User's Manual

49
QLn Series User Guide
more information.)
To terminate the Communications Diagnostics Mode and re-
turn the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Contacting Technical Support
If the printer fails to print the configuration label, or you en-
counter problems not covered in the Troubleshooting Guide,
contact Zebra Technical Support. Technical Support ad-
dresses and phone numbers for your area can be found in
Appendix D of this manual. You will need to supply the fol-
lowing information:
• Model number and type (e.g. QLn320)
• Unit serial number (Found on the large label on the back of the
printer, also found in the configuration label printout.
• Product Configuration Code (PCC) (15 digit number found on the
label on the back of the unit)