User's Manual

Maintenance & Troubleshooting 12 - 7
ES400 shuts off. ES400 is inactive. The ES400 turns off after a period of inactivity. If the ES400 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the ES400 is running on external power,
set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings > System
tab and tapping the Power icon. Select the Advanced tab and
change the setting for a longer delay before the automatic shutoff
feature activates.
Battery is depleted. Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See Installing the Battery on page 1-4.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. Tap Start > Settings > System tab >
Screen icon > Align Screen button.
The ES400 is not
responding.
Warm boot the ES400. See Resetting the ES400 on page 2-19.
A message appears
stating that the ES400
memory is full.
Too many files
stored on the
ES400.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an microSD card for
additional memory).
Too many
applications
installed on the
ES400.
Remove user-installed applications on the ES400 to recover
memory. Select Start > Settings > System tab and tap the
Remove Programs icon. Select the unused program and tap
Remove.
The Battery Status
LED flashes with the
Power button is
pressed and the
ES400 does not turn
on.
The ES400’s
battery is low.
Recharge the battery.
Camera application
does not launch.
DataWedge
application running.
Stop DataWedge application. Tap Start > Settings > System >
Task Manager. Select DataWedge application and tap End Task.
Table 12-1 Troubleshooting the ES400 (Continued)
Problem Cause Solution