User guide

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Send SMS alerts to customers/contacts from Appointment Manager. Reckon SMS value-add service attracts an
additional charge and is available to subscribe at Reckon Online at http://online.reckon.com.au.
Things to note when using SMS alerts:
The Australian version of POS only works with Australian mobile numbers and the New Zealand version of POS •
only works with New Zealand mobile numbers. Therefore you do not need to enter any country or area codes, for
example in Australia you would enter the number as 0412345678.
POS Administrator requires Internet access so it can send SMS to recipients.•
We recommend that POS Administrator is open when making appointments when you require an instant SMS to •
be sent at the time of making/updating the appointment.
For more information on setting up and using Reckon SMS, refer to the Working with Appointment Manager
chapter in this guide or the POS Administrator in-product Help.
The SMS tab is only available in POS Enterprise and POS Professional and only when you have
enabled Appointment Manager.