User's Manual

Troubleshooting
Print Quality Problems
980541-003 Rev. B Zebra P630i & P640i Card Printer User’s Manual 89
Example • Printing shows blurry printed image.
• Possible Cause:
Ribbon may not be correctly positioned.
Solution:
Check that the ribbon is properly rolled onto the ribbon cores, with no wrinkles.
Replace ribbon, making sure it locks in place, and print again; see “Installing the
Ribbon” on page 15.
• Possible Cause:
Ribbon may not be synchronized on the correct color panel position.
Solution:
Open lid, then close lid to synchronize ribbon.
• Possible Cause:
Cards may not meet specifications.
Solution:
Use a different supply of cards.
• Possible Cause:
Dust or embedded contamination inside the printer.
Solution:
Clean the printer; see “Cleaning the System” on page 79.