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QRG.fm Page 2 Friday, October 14, 2011 3:24 PM 2 MPM-100 AR Y Motorola reserves the right to make changes to any product to improve reliability, function, or design. Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
QRG.fm Page 3 Friday, October 14, 2011 3:24 PM Quick Reference Guide 3 Introduction Y This Quick Reference Guide explains how to setup, use and maintain the MPM-100 Mobile Payment Module. Unpacking PR EL IM IN AR Carefully remove all protective material from around the device and save the shipping container for later storage and shipping. Verify that you received all equipment listed below: • MPM-100 • Lithium-ion battery (2400 mAh) • Battery door • Quick Start Guide.
QRG.fm Page 4 Friday, October 14, 2011 3:24 PM 4 MPM-100 Features Contactless Notification LEDs Bluetooth MAC Address Bar Code IN Display AR Keypad Y Contactless Area USB Port IM Mag Stripe Slot EL Charging Contacts Smart Card Slot PR LED State Battery Door Bluetooth LED Power LED Power Button Description Contactless Notification LEDs On During a Contactless transaction, LEDs light from left to right indicating transaction is in process.
QRG.fm Page 5 Friday, October 14, 2011 3:24 PM Quick Reference Guide 5 Description Slow Flashing Red Battery voltage is very low. Slow Flashing Orange Battery is charging. Solid Orange A charging timer fault occurred. Solid Green FIrmware upgrade in process. AR Battery voltage is low. Y LED State Fast Flashing Red Bluetooth Active SPP connection with mobile device. Double Blue Flash After a power on, the MPM-100 is resuming pair relationship with mobile device.
QRG.fm Page 6 Friday, October 14, 2011 3:24 PM 6 MPM-100 Getting Started Y To start using the MPM-100, install one or two Security Access Module (SAM) cards (if required), install the battery and then charge the MPM-100. Installing SAM Cards 3. 4. 5. 6. 7. 8. PR EL IM IN To install a SAM card: 1. Place the MPM face-down on a flat surface. 2. Lift the manufacturing label. AR NOTE An SAM card is not required for all applications. If using one SAM card, place the card in either holder.
QRG.fm Page 7 Friday, October 14, 2011 3:24 PM Quick Reference Guide 7 Installing the Battery AR Y 1. Place the battery, contacts first, into the battery compartment. IN Contacts PR EL IM 2. Ensure that the battery is laying flat in the compartment. 3. Align the battery door with the battery compartment. 4. Secure the battery door to the MPM-100 using four screws.
QRG.fm Page 8 Friday, October 14, 2011 3:24 PM 8 MPM-100 Charging the MPM-100 Using Cradle PR EL IM IN AR Y Place the MPM-100 into a slot in the cradle. Ensure that the MPM-100 is seated properly. Failure to do so can cause the MPM-100 to not charge properly. The MPM-100 Power LED indicates that the MPM-100 is charging. Using USB Cable or Power Supply To charge the MPM-100 using a USB cable: 1. Connect the micro USB A connector of the USB cable to the USB port on the MPM-100. 2.
QRG.fm Page 9 Friday, October 14, 2011 3:24 PM 9 Turning On / Off IM IN AR Y Quick Reference Guide EL To turn on the MPM, press and hold the Power button until Verix Terminal Manager2 appears on the display. To turn off the MPM press and hold either the Power button or the Cancel key until SHUTTING DOWN appears on the display. PR Bluetooth Communication To use the MPM-100 with a mobile device, pair the mobile device and the MPM.
QRG.fm Page 10 Friday, October 14, 2011 3:24 PM On the mobile device, enable Bluetooth. Turn on the MPM-100. The Bluetooth LED flashes blue. On the mobile device, perform a Bluetooth discovery. Select the MPM-100 (VFI-PWN-sRDA-xx). Enter PIN (0000). Complete connection. Magnetic Stripe Transactions AR 1. 2. 3. 4. 5. 6. MPM-100 Y 10 IN NOTE Credit and debit transactions will not function without an encryption key injected or if a tamper event occurs.
QRG.fm Page 11 Friday, October 14, 2011 3:24 PM Quick Reference Guide 11 Smart Card Transactions Y NOTE Credit and debit transactions will not function without an encryption key injected or if a tamper event occurs. IM IN AR Launch a transaction application on the mobile device and initiate a credit or debit transaction. Hand the MPM-100 to the customer. The customer inserts the Smart card into the slot, orienting the card with the contacts facing down and toward the back of the MPM-100.
QRG.fm Page 12 Friday, October 14, 2011 3:24 PM 12 MPM-100 Troubleshooting Symptom Cause Action Battery not charged. Fully charge the MPM-100. MPM-100 display does not show correct or readable information. Battery not charged. Recharge the battery. System error. Turn the MPM-100 off and then on. If problem still occurs, contact support. Display is blank. Battery not charged. AR Recharge the battery. Turn the MPM-100 off and then on. If problem still occurs, contact support.
QRG.fm Page 13 Friday, October 14, 2011 3:24 PM Quick Reference Guide 13 Cleaning Never use thinner, trichloroethylene, or ketone-based solvents – they may cause deterioration of plastic or rubber parts. AR CAUTION Y To clean the MPM-100, use a clean cloth slightly dampened with water and a drop or two of mild soap. For stubborn stains, use alcohol or an alcohol-based cleaner. Do not spray cleaners or other solutions directly onto the keypad or device display.
QRG.fm Page 14 Friday, October 14, 2011 3:24 PM 14 MPM-100 Only use Motorola approved and UL Listed accessories, battery packs and battery chargers. Y CAUTION Declared maximum operating temperature 50ºC. Bluetooth® Wireless Technology AR Do NOT attempt to charge damp/wet mobile devices or batteries. All components must be dry before connecting to an external power source. IN This is an approved Bluetooth® product. For more information or to view End Product Listing, please visit https://www.
QRG.fm Page 15 Friday, October 14, 2011 3:24 PM Quick Reference Guide Reduce or eliminate direct pressure Provide adjustable workstations Provide adequate clearance Provide a suitable working environment Improve work procedures. Y • • • • • 15 AR Vehicle Installation PR EL IM IN RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles (including safety systems). Check with the manufacturer or its representative regarding your vehicle.
QRG.fm Page 16 Friday, October 14, 2011 3:24 PM 16 MPM-100 Warnings for Use of Wireless Devices Y Please observe all warning notices with regard to the usage of wireless devices. Potentially Hazardous Atmospheres - Vehicles Use AR You are reminded of the need to observe restrictions on the use of radio devices in fuel depots, chemical plants etc.
QRG.fm Page 17 Friday, October 14, 2011 3:24 PM Quick Reference Guide 17 Other Medical Devices Y Please consult your physician or the manufacturer of the medical device, to determine if the operation of your wireless product may interfere with the medical device. AR RF Exposure Guidelines Safety Information Reducing RF Exposure - Use Properly Only operate the device in accordance with the instructions supplied.
QRG.fm Page 18 Friday, October 14, 2011 3:24 PM 18 MPM-100 Power Supply AR Y Use ONLY a LISTED Motorola, Verifone's direct plug-in power supply (5 VDC, 1 A), marked Class 2 or LPS (IEC60950-1, SELV). Type no.: • PWR087-002-01-A with USA type for USA and Canada • PWR087-002-02-A with EU type for France and Italy • PWR087-002-03-A with UK type for UK. Use of alternative Power Supply will invalidate any approvals given to this unit and may be dangerous.
QRG.fm Page 19 Friday, October 14, 2011 3:24 PM Quick Reference Guide 19 Battery Safety Guidelines • • • • • • • • • • • Y AR IN • IM • EL • • • The area in which the units are charged should be clear of debris and combustible materials or chemicals. Particular care should be taken where the device is charged in a non commercial environment. Follow battery usage, storage, and charging guidelines found in the user's guide. Improper battery use may result in a fire, explosion, or other hazard.
MPM-100 QRG.fm Page 20 Friday, October 14, 2011 3:24 PM Radio Frequency Interference Requirements - FCC IN AR Y Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
QRG.fm Page 21 Friday, October 14, 2011 3:24 PM Quick Reference Guide 21 Statement of Compliance Y Motorola hereby, declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A Declaration of Conformity may be obtained from http://www.motorola.com/doc. AR Waste Electrical and Electronic Equipment (WEEE) PR EL IM IN (QJOLVK )RU (8 &XVWRPHUV $OO SURGXFWV DW WKH HQG RI WKHLU OLIH PXVW EH UHWXUQHG WR 0RWRUROD IRU UHF\FOLQJ )RU
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EL IM IN AR Y QRG.fm Page 24 Friday, October 14, 2011 3:24 PM PR Motorola Solutions, Inc. 1301 E. Algonquin Rd. Schaumburg, IL 60196-1078, U.S.A. http://www.motorolasolutions.com MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2011 Motorola Solutions, Inc. All Rights Reserved. 72-157531-01 Rev.