User's Manual
Table Of Contents
Appendix A Customer Support A - 9
Figure A-11 China RoHS
Customer Support Web Site
If you have a problem with your equipment, contact Enterprise Mobility support for your region. Support and issue
resolution is provided for products under warranty or that are covered by an Enterprise Mobility Services agreement. For
information and online assistance including developer tools, software downloads, product manuals, support contact
information and online repair requests. Contact information and web self-service is available by visiting
http://portal.motorolasolutions.com/Support/US-EN.
When contacting Customer Support, please provide the following information:
• MAC ID of the product shown on the side of the product next to the barcode
• Model number or product name shown on the label on the back of the product
Beacon Mounts and Installation
For mounting and installation information see the guide, Motorola Solutions MPact Location and Analytics Deployment
Guide on the web site:
http://portal.motorolasolutions.com/Support/US-EN.
Batteries
Important: Replace batteries with cell type CR2450. Only trained service personnel should replace battery cells.
Dispose of batteries in accordance with local governmental regulation
s. For information on how to remove and reinsert a
battery, see the guide, Motorola Solutions MPact Location and Analytics Deployment Guide on the web site,
http://portal.motorolasolutions.com/Support/US-EN.
DRAFT 2B - 12 June 2014