User manual
2127-0045UM REV B Issued 02/12
MAINTENANCE & REPLACEMENT
WARNING
WARNING
Be sure to turn off the power before
you perform any maintenance on
the monitor.
To avoid risk of electric shock, do
not disassemble the monitor cabinet.
Users cannot service the monitor. User
maintenance is restricted to cleaning
as explained below.
WARNING: Do not use water to clean the LCD
screen.
CAUTION: Do not use benzene, thinner,
ammonia or any volatile substance to clean
the monitor screen or housing. These
chemicals may damage the monitor.
WARNING: Do not spray water or cleaning
solution directly on the display. Apply rst to a
lint-free cloth before wiping the monitor.
8.0 REPLACING PARTS
If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a
Return Material Authorization (RMA) number.
An RMA number is required to return a product to Z Microsystems, regardless of the reason for the return.
The Z Microsystems Customer Service Department/RMA Request Form will ask the customer to provide the following information:
• model number of the defective product
• serial number of the defective product
• firmware revision (as detailed in the “Information” section of the Main Menu
• problem with the defective product
• return “ship to” address
• the name and address of the company department to which we will send the invoice (if product is out of warranty or is different from the “ship to”
address.
• phone number and e-mail address of contact
• purchase order number
You will be given an RMA number and will be asked to send the product to:
Z Microsystems
ATTN.: (RMA#) It is very important to reference the RMA#
9820 Summers Ridge Road
San Diego, CA 92121
Cleaning the Monitor
Unplug the monitor from the power outlet before cleaning.
• The IDS Displays are constructed with either an optically bonded resistive
touch screen or optically bonded Anti Reflective (AR) shield. When cleaning the screen surface, a
clean, lint-free cloth must be used. Isopropyl alcohol or monitor glass cleaner may be used to clean
finger prints or smudges on the monitor’s screen. First, apply the cleaning solution to the clean,
lint-free cloth before wiping the monitor. Do not apply the cleaning solution directly to
the monitor.
7.0 MAINTAINING THE IDS DISPLAY SERIES