User manual

Problem Possible cause Remedy
You do not set the heat setting for
10 seconds.
Activate the hob again and set the
heat setting in less than 10 sec-
onds.
You touched 2 or more sensor fields
at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
You put something on one or more
sensor fields.
Remove the object from the sensor
fields.
The hob deactivates. You put something on the sensor
field .
Remove the object from the sensor
field.
Residual heat indicator does not
come on.
The zone is not hot because it oper-
ated only for a short time or the sen-
sor is damaged.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
The sensor fields become hot. The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates. Deactivate the hob and activate it
again.
comes on.
Child Safety Device operates. Refer to "Daily use".
and a number come on.
There is an error in the hob. Deactivate the hob and activate it
again after 30 seconds. If
comes on again, disconnect the hob
from the electrical supply. After 30
seconds, connect the hob again. If
the problem continues, speak to an
Authorised Service Centre.
You can hear a constant beep
noise.
The electrical connection is incor-
rect.
Disconnect the hob from the electri-
cal supply. Ask a qualified electri-
cian to check the installation.
comes on.
The second phase of the power
supply is missing.
Check if the hob is correctly connec-
ted to the electrical supply. Remove
the fuse, wait one minute, and insert
the fuse again.
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period. The
instructions about the Service Centre and conditions of
guarantee are in the guarantee booklet.
22