UMAN-QLP-002 rev.
Table of Contents Proprietary Statements............................................................... 4 Document Conventions............................................................... 6 Introduction to the QL Plus™ Series........................................... 7 Unpacking and Inspection................................................................ 7 Reporting Damage............................................................................ 7 QL 220 Plus Overview ..............................
General Cleaning Instructions........................................................ 53 QL 220 Plus Cleaning................................................................................54 QL 320 Plus Cleaning................................................................................56 QL 420 Plus Cleaning................................................................................58 Troubleshooting..........................................................................
Proprietary Statements This manual contains proprietary information of Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
Agency Approvals and Regulatory Information • Design certified by CSA • Canadian STD RSS-210 • EN60950: 2000 Safety Standard • C-Tick (Australia) Liability Disclaimer • FCC part 15 • EN55024:1998 European Immunity Standard • NOM/NYCE (Mexico) • EN55022:1998 Class B European Electromagnetic Radiation Standard Inasmuch as every effort has been made to supply accurate information in this manual, Zebra Technologies Corporation is not liable for any erroneous information or omissions.
Document Conventions The following conventions are used throughout this document to convey certain information: Cautions, Important, and Note Caution • Warns you of the potential for electrostatic discharge. Caution • Warns you of a potential electric shock situation. Caution • Warns you of a situation where excessive heat could cause a burn Caution • Advises you that failure to take or avoid a specific action could result in physical harm to you.
Introduction to the QL Plus™ Series Thank you for choosing one of our Zebra® QL Plus series Mobile Printers. These rugged printers are sure to become productive and efficient additions to your workplace thanks to their innovative design. Because they are made by Zebra Technologies, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you the information you will need to operate QL Plus series printers.
QL 220 Plus Overview Figure 1: QL 220 Plus 1 2 12 11 3 10 9 4 8 5 6 7 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.
QL 320 Plus Overview Figure 1B: QL 320 Plus 1 2 12 3 17 4 16 5 11 6 10 7 9 8 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17.
QL 420 Plus Overview Figure 1C: QL 420 Plus 1 3 2 3 14 4 13 12 5 6 7 11 8 9 10 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19.
Getting Ready to Print Battery Installing the Battery Important • Batteries are shipped partially charged. Remove protective shrink-wrap and labels from new battery packs prior to use. 1. Rotate the belt clip to allow access to the battery compartment. 2. Insert the battery into the printer as shown in Figure 2. 3. Rock the battery into the printer as shown until it locks in place.
Charging the Battery with the LI72 Charger Figure 3: LI72 Single Charger LI72 Charger Battery Pack Charger Jack Figure 4: LI72 Single Charger Types Yellow Charging Trickle Charging Fault Condition LI72 2-Wire Charger LI72 3-Wire Charger 12 QL Plus Series User Guide Green
The LI72 is a wall mounted fast charger with universal 110 to 230, 50-60 Hz. VAC input. Multiple A.C. plug configurations comply with most international standards. This charger is intended for use with Lithium Ion (Li-ion) batteries. QL series printers only utilize Li-ion batteries. The LI72 is supplied in two variations: a two wire version and a three-wire version. The three-wire version offers more intelligent charging features and is used with more-recently produced printers..
Charging Battery Packs with the LI72 Three-Wire Version Plug the LI72 into the appropriate A.C. wall receptacle, and then insert the charge cable into the battery pack charger jack. The yellow/green charge indicator LED will indicate the status of the charger as per the following table. Do not charge batteries with the three-wire LI72 model while printing. Attempting to print while charging can result in improperly charged batteries.
Model UCLI72-4 Quad Charger Figure 5: Quad Charger Power Supply 1. Slide Battery Pack into Charger bay 2. Rock Battery Pack into place Fast Faul t Char ge Full Char ge Read y Fast Faul t Char ge Full Char ge Read y Fast Faul t Char ge Full Char ge Read Amber Indicator y Fast Faul Char ge t Powe Charger Bay Green Indicator Full Char ge Read y r Power Indicator The UCLI72-4 Quad Charger is designed to charge up to four QL series battery packs simultaneously.
rectly under the battery being charged will turn on if the battery is properly inserted. The indicators under the battery will allow you to monitor the charging process per the table below: Amber Green On Battery Status Off Charging On Flashing 80% charged (O.K. to use) Off On Completely Charged Flashing Off Fault Important • A fault condition is caused by a problem with the battery. The charger may indicate a fault because the battery is too hot or cold to charge reliably.
Battery Safety Caution • Avoid accidental short circuiting of any battery. Allowing battery terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Important • Always refer to the Important Safety Information data sheet shipped with each printer and the Technical Bulletin shipped with each battery pack. These documents detail procedures to ensure maximum reliability and safety while using this printer.
Loading the Media You can operate QL Plus printers in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. QL 420 Plus and QL 220 Plus Printers 1. Open the printer: Refer to Figure 6 (QL 420 shown). • Press the latch release button on the side of the printer as shown at “1” below.
QL 320 Plus Printers 1A. Open the printer: Refer to Figure 6a. • Rotate the latch release levers on each side of the printer as shown at “1” below. The latch assembly will flip open automatically as shown at “2”. • Rotate the Media Cover back as shown at “3”, exposing the media compartment and the adjustable media supports.
All models 2. Load the media: Loading media from an internal supply. Refer to Figure 7. • Grasp the media supports where shown and pull them apart. Insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Figure 7: Loading Media (All Models) Media Roll Note direction media pulls off the roll.
QL 420 Plus Printers Only 2A. Load the media from an external supply: The QL 420 Plus has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. Refer to Figure 8. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.
nal supply through the rear feed slot, between the media guides and up through the media compartment as shown. Make sure the side of the media you will be printing on faces the print head. 3. Close the Media Cover: Refer to Figure 9. • If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”.
Operator Controls QL Plus printers are available with one of two possible control panels. The keypad control panel is detailed below and in Figure 10. The optional LCD control panel (Figure 11) allows easy display and selection of many printer functions as detailed on following pages. Keypad Control Panel The keypad control panel has three control buttons and two multipurpose indicators. • The Power Button turns the printer on and off.
• Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission. • A steadily lit yellow LED indicates an error condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Figure 10: Standard Control Panel Yellow LED Steady Light indicates error condition: out of media or media cover not closed.
LCD Control Panel The optional LCD control panel has buttons for the power on/off and media feed functions just as in the standard control panel. It also has two keys which allow navigation and selection of menu options affecting printer functions. The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.
or Indicates Bluetooth communications status. A “bulb” icon appears on earlier printers; the “Bluetooth” icon ( ) will appear on the most recent QL Plus series displays This icon will either be on to indicate a Bluetooth connection, or off. These icons appear only on printers with the Bluetooth wireless option installed. Indicates that the printer is connected to a radio network via 802.11b/g protocols. It remains on with a valid connection. If the icon is off, there is no connection to a radio network.
Function Extended LCD Functions Default setting Sensor Type Bar Baud Rate 19200 Scroll & Select Options Bar Gap 9600 19200 32400 Data Bits 8 WLAN ID* Factory Set Value Label Top 000 Left Position 000 LCD Contrast 0 7 8 N/A Increase (+120 dots Decrease (-120 dots max.) Increase (+120 dots max.) Decrease (-120 dots max.) Increase Decrease 60 sec. 5 min. No-activity time-out* 60 sec. 10 min. 30 min Custom Tear-off Position 00 Media Type Label Increase (+120 dots max.
Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3.
Cable Communication Caution • The printer should be turned off before connecting or disconnecting a communications cable. All QL Plus series printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal and your model printer. RS-232C Communications The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the printer. QL Plus model printers also have a USB port.
the cable must be plugged into the host terminal as shown in Figure 12, or to a serial or USB port on a computer (Figure 13.) The QL Plus series is configured with the USB Open HCI interface driver allowing it to communicate with Windows® based devices. USB drivers are included in the Zebra Universal Driver which can be downloaded from the Zebra Web site. Other terminals or communications devices may require the installation of special drivers to use the USB connection.
If you have a printer equipped with the Kickstand option, you must first remove the belt clip retainer as shown in Figure 15, retaining the two screws holding the retainer to the lower cover. Arrange the communications cable in a broad loop as detailed above, and capture it in the strain relief feature on the bottom of the belt clip retainer. Then re-secure the belt clip retainer to the bottom cover of the printer.
IR Communications Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. Printers with the IR option conform to the IrDA communications protocol. IR functions are disabled if a communications cable is plugged into the printer. Ensure that there is a direct line of sight between the printer and the terminal that will be sending data.
Wireless Communications with Bluetooth™ “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies. This limits the range of a Bluetooth device to about 10 meters (32 feet). Both the printer and the device it communicates with must follow the Bluetooth standard.
WLAN Overview QL Plus printers can be equipped with radios using the industry standard 802.11 protocols. They will have the FCC ID number on the serial number label on the back of the unit. • QL Plus series Wireless Network Printers with the Zebra 802.11g WLAN radio module can be identified by the text “Wireless Network Printer” and FCC ID: I28MD-ZLAN11G on the serial number label on the back of the printer. • QL 220 and QL 420 Plus printers can be configured with both an 802.
Refer to Appendix F for tips on downloading the Label Vista application from Zebra’s Web site. QL series printers with an optional memory upgrade can support an interpreter for ZPL II®, or EPL programming languages. QL Plus series printers also have interpreters for ZPL II® or EPL programming languages included as a standard part of their operating system. If you plan to use ZPL II or EPL, refer to the appropriate Programming Guides which are also available on-line from Zebra’s Web site at www.zebra.
Radio Regulatory Information Zebra Bluetooth Radio QL+ZBR3 Caution • Exposure to Radio Frequency Radiation. The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner.
Zebra Bluetooth Radio 2.0 QL+ZBR4 Caution • Exposure to Radio Frequency Radiation. The radiated output power of this internal Bluetooth radio is far below the FCC radio frequency exposure limits. The internal Bluetooth radio operates within guidelines found in radio frequency safety standards and recommendations. Do not use the printer in an unauthorized manner. Note • The following section only applies when the QL+ZBR4 (FCC ID: TBD) Bluetooth Radio 2.0 is installed in a QL Plus series printer.
WLAN Module Using 802.11b CF Radio (North America) The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-RW4137) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time).
WLAN Module Using 802.11b CF Radio (Asia & EU Countries) The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: H9PLA4137) is installed in a QL Plus series printer. Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN55022:1998 European Immunity Standard • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.6.1 (2004-11) Technical requirements for spread-spectrum radio equipment • EN 301 489-1/-17 V1.5.1/1.2.1 (2003-12) -17 v1.2.
Zebra 802.11b WLAN Radio Module The following section only applies when the Zebra 802.11b WLAN radio module (With FCC ID: I28MD-ZLAN11B) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time).
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN55022:1998 European Immunity Standard • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.6.1 (2004-11) Technical requirements for spread-spectrum radio equipment • EN 301 489-1/-17 V1.5.1/1.2.1 (2003-12) -17 v1.2.
WLAN Module Using 802.11g Radio The following section only applies when the 802.11g WLAN module (With FCC ID: I28MD-ZLAN11G) is installed in a QL Plus series printer (note that only one of the radio options can be installed in the printer at one time). Other than conditions specified elsewhere in this manual, only one of the radio options can be installed in the printer at one time and the antenna used for these transmitters must not be co-located or must not operate in conjunction with any other antenna.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN55022:1998 European Immunity Standard • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.
Compact Flash (802.11b) and Bluetooth Co-located Radio Modules The following section only applies when the CF (Compact Flash) WLAN module ( FCC ID: H9PLA4137) and Bluetooth module (FCC ID: I28MD-BTC2TY4) are installed in a QL 220 Plus or QL 420 Plus printer. This colocated radio configuration has demonstrated compliance to FCC regulations. The FCC ID numbers are on the serial number label on the back of the printer and can be read with the module installed.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/5/EC: • EN55022:1998 European Immunity Standard • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.
Using the Accessories Belt Clip Refer to Figure 17. All QL Plus printers are have a belt clip installed as a standard feature. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. The retainer for the Belt Clip has a strain relief feature which can be used with the communications cable. Refer to the section on Connecting the Printer.
Kickstand Refer to Figure 18 . The Kickstand option allows users to use the printer on a desktop. To use the optional Kickstand: Flip the Kickstand on the back of the printer open until you feel a slight detent. The printer will now sit at approximately a 30º to 45° angle on a desktop depending on the printer model. The retainer for the Kickstand has strain relief features which can be used with the communications cable. Refer to the section on Connecting the Printer.
Desk Stand Refer to Figure 19. To use the Desk Stand: Slide the printer onto the Desk Stand. The printer’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the Stand. Holes are provided to permanently attach the Desk Stand to the work surface. Charger and data I/O cables may be plugged into the printer in the usual manner.
Adjustable Shoulder Strap Refer to Figure 20 if your printer is equipped for the shoulder strap option. Snap each end of the shoulder strap into the “D” rings in the top of the printer. Hold the buckle and pull the strap as shown below until you achieve the desired length.
Carrying Strap Refer to Figures 21 and 21a. There are two varieties of carrying strap. One of them clips onto the printer’s “D” rings as does the shoulder strap, and the other is secured to the printer permanently with loops in the strap secured by sleeves captured between the printer’s upper and lower covers. Either strap provides the user with a convenient and secure method of carrying the printer.
Preventive Maintenance Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Do not charge the battery when the temperature exceeds 113° F (45° C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Use the correct media for your printing requirements. An authorized Zebra re-seller can help you determine the optimum media for your application.
General Cleaning Instructions Caution • Avoid possible personal injury or damage to the printer: never insert any pointed or sharp objects into the printer. Always turn the printer off before performing any cleaning procedures. Use care when working near the tear bar. The edges are very sharp. Caution • The printhead can be very hot after prolonged printing. Allow it to cool off before attempting any cleaning procedures.
QL 220 Plus Cleaning Area Method Printhead (Figure 22) Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Platen Roller (Figure 22) Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab. Platen Roller (Figure 22a) Units with linerless platens: Rotate platen & clean bearing points only.
Label Presence Sensor Peeler Rollers Tear Bar Printhead Elements Peeler Bar Gap Sensor Bar Sensor Platen surface Figure 22: Cleaning the QL 220 Plus Bearing Points Linerless Platens only Support Disks, Inner surfaces on both sides. Scraper Linerless units only Linerless units only.
QL 320 Plus Cleaning Area Printhead (Figure 23) Platen Roller (Figure 23) Method Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Peeler Bar Rollers Label Presence Sensor Located under “EZ-Peel” Peeler Tear Bar Printhead Elements Bearing Points Linerless Platens only Gap Sensor Peeler Bar or Scraper Scraper used on units with linerless platens only. Bar Sensor Platen surface Avoid using alcohol on linerless platen surface Figure 23: Cleaning the QL 320 Plus 57 QL Plus Series User Guide Media Disks, Inner surfaces on both sides. Units with linerless platens only.
QL 420 Plus Cleaning Area Printhead (Figure 24) Platen Roller (Figure 24) Method Use the supplied cleaning pen or 70% isopropyl alcohol on a cotton swab to clean the print elements from end to end (the print elements are located in the thin gray line on the printhead). Rotate the platen roller and clean it thoroughly with the cleaning pen or 70% isopropyl alcohol and a cotton swab.
Label Presence Sensor Peeler Bar Rollers Tear Bar Printhead Elements Bearing Points Linerless Platens only Gap Sensor Peeler Bar or Scraper Edge Guides, Inner surfaces on both sides. Scraper used on units with linerless platens only. Media Roller Units with linerless platens only.
Troubleshooting Figure 25 QL Plus Control Panels Green LED Yellow LED Keypad Control Panel Status icons LCD Control Panel Keypad Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Keypad Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Green LED Yellow LED Steady Off Indication Normal Operation, and/or RF Link established Ref.
LCD Control Panel Indicators The top of the display shows several icons which indicate the status of various printer functions. Check the indicator status, then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Icon Status Indication On Bluetooth Link established Off No Bluetooth Link On Bluetooth link established Off No Bluetooth link Ref. to Topic # n/a 6 n/a 6 Flashing Transmitting/Receiving data n/a On 802.11b/g RF Link established n/a Off No 802.
Troubleshooting Topics 1. No power • Check that battery is installed properly. • Recharge or replace battery as necessary. Always dispose of batteries properly. Refer to Appendix E for more information on proper battery disposal. 2. Media does not feed: • Be sure print head is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor: Ensure most recently printed label is removed. Also ensure label sensor is not blocked. 3.
8. Yellow error light or flashing: • No application or application corrupted: reload program. • If using wireless communications: flashing indicator is normal while data is being transmitted or received. 9. Yellow error light always on, or flashing: • Check that media is loaded and that the print head is closed and securely latched. 10. Skips labels: • Check media for top of form sense mark or label gap. • Check that the maximum print field has not been exceeded on label.
Troubleshooting Tests Printing a Configuration Label To print out a listing of the printer’s current configuration follow these steps: 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back). 2. Press and hold the Feed Button. 3. Press and release the Power button and keep the Feed button pressed. When printing starts, release the Feed button. Refer to Figure 26 for sample configuration printouts.
To terminate the Communications Diagnostics Mode and return the printer to normal operations: 1. Turn the printer OFF. 2. Wait 5 seconds. 3. Turn the printer ON. Contacting Technical Support If the printer fails to print the configuration label, or you encounter problems not covered in the Troubleshooting Guide, contact Zebra Technical Support. Technical Support addresses and phone numbers for your area can be found in Appendix D of this manual.
Print Head Test Identifies Printer as a QL Plus series End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume This unit has a 802.11b radio option installed.
Peripherals installed: In this example the LCD display option is installed.
Files Loaded in Printer Memory (will include Pre-scaled or Scalable Fonts) EPL and ZPL emulation is standard on QL Plus series Figure 26b: QL Plus Configuration Label Example (continued) 68 QL Plus Series User Guide
Specifications Note.- Printer specifications are subject to change without notice. Printing Specifications Pa Parameter QL 220 Plus QL 320 Plus QL 420 Plus Print Width Up to 1.89 in. (48 mm) Up to 2.9 in. (71.2 mm) Up to 4.09 in. (103.8 mm) Print Speed 3 in./second (76.2 mm/second) 4 in./second (101.6 mm/second) 3 in./second (76.2 mm/second) Distance from Print Element to Top of Form 0.445 in. (11.3 mm) 89 dots 0.571 in. (14.5 mm) 116 dots 0.571 in. (14.
Label Specifications Parameter Label or Tag Width Max. Label/ Tag Length (w/std. memory) QL220 Plus QL 320 Plus 0.75 in. to 2.12 in. (16 to 53.8 mm) 1.5 in. to 3.1 in. (38.1 to 78.4 mm) 2 in. to 4.1 in. (50.8 to 104.1 mm) QL 420 Plus 20 in. (508 mm) 16 in. (406.4 mm) 20 in. (508 mm) Inter-label Gap. 0.08 in. to 0.16 in. (.12 in. preferred) (2 mm to 4 mm, 3 mm preferred) Label Thickness 0.0025 in to 0.0065 in (0.064 mm to .165 mm) Tag Thickness Max. Label Roll dia. 0.0060 in. (0.
Font and Bar Code Specifications Standard Fonts 25 bit-mapped fonts; 1 scalable font (CG Trimvirate Bold Condensed*) Downloadable optional bit-mapped & scalable fonts via Label Vista software.
Communications Ports RS-232C Pin# Signal Name Type Description 1 RXD input Receive Data 2 TXD output Transmit Data 3 CTS input Clear To Send from host 4 RTS output Request To Send set high when printer is ready to accept a command or data 5 GND 6 NC 7 DSR input Data Set Ready: low to high transition turns printer on, high to low transition turns printer off (if enabled) 8 DTR output Data Terminal Ready: set high when printer is on.
USB Pin Pin # Signal Name Type Description 1 VBUS - USB Bus Power 2 USB - bi-directional I/O signals 3 USB + bi-directional I/O signals 4 USB_ID - Identifies A/B connector 5 Return Ground 1 5 Figure 28: USB Communications Port Physical, Environmental and Electrical Specifications Parameter Weight w/ battery,excluding media & wireless options. Temperature Relative Humidity Battery QL 220 Plus QL 320 Plus QL 420 Plus 1.1 lbs. (0.50 kg. ) 1.65 lbs. (0.75 kg.) 2.0 lbs. (0.9 kg.
3.61 in. 91.7 mm 2.96 in. 75.2 mm 7.15 in. 181.6 mm 7.52 in. 191.0 mm 3.57 in. 90.
3.18 in. [80.7 mm] 8.27 in. [210 mm] 4.67 in. [118.7 mm] 3.9 in. [100.2 mm] 8.16 in. [207.4 mm] 1.56 in. [39.7 mm] 2.80 in. [71.1 mm] (3x) #8-32 1.18 in.[30.0 mm] Figure 30: QL 320 Plus Overall Dimensions 1. Belt Clip must be removed to use all three mounting holes on the bottom of the QL 320 Plus.
8.20 in. [208 mm] 3.0 in. [76.2 mm] 6.1 in. [154.9 mm] 3.5 in. [89 mm] 0.38 in. [9.65 mm] 1.63 in. [41.4 mm] 4.7 in. [119.3 mm] 7.8 in. [198.0 mm] 1.26 in. [32.0 mm] 0.79 in. [20.0 mm] 3.05 in. [77.5 mm] 4.98 in. [126.5 mm] 3.83 in. [97.3 mm] 2.26 in [57.4 mm] (4x) #8-32 3.53 in. [89.7 mm] 3.57 in. [90.7 mm] Figure 31: QL 420 Plus Overall Dimensions 76 QL Plus Series User Guide 0.74 in. [18.
QL Plus Series Accessories Description Adjustable shoulder strap Carrying Strap Protective soft case Extra battery packs Desk Stand Kickstand QL 220 Plus QL 320 Plus QL 420 Plus • • • • • • • • • • • • • • • • • • Handi-Mount articulated arm and mounting plate • Model MM Q4 Vehicular Mount w/ external fanfold media storage • Model RCLI-DC Mobile Chargers-DC-DC run/charge units (input ranges from 12 to 60 VDC) • • • Model RCLI-AC- AC run/charge unit (100 to 240 VAC input) • • • Model LI72-
Appendix A Interface Cables RS232 Cables Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal Computer) This part is also available as a coiled cable under Part Number BL15063-1. Pin 9 PC Signals (TXD) (RXD) (RTS) Pin 1 (CTS) (GND) DB-9 Pin (DTR) Female Plug (DSR) (to P.C.) Shield Printer Signals (RXD) (TXD) (CTS) (RTS) (GND) (DSR) (DTR) Shield 3 2 7 8 5 4 6 1 2 3 4 5 7 8 7 6 3 5 8 1 2 www.zebra.
More Interface Cables Contact the Factory or your Zebra Sales Representative for more information on interface cables to most major manufacturer’s data terminals. You may also vist the Zebra Web site at: www.zebra.
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g. QL 420 Plus) • Unit serial number (refer to figure on opposite page) • Product Configuration Code (PCC) (refer to figure on following page)) In the Americas contact Regional Headquarters Technical Support Customer Service Dept. Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.S.
Appendix D (continued) Serial and PCC Number Locations for QL Plus Series Printers Serial Number Barcode PCC Barcode QL320 Plus QL 220 Plus Serial Number Barcode PCC Barcode QL 420 Plus 82 QL Plus Series User Guide
Appendix E Battery Disposal The EPA certified RBRC® Battery Recycling Seal on the Lithium-Ion (Li-Ion) battery supplied with your printer indicates Zebra Technologies Corporation is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada.
Appendix F Using zebra.com The following examples use the search functions on Zebra’s Web site for finding specific documents . Example1: Find the Mobile Printer WIreless Configuration Guide. Go to www.zebra.com/manuals. Select as a manual type “Networking Manual” then click on “Submit”. Select manual type Click on “SUBMIT” At the resulting screen, select Wireless Mobile as the networking type. Then select the desired language.
Example 2: Find the Label Vista Download page: Go to www.zebra.com/software and select “Label Vista”, then click “Submit”.
Index A Bluetooth radio 36,37 Compact Flash 802.11b 40 Zebra 802.11b WLAN 42 Zebra 802.
S Software 34 Specifications Font/bar Code 71 Label 70 Memory/communications 69 Physical 73 printing 69 T Troubleshooting Communications Diagnostics Mode 64 Keypad control panel indicators 60 LCD control panel indicators 61 Troubleshooting tests 64 printing a configuration label 28,64 QL Plus configuration label example 66 Troubleshooting Topics 62 W Wireless communications Bluetooth™ radio 33,34 dual radio configuration 34 Infrared (IrDA) 32 Local Area Network 23 Zebra 802.
Patent Numbers This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 5,113,445 5,399,846 5,726,630 6,261,009 D347,021 5,140,144 5,408,081 5,768,991 6,261,013 D389,178 5,132,709 5,410,139 5,790,162 6,267,521 D430,199 D433,702 D549,768 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933
