User's Manual

Troubleshooting
System Related Issues
980541-003 Rev. B Zebra P630i & P640i Card Printer User’s Manual 101
System Related Issues
Printer self-test takes more than a few minutes to complete.
READY indicator LED is not lit on the panel.
A communications problem exists.
Invalid IP address
• A valid static unique IP address must be assigned to the printer. The default setting
has
DHCP disabled. If you do not specify either, the printer may incur an extended
latency while being identified in your network. Refer to your operating system
networking configuration instructions to set up a unique static or
DHCP selected IP
address for your Ethernet-enabled printer.
DHCP is enabled but the printer is not connected to your network
• Verify that the Ethernet cable is properly connected to the printer and to the Ethernet
port on your computer or the network.
Valid host name has not been assigned to the printer
• If your client uses Windows 2000, a valid host name must be assigned to the printer.
Failing to do so may cause
DHCP to register the IP address as the printer name in
DDNS for clients that do not support dynamic updates.
Color differences may be attributable to the Windows operating system installed
• In a multi-printer installation, the colors printed on one unit do not match the colors
from another, even though the printer color settings are the same.
• To ensure color consistency, it is recommended that the identical operating system
and settings be used on all computers generating print jobs.