Rhein Tech Laboratories, Inc. 360 Herndon Parkway Suite 1400 Herndon, VA 20170 http://www.rheintech.com Client: Model Name: FCC ID: FCC: IC: Zebra Technologies AN16973-1 I28MD-QL3021 15.247 RSS-210 APPENDIX K: MANUAL Please refer to the following pages.
QL 420™ User Guide UMAN-QL4 Rev.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such propriety information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies.
Contents Introduction ............................................ 6 Unpacking and Inspection .............................................. 6 Reporting Damage .......................................................... 6 Getting Ready to Print............................. 8 Battery ............................................................................. 8 Installing the Battery ........................................................ 8 Charging the Battery...............................................
Standard Control Panel ................................................ 39 Optional LCD Control Panel ......................................... 39 Troubleshooting Topics ..................................................... Troubleshooting Tests ................................................... 41 Printing a Configuration Label ....................................... 41 Sample Configuration Label .......................................... 42 Communications Diagnostics .....................................
1 3 2 14 3 13 4 5 12 6 11 7 9 8 10 9 15 1 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18.
Introduction Thank you for choosing our Zebra QL 420 Mobile Printer. This rugged printer is sure to become a productive and efficient addition to your workplace thanks to its innovative design. Because it’s made by Zebra Technologies Corporation, you’re assured of world-class support for all of your bar code printers, software, and supplies. • This user’s guide gives you all the information you’ll need to operate the QL 420 printer. • The QL 420 uses the CPCL programming language.
Battery Belt Clip Charger Jack FIGURE 2: INSTALLING THE BATTERY LI72 Charger Charger Jack FIGURE 3: SINGLE CHARGER QL 420 User’s Guide 7
Getting Ready to Print Battery Installing the Battery NOTE: Batteries are shipped uncharged. Remove protective shrink-wrap and labels from new battery packs prior to use. 1. Rotate the Belt Clip to allow access to the Battery compartment. 2. Insert the battery into the printer as shown in Figure 2, 3. Rock the Battery into the printer as shown until it locks in place.
If you are using the Quad Charger: The UCLI72-4 Quad Charger is designed to charge up to four QL 420 battery packs simultaneously. Batteries must be removed from the printer to be charged in the Quad Charger. 1. Ensure that the charger has been installed properly per the Quad Charger instruction manual. Ensure that the power indicator on the front panel is on. 2. Remove any protective shrink-wrap and labels from all battery packs prior to use.
Power Supply 1. Slide Battery Pack into Charger bay 2. Rock Battery Pack into place Fast Faul t Char ge Full Char ge Read y Fast Faul t Char ge Full Char ge Read y Fast Faul Amber Indicator t Char ge Full Char ge Read y Fast Faul Char ge Full t Char ge Read Green indicator Charger Bay Powe y r Power indicator FIGURE 4: QUAD CHARGER The UCLI72-4 Quad Charger has a safety feature which stops charging a battery after six hours regardless of its charge state.
Loading the Media You can operate this printer in one of two different modes: Tear-Off or Peel-Off. Tear-Off mode allows you to tear off each label (or a strip of labels) after it is printed. In Peel-Off mode, the backing material is peeled away from the label as it is printed. After you remove this label, the next one is printed. Installing the Media 1. Open the printer: Refer to Figure 5. • Press the latch release button on the side of the printer as shown at “1” below.
2. Load the media: Loading media from an internal supply. Refer to Figure 6. • Pull the media supports apart, insert the roll of media between them, and let the media supports close. Ensure that the media pulls off the core in the direction shown in Figure 6. The supports will adjust themselves to the width of the media, and the media should be able to spin freely on the supports. Media Roll Note direction media pulls off the roll. Pull Media Supports apart.
2A. Load the media (continued): Loading media from an external supply. Refer to Figure 7. The QL 420 has a loading slot in the rear of the media compartment which allows you to use standard 4” (101.6 mm) wide fan-fold media from an external supply. The external supply must be designed such that it does not exert excessive drag as media is fed through the printer, which could result in distorted printing.
3. Close the Media Cover Refer to Figure 8. • If you plan to use the printer in the tear-off mode, close the media cover as shown at “2”, then rotate the latch assembly as shown until it locks into place, as shown at “4”. • If you plan to use the printer in the peel-off mode, peel a few labels off of the media and pull it out of the printer as shown at “1”. Close the media cover as shown at “2”.
Operator Controls The QL 420 will come with one of two possible control panels. The standard control panel is detailed below and in Figure 9. The optional control panel (Figure 10) features an LCD which allows easy display and selection of many printer functions detailed on following pages. Standard Keypad The standard keypad has three control buttons and two multipurpose indicators. • The Power button turns the QL 420 on and off.
• Printers with a wireless QuickLink module installed: a rapidly blinking LED indicates normal data transmission. • A steadily lit yellow LED indicates an error condition. This can be caused by one of the following: 1. The media cover is not completely closed and latched. 2. The printer is out of media. Yellow LED Steady Light indicates error condition: out of media or media cover not closed. Green LED Steady Light indicates power on and/or established RF link.
LCD Control Panel The optional LCD control panel has buttons for the power on/ off and media feed functions just as in the standard control panel. In addition, it has two keys which allow easy navigation and selection of menu options affecting many printer functions. The “Scroll” button allows scrolling through the various options and settings. The “Select” button allows selection of the option or function displayed on the screen.
The top of the screen has a row of status icons which indicate the state of various printer functions: Indicates that the printer is associated with a wireless Local Area Network (LAN). This icon is functional only with QL 420N network printers. A flashing icon indicates low battery status. You should suspend any printing operations and recharge or replace the Battery Pack as soon as is convenient. A flashing icon indicates that the media cover is open or not properly latched.
LCD Functions Function Sensor Type Default setting Gap Baud Rate 19200 Data Bits 8 WLAN ID* Label Top Factory Set Value 000 Left Position 000 LCD Contrast 0 No-activity Timeout* 60 sec. Tear-off Position 00 Media Type Label Media Width Sensing† Off LCD Backlight Off Factory Reset (Resets all to factory set values) No Scroll & Select Options • Bar • Gap • 9600 • 19200 • 32400 • 7 • 8 N/A • • • • • • • • • • • • • • • • • • • • • Increase (+120 dots max.) Decrease (-120 dots max.
Verify the Printer Is Working Before you connect the printer to your computer or portable data terminal, make sure that the printer is in proper working order. You can do this by printing a configuration label using the “two key reset” method. If you can’t get this label to print, refer to “Troubleshooting”. Printing a Configuration Label 1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed on the back) 2. Press and hold the Feed Button. 3.
Cable Communications CAUTION. The power should be turned off before connecting or disconnecting the communications cable. All QL 420 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communications port on the side of the QL 420 printer, which is protected by a weather resistant flap.
IR Communications Printers equipped for infrared (IR) communications are identified by a small “IR” logo on the unit’s label. IR allows wireless communications between the printer and the host terminal. IR units can also communicate with a cable as detailed above, however, IR functions are disabled when the cable is plugged in.
Wireless Communications with Bluetooth™using ZBR Radio The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2-E) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.
Wireless Communications with Bluetooth™using ZBR-2 Radio The following section only applies when the Bluetooth Module (FCC ID: I28MD-BTC2TY) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). “Bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interference with other devices running at similar radio frequencies.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.4.1 (2003-04) Technical requirements for spread-spectrum radio equipment • EN 301 489-1/-17 V1.4.1/1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment.
Wireless Local Area Network (WLAN) Module Using CF Radio The following section only applies when the CF (Compact Flash) WLAN module (With FCC ID: I28MD-QL4137) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.
This device is a 2.4 GHz wireless LAN transceiver, intended for indoor home and office use in all EU and EFTA member states, except in France where restrictive use applies. The use of this frequency band in France is subject to restrictions. You may only use channels 10 and 11 (2457 and 2462 MHz) on French territory, except in those French departments as listed in the table below where channels 1-13 (2412-2472 MHz) may be used. For more information see http://www.anfr.fr/ and/or http://www.art-telecom.
Wireless Local Area Network (WLAN) Module Using PCMCIA Radio The following section only applies when the PCMCIA WLAN module (FCC ID: I28QL420352) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.
Frequency Hopping Wireless Local Area Network (WLAN) Module Using PCMCIA Radio The following section only applies when the PCMCIA FH WLAN module (FCC ID: I28MDQL3201) is installed in the QL 420 printer (note that only one of the radio options can be installed in the printer at one time). The FCC ID number label is on the front of the module and can be read with the module installed.
Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of compliance with the R&TTE Directive 1999/ 5/EC: • EN 60950: 2000 Safety of Information Technology Equipment • EN 300 328-2 V1.2.1 (2001-12) Technical requirements for spread-spectrum radio equipment • EN 301 489-17 V1.2.1 (2002-08) EMC requirements for spread-spectrum radio equipment. This device is a 2.
WLAN Overview QL 420 Printers can be equipped with a radio in the standard PCMCIA footprint using the industry standard 802.11 or 802.11b protocol. These printers will have the FCC I.D. number of the radio on the product label. They allow wireless communication as a node within a local area network, (LAN) and its wireless capabilities allow communications from any point within the LAN’s perimeter. Methods of establishing communications to the QL 420 will vary with each LAN application.
Using the Accessories Clip printer to belt Belt Clip Refer to Figure 14. The QL 420 is equipped with a belt clip. To use: hook the clip over your belt, and ensure that the clip is securely attached to the belt. The belt clip will pivot to allow you to move freely while wearing the printer. Printer can pivot freely FIGURE 14: THE QL 420 BELT CLIP FIGURE 15: THE QL 420 KICKSTAND Kickstand Refer to Figure 15 . The Kickstand option allows users to use the printer on a desktop.
Desk Stand Hook Belt Clip over the Stand Desk Stand Refer to Figure 16. To use the Desk Stand: Slide the QL 420 onto the Desk stand as shown. The QL 420’s belt clip will hook onto the Desk Stand as shown and retain it in place. Ensure that the clip is securely attached to the Stand and the media compartment of the printer is seated securely in the stand. Holes are provided to permanently attach the Desk Stand to the work surface.
Preventive Maintenance Extending Battery Life • Never expose the battery to direct sunlight or temperatures over 104° F (40° C). • Always use a Zebra charger designed specifically for Lithium-Ion batteries. Use of any other kind of charger may damage the battery. • Choose the media that is easiest to “burn.” An authorized Zebra re-seller can help you determine the optimum media for your application. • If you print the same text or graphic on every label, consider using a pre-printed label.
Cleaning CAUTION- Use only cleaning agents specified below. Zebra Technologies Corporation will not be responsible for damage caused by any other cleaning materials used on this printer. Clean the printer with either the cleaning pen supplied with the printer or a cotton swab saturated with alcohol. WARNING: To avoid possible personal injury or damage to the printer, never insert any pointed or sharp objects into the printer.
Label Presence Sensor Peeler Bar Rollers Tear Bar Printhead Elements Bearing Points Linerless Platens only Gap Sensor Peeler Bar or Scraper used on units with linerless platens only. Edge Guides, Inner surfaces on both sides. Units with linerless platens only.
Troubleshooting Standard Control Panel If the printer is not functioning properly, refer to the chart below to find the state of the two LEDs on the Control Panel. Then refer to the Troubleshooting topic referenced in the chart to resolve the problem. Green LED Yellow LED Indication Ref.
Troubleshooting Topics 1. No power • Check that battery is installed properly • Recharge or replace battery as necessary. 2. Media does not feed: • Be sure print head is closed and latched. • Check spindle holding media for any binding. • If unit is equipped with label presence sensor: Ensure most recently printed label is removed. Also ensure label sensor is not blocked. 3. Poor or faded print or flashing: • Clean print head.
9. Yellow error light always on, or flashing: • Check media is loaded and print head is closed and securely latched. 10. Skips labels: • Check media for top of form sense mark or label gap. • Check that the maximum print field has not been exceeded on label. • Ensure bar/ or gap sensor is not blocked or malfunctioning 11. Communication Error: • Check media is loaded, head is closed and error light is off. • Check baud rate. • Replace cable to terminal. 12.
Sample Configuration Label Print Head Test End of First Report Unit Serial Number Application Number Report appears only on units with wireless options installed. Units with no wireless options will print an empty line and resume This example has a Bluetooth™ module installed. (refer to pages 24-27 for more details.
Sample Configuration Label (continued) Peripherals installed: In this example the LCD display option is not installed. Flash Memory Size Maximum Label Size Resident Fonts Pre-scaled font (.
Communications Diagnostics If there’s a problem transferring data between the computer and the printer, try putting the printer in the Communications Diagnostics Mode (also referred to as the “DUMP” mode). The printer will print the ASCII characters and their and their text representation (or the period ‘.’, if not a printable character) for any data received from the host computer To enter Communications Diagnostics Mode: 1. Print a configuration label as described on pg. 40. 2.
Specifications NOTE.- Printer specifications are subject to change without notice. Printing Specifications Print Density 203 dots/inch (8 dots/mm) Print Width Up to 4.09“ (103.8 mm) Print Speed 3” per second (76.2 mm per second) Print Head Life, calculated 1,964,160” (50 Km) nominal Distance from Print Element to Top of Form .571” (14.
Label Specifications Label/Tag Width 2" to 4.1" (50.8 mm to 104.1 mm) Max. Label/ Tag Length 20" (508 mm) with standard memory Inter-label Gap. .08" to .16" (.12" preferred) 2 mm to 4 mm (3 mm preferred) Label Thickness Tag Thickness .0025” to .0065” (.064 mm to .165 mm) .0060” (.152 mm) maximum Label Roll Size: Max. Diameter 2.625" (66.7 mm) O.D. Inner Core Diameter Media Requirements .75" (19 mm) minimum; 1.38” (35.
Physical/Environmental/Electrical Specifications 8.2 “ [208 mm] 3.0” [76.2 mm] 6.1” [154.9mm] 3.5” [89 mm] .38” [9.65 mm] 1.63” [41.4 mm] 4.7” [119.3 mm] 7.8” [198.0 mm] 1.26” [32.0 mm] .79” [20.0 mm] 3.05” [77.5 mm] 4.98” [126.5 mm] 3.83” [97.3 mm] 2.26” [57.4 mm] (4x) #8-32 3.53” [89.7 mm] 3.57” [90.7 mm] .74” [18.
Weight w/ battery, excluding media & wireless optons. 2.0 lbs. (.9 kg. ) Temperature Operating Storage 5° to 122° F (-15° to 50° C) -13° to 158° F (-25° to 70° C) Range Relative Humidity Operation Storage 10% to 80% (non-condensing) 10% to 90% (non-condensing) Electrical Battery: 7.4V (nominal) Lithium-Ion Chargers: External single battery charger Model LI72, 120-230 VAC depending on model selected.
Accessories • • • • • • • • Adjustable shoulder strap Protective soft case Extra battery packs Model LI 72- 120-230 VAC battery charger Model UCLI72-4- Quad Battery Charger Desk Mount Kickstand Model MM Q4 Vehicular Mount w/ external fanfold media storage • Model RCLI-DC Mobile Chargers- DC-DC run/charge units (input ranges from 12 to 60 VDC) • Model RCLI-AC Mobile Charger- AC run/charge unit (100 to 240 VAC input) • Data cables (refer to Appendix A) For details, call your authorized Zebra re-seller.
Appendices
Appendix A Interface Cables Part Number ´BL11757-000; 8-Pin DIN to 9-Pin DB PC Cable (For Use With a Personal Computer) This part is also available as a coiled cable under Part Number BL15063-1. Pin 9 PC Signals (TXD) (RXD) (RTS) Pin 1 (CTS) (GND) DB-9 Pin (DTR) Female Plug (DSR) (to P.C.
52 RT5900 Series 6400 242X 064021 243X RT1700 Series NORAND/INTERMEC RT1100/1700 Series 8’ /Coiled 12’/Coiled 8’ /Coiled 8’ /Coiled 8’ /Coiled 8’ /Coiled 6’/Straight 6’/Straight 6’/Straight 8’/coiled 12’/coiled BL11537-1 BL11537-2 BL13309-1 BL12804-1 BL13298-1 BL12803-1 BL11757-000 BL11757-000 BL11757-000 BL11537-1 BL11537-2 6’/straight 6’/straight 8’/coiled 1’/ straight BL16302-00 BL16830-00 BL16900-00 BL16713-1 6’/Straight 6’/Straight 6’/Straight 8’/Coiled BL11757-000 HANDHELD PRODUCTS 7500,
QL Series User’s Guide Appendices PDT3800, 6800 PPT2700, 2800 PDT3100, 3200 3500,6100 PDT3100, 3200, 3500 6100 SPT1700, 1800 SYMBOL/TELXON FMT 1000, 3000 PDT3300 Series PSC Falcon 310,315 320, 325 PT2000, TopGun Falcon 510,515, 625,665 502X 6110 6640,665x, 248x 5055 Terminal BL11757-000 BL11391-000 BL12093-2 CL16894-1 BL12093-1 BL10293-2 BL15483-1 BL15483-3 BL15482-1 CL16694-1 BL12093-1 BL12093-2 CL16894-1 CL16894-2 CC11371-3 CC11371-14 CC11371-15 BL12093 CL16894-1 BL13285-1 BL11757-000 BL11757-00
54 QL Series User’s Guide Appendices UNITECH PT-500, 700, 805, 815 PDT8100 LRT/LDT3800 & 6800 Series LRT/LDT3800 & 6800 Series PTC960X PTC960L, 960SL 960RL, 960M, 1134 2134, 2234 PTC 510, 610, 710 860, 912 PTC 860IM, 870IM PTC1124, 2124 PTC1184 PTC1194 VRC 3900 VRC4000,5000 VRC 69XX VRV7900,8900 TEKLOGIC 7025 7030 7035 8255, 8260 8510 Terminal 8’ /Coiled n/a 8’/Coiled 8’ /Coiled 6’ /Straight 6’/Straight 8’/ Coiled 6’/Straight 8’/Coiled 6’/Straight 10’/Straight 6’ straight BL11122-1 CC17711-1 CP74005
Appendix B Media Supplies To insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by Zebra be used. Advantages include: • Consistent quality and reliability of media products. • Large range of stocked and standard formats. • In-house custom format design service. • Large production capacity which services the needs of many large and small media consumers including major retail chains world wide.
Appendix D Product Support When calling with a specific problem regarding your printer, please have the following information on hand: • Model number/type (e.g.
Index A Accessories Belt clip 34 Desk Stand 35 Kickstand 34 optional list of 49 use of 34 Shoulder Strap, adjusting 35 B Battery, charging 8, 35 while printing 8 Battery, installing 8 Battery life, tips 36 Bluetooth Device Address (BDA) 26.
Mode 44 entering Communications Diagnostics Mode Diagnosti 44 LCD Control Panel 39 Standard control panel indicators 39 Troubleshooting tests 41 printing a configuration label 20 Troubleshooting Topics 40 U using the chargers.
Patent Information This product and/or its use may be covered by one or more of the following US patents and corresponding international patents worldwide D275,286 D347,021 D389,178 D430,199 D433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641 5,029,183 5,364,133 5,543,610 6,034,708 5,047,617 5,103,461 5,113,445 5,140,1
