 1. During normal operation, the LED is solid green for more than 30 seconds. This indicates all the hardware is functioning properly and the Ethernet Adapter has detected the presence of the network.
Troubleshooting Troubleshooting the Ethernet Connection and Adapter Network Status/Activity Indicator A bi-color Status/Activity LED indicates network speed, established link, and network activity. 1. If the LED is off, no link was established. 2. If the LED is solid green, a 100Base link is established. 3. If the LED is flashing green, a 100Base link is established and network activity has been detected. 4. If the LED is solid orange, a 10Base link is established. 5.
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7 Technical Specifications General • Load-N-GoTM drop-in ribbon cartridge • 16-digit LCD display • Windows® drivers for 2000 and XP • Color dye sublimation or monochrome thermal transfer printing • 300 dpi (11.
Technical Specifications Ribbon Cartridges • Load-N-GoTM ribbon cartridge with integrated card-cleaning roller • i Series technology featuring contact-chip-based ribbon detection • YMCKO: 200 cards/cartridge • Monochrome: 1000 cards/cartridge in black or blue; 850 cards/cartridge white • USB 1.1 (cable included) • USB 1.1 and built-in Ethernet (optional) • Width: 7.9 in (201mm) • Depth: 12.9 in (328mm) • Height: 8.5 in (216mm) • Weight: 9.5 lbs (4.
Technical Specifications Card Dimensions Card Dimensions ISO standard dimensions for plain card 2.125 ± 0.002in (53.98 ± 0.050mm) 980504-07-01 Radius 0.125in (3.18mm) 3.375 ± 0.010in (85.72 ± 0.25mm) 0.009 ~ 0.034in (0.23 ~ 0.84mm) ISO standard dimensions for magnetic stripe card 0.623in (15.82mm) min 980504-07-02 0.218in (5.54mm) max MAGNETIC STRIPE 0~0.115 in (2.92 mm) 0~0.115in (2.92mm) 980590-001 Rev.
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Appendix A Magnetic Card Encoder Magnetic Card Stripe Encoder This section contains information on the additional operations of the P100i Printers with Magnetic Card Stripe Encoder. Introduction Operation and maintenance requirements for the P100i Printer with the optional magnetic card stripe encoder. The magnetic encoder can be set for either high or low coercivity. 980590-001 Rev.
Magnetic Card Encoder Introduction Media Loading Orientation Caution • ONLY USE cards that comply with ISO 7810 & 7811 standards for magnetic stripe cards. The magnetic stripe must be flush to the surface of the card to work properly. Never use cards which have taped-on magnetic stripes. The magnetic encoder is a factory installed item with the read/write head positioned below or above the card path, available with HiCo or LoCo encoding.
Magnetic Card Encoder Introduction ISO Standard Encoding Track # Field Separator Track Density Valid Characters # of characters Alphanumeri c (ASCII 20~95†) Numeric (ASCII 48~62) Numeric (ASCII 48~62) 79‡ 1 ^ 210 BPI* 2 = 75 BPI* 3 = 210 BPI* 40‡ 107‡ *Bits per inch †Except the “?” character ‡Including Start, Stop, and LRC characters. Also note that these 3 characters areautomatically managed by the magnetic encoder according to the ISO Standard Norms.
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Appendix B Connecting to a Network Card printers can be connected to an Ethernet network in three ways. Printer Sharing In printer sharing, the printer is connected locally to the host computer and configured to be shared to other client computers. Client computers connect to the printer over the network through the host computer. 980590-001 Rev.
Connecting to a Network External Print Server External Print Server A stand alone device that acts as a server on the network specifically for receiving print jobs and passing them to the printer. Client computers connect to the print server over a network. Internal Print Server Similar to an external print server, except the print server is integrated into the printer. This removes the need for a separate power supply and separate device drivers. This is the simplest way to network a printer.
Appendix C Smart Card Contact Station This section contains information on the additional operations of a P100i Printer equipped with the optional Smart Card Contact Station. Introduction Smart Cards can have a built-in microcomputer and/or memory to store fingerprints, voice recognition patterns, medical records, and other such data. The printer may be equipped with an optional contact station for programming Smart Cards (ISO 7816).
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Appendix D Worldwide Sales & Support Sales and Support Locations North America: Zebra Technologies Card Printer Solutions 1001 Flynn Road Camarillo, CA 93012-8706 USA Phone: + 1 (805) 579 1800 Fax: + 1 (805) 579 1808 Toll free in US: (800) 452-4056 e-mail: cards@zebra.
Worldwide Sales & Support Website Asia Pacific: Zebra Technologies Card Printer Solutions 120 Robinson Road #06-01 Parakou Building Singapore 068913 Phone: + 65 6858 0722 Fax: + 65 6885 0836 e-mail: asiasales@zebra.com Latin America: Zebra Technologies Card Printer Solutions 9800 NW 41st Street, Suite 220 Doral, FL 33178 USA Phone: + 1 (305) 558 3100 Fax: + 1 (305) 558-8485 e-mail: latinsales@zebra.com Website www.zebracard.com 62 P100i User’s Manual 980590-001 Rev.
