User's Manual

86 Zebra P630i & P640i Card Printer User’s Manual 980541-003 Rev. B

Troubleshooting

Print Quality Problems

This section will help you resolve print quality problems. The print quality is dependent on

several factors. The two most important factors that will increase your print quality are

cleanliness and card stock. To diagnose and fix print quality problems, follow the

troubleshooting procedures below:

Example • Small spots appear on the printed card with a non-printed area or a different color.

• Possible Cause:

Contamination on the card surface.

Solution:

Check that cards are stored in a dust free environment.

Use a different supply of cards.

Clean the printer; see “Cleaning the System” on page 79.

Important • Operator should contact Zebra Card Printer Solutions Customer Service before

changing any factory settings within the printer.