User guide

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provide to Reckon the details of your installation key code and product key code for the Software as part of the reactivation (v)
process.
You agree to activate or reactivate the Software within a reasonable time or within such time as the Software prompts you to do so.
Key codes(b) : Each copy of the Software is provided with a unique installation key code (which may appear on the packaging or the
cover of the media on which the Software is contained). You should keep the installation key code safe. As per clause 4(a)(v), you will
be required to provide your installation key code to Reckon when you reactivate your Software.
Manner of veri cation(c) : You must verify your licence details in the manner required by Reckon from time to time (which may include
email or on-line registration via the Internet). The Software may prompt you as to the required manner of veri cation.
Charges for reactivation(d) : Reckon will not charge you to activate the Software initially or to reactivate your Software when you
verify your licence details or renew a subscription, unless you have lost your installation or licence key code. You need both your
installation code and your licence key to be able to reactivate the Software. Reckon may charge you a fee for technical support
to reissue a licence key code. Reckon may also charge a fee for technical support if you need to reactivate the Software in other
circumstances (for example, if you need to reinstall the Software because you have a new computer or need to reload the Software
due to a hard drive failure). For the current fees go to http://www.reckon.com.au. If you have lost your installation key code, Reckon
will not replace that code, and you may be required to purchase new software.
Consequences of non-renewal and failure to verify details:(e) This Software is provided to you on the understanding and acknowledgment
that it may contain technology which deactivates and disables the Software if a subscription is not renewed or in the case of a full
licence version, you have not veri ed your licence details when periodically prompted to do so by Reckon or by the Software. If the
Software is not reactivated within the required period, the Software may continue to operate but with impaired functionality or you
may not be able to access the Software at all (including printing out or viewing any of your data or records).
Statutory declaration(f) : In certain circumstances, before permitting a re-activation, Reckon may require you to provide it with a
Statutory Declaration stating the reasons for re-activation in a form required by Reckon.
Older versions(g) : Reckon has a sunset policy (covered in more detail in clause 5(a)) which means that technical support is not available
for certain older versions of the Software. If technical support is not available for your version, you will not be able to reactivate or
reinstall your Software if you do not have your registration key code. Reckon will not be obliged to provide you with a replacement
key code and in those circumstances you will need to purchase a new version or Upgrade in order to continue using the Software.
Please go to http://www.reckon.com.au to see the sunset policy.