User's Manual

100 Zebra P630i & P640i Card Printer User’s Manual 980541-003 Rev. B
Troubleshooting
Laminate Problems
Card jammed in laminator
• Dings or rough edges on the card (depending on vendor, card quality can vary, even
from batch to batch).
• Either of the cutters fails to cut, so the card is stopped dead by a “tail” of laminate,
now firmly held by the laminate feed roller, which can not be rotated by tugging on
the laminate.
• Heated Rollers, Infeed Rollers, or Outfeed Rollers not rotating.
Corrective Action:
Step 1. Turn off the printer; allow it to cool for about 10 minutes.
Step 2. Unscrew the heater assembly fastener, then partially withdraw the assembly with
the card.
Step 3. Pull the card out of the heater, inspect the rollers for laminate scraps and foreign
matter, then re-install the assembly. Do not use metal tools to clean the rollers.
Turn the Transfer Toggle clockwise (to the OPEN
position) to separate the transfer rollers and relieve
pressure on the card. When done, turn the Transfer
Toggle counterclockwise (to the RUN position).
RUN
OPEN
Hot Surface • Even after allowing cooling time, the assembly will be HOT, so hold it
only by its outer cover.