User's Manual

Chapter 6 Troubleshooting
Introduction
Table 6-1 on page 6-1 provides the FX Series troubleshooting information.
Troubleshooting
Table 6-1 Troubleshooting
Problem Possible Causes Possible Solutions
Reader error LED lights after the
reader has been in operation.
The CPU cannot
communicate.
Refer to the system log for error messages.
Reader error LED stays lit on power
up.
An error occurred during the
power up sequence.
Refer to the system log for error messages.
Cannot connect to the reader. User name and password is
unknown.
The default user name is
admin and the default
password is
change . To change the user name and
password. See
Communications Connections on
page 3-6
.
Reader is not reading tags. 1. The tag is out of its read
range
2. Antennas not connected
3. Tags are damaged
4. Tags are not EPCgen2
5. If reading with the
reader’s web page, Java 1.6
or later may not be installed
1. Move the tag into the read range. See
Read
Tags on page 4-18
.
2. Connect antennas
3. Confirm that tags are good
4. Confirm that tags are EPCgen2
5. Install Java 1.6. See
Java Upgrade Procedures
on page C-1
Cannot access the Administrator
Console
.
The IP address is unknown. See
Communications Connections on page 3-6
to view the IP address.