User's Manual

Using the Phone 3 - 19
If you have Global Phone service with Verizon, and have a SIM card as part of your service, please power-up your
device and complete activation, without inserting your SIM card. Insert any SIM card afterwards.
Sample User tag/card/cellophane-protector - Retail
Before turning on your new ES400:
• If your cellular service comes with a SIM card (i.e. AT&T, Bell Mobility, Telcel, Telstra, Vodaphone):
• Before power-up, insert SIM card as depicted here:
• Your device will adjust automatically to the operator, on initial power-up; this process may take up to 5
minutes. Please be patient.
• If your cellular service requires calling your wireless operator (i.e. Verizon, Sprint):
• Power-up the device and follow the on-screen instructions
• You’ll need another phone available, to call your operator’s customer service
• You’ll need to be an area that has service (coverage) with your wireless operator
• It may take 10 to 15 minutes to complete the activation the first time
• If you have Verizon’s “Global Phone,” please power-up the device and perform activation, without
inserting any SIM card provided. The SIM card should be inserted afterwards.
• For maximum battery life, it’s recommended you fully charge the device before using the first time.
Use Cases, with mapping onto registration process
• Functional use cases to support:
• Wide-open device
• For direct-customers
• Sub-cases:
• Single-operator
• Worldphone (Verizon-type)
• Multiple-operator across multiple-ma’s (ex: GSM w/ CDMA backup, or vice-versa)
• Limited-MA device
• To produce a device for markets that don’t need multi-ma
• Operator-branded device
• Combination of SIM-locks or ma-restriction
• Customer-IT control
• Ability for customer’s IT department to use same abilities to control employee’s usage of device
• Optional features to restrict device usage
• Initial and Re-provisioning scenarios, both end-user and IT-assisted
• Initial GSM, change of GSM
• Initial CDMA, change of CDMA
• Changing from GSM to CDMA
• Changing from CDMA to GSM
The CDMA/GSM/UMTS application shall provide the ability to change networks when detected; by the device or
manually: when the user decides to make a network change. The application shall provide the ability to change
bands on the desired network setup an application.
The CDMA/GSM/UMTS application has the following value adds: