User's Manual

94 Zebra P630i & P640i Card Printer User’s Manual 980541-003 Rev. B
Troubleshooting
Unusual Noises/Unreported Events
Unusual Noises/Unreported Events
Color ribbon runs for longer than 2 or 3 seconds when cover is closed (MEDIA light
stays on)
• Color ribbon not in Color Sensor.
• Both ribbon cores not fully engaged on Spindles.
• Ribbon not secured to Take-up Core.
ALARM light stays ON after error condition is cleared
• Some alarms require recycling power in order to clear.
• Main cover interlock switch may not have actuated when cover closed.
• Alarm condition not corrected.
Card has both front and back images printed on same side
• Check selections made in Card Setup; see “Card Setup Tab” on page 63.
• Card failed to flip. Run Flip Test to check flip action; see “Flip Station Routines”
on page 71.
MEDIA light ON steady, but no obvious visual problem
• Color ribbon not in Color Sensor.
• Color ribbon supply and/or take-up cores not engaging properly on spindles.
• Cleaning cassette not engaging properly on the take-up drive.
• End of patch.
• Laminate misfeed.
YMC color panels stick to card
• Printhead running too hot. Can happen after head replacement if head resistance
incorrectly entered through printer driver. Contact Zebra Customer Service.
• Color gain and offset too high. Contact Zebra Customer Service.
• Check ribbon take-up and supply torques. Contact Zebra Customer Service.
Note • There is a delay after closing the cover before the ALARM light goes out.