User's Manual

Motorola’s Enterprise Mobility Support Center
If you have a problem with your equipment, contact Enterprise Mobility support for your region. Support and issue
resolution is provided for products under warranty or that are covered by an Enterprise Mobility Services agreement.
Contact information and Web self-service is available by visiting
http://portal.motorolasolutions.com/Support/US-EN.
When contacting Enterprise Mobility support, please provide the following information:
MAC ID of the unit
Model number or product name
Software type and version number
Motorola Solutions responds to calls by email or telephone within the time limits set forth in support agreements. If you
p
urchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for
support.
Customer Support Web Site
Motorola's Support Central Web site, located at http://portal.motorolasolutions.com/Support/US-EN provides
information and online assistance including developer tools, so
ftware downloads, product manuals, support contact
information and online repair requests.
Manuals
To see manuals, go to: http://portal.motorolasolutions.com/Support/US-EN
APPENDIX CUSTOMER SUPPORT
DRAFT 2B - 12 June 2014